I regularly order online and pick up in-store, and the staff here are always wonderful--pleasant,…read morehelpful, and genuinely kind. The 3.9 rating doesn't reflect my experience at all. A couple of extreme one-star reviews are dragging it down, but if you actually shop here, you'll find a great team that goes out of their way to help. Don't let the rating fool you--this is a good store with good people.

I absolutely love that there is a Duluth location in Cary! I have been buying their clothes online…read morefor years and so enjoy that I can now shop in store. Duluth clothing is expensive but that is because it is going to last you FOREVER!! I'd rather pay a high price for an item one time than pay a low price for an item many times. I have worn my Duluth fleece jacket nearly every single day for the past 3 years and it is still good as new. I really like their Dry-On-The-Fly collection. I wore my Dry-On-The-Fly pants on a recent trip to Ireland and they were perfect for the damp days. The staff members in the store are super friendly and helpful. A lady even helped me find the Dry-On-The-Fly shorts in my size, she located them in the back room and saved me from ordering online.

Natalie did a great job acknowledging customers by greeting everyone. Natalie did an excellent job…read morechecking me out. Natalie's attitude was extremely pleasant and professional. I wouldn't say this tone was carried through with each employee I passed during my shopping experience but Natalie made this review what I'm rating it. Everyone can learn from Natalie. Surprisingly, the store was clean, organized, and easy to shop on a Saturday night. I noticed other employees continuously recovering the floor. The checkout lines were effortless and the fitting rooms were clean. There was a good selection of colors and sizes. Everything I shopped for was 50% off. Great value!

I didn't go to a store. I kept trying to find a way to leave a review for online orders. So here's…read moremine: I saved a lot of money, ya'll. I ordered 4 pants, a hoodie , 3 tops for me and 2 tops for mom for under $200. I did my due dilligence and ordered. Everything we ordered fit and was good quality. Look, obviously it's not Macy's, but its nice fabric, good pants and leggings, awesome sweaters. We will definitely be ordering again.

The sale associate Imani needs to be mindful on how she talks to customers. She completely ruined…read moremy shopping experience.

This Windsor has the cutest stuff and is my favorite place to shop. The store is so clean and…read moreorganized and the staff are the best!

Visited Dillards today to shop for a special occasion dress for my teenager for her graduation…read more Roxanne was very friendly and helpful. She personally assisted us with shopping for appropriate dresses for a 8th Grader. Unfortunately we did not find a perfect fit, however, the selection at Dillards for evening gowns and Special Occasions is tremendous. I appreciate the fact they dedicated a portion of the store to Juniors sizes. Many of the other department stores have gotten rid of Juniors/ Misses and have merged styles with Women's clothing. Dillards has an abundance of designers, I just wish the price tags were reasonable.

Rania Benhassine, the manager is what keeps a business open. She has options for problems that make…read moresense. I will be back because of your selection of both clothing and your manager.

I am extremely disappointed with my experience purchasing from this company. The website did not…read moreclearly disclose that the dresses I purchased were non-returnable/final sale items. Reputable retailers typically make this information highly visible on the product page and during checkout, but that was not my experience here. There was little to no clear distinction between returnable and non-returnable merchandise, and one of the items even appeared to include a return option, which made the policy even more confusing and misleading. When I received the dresses, I was not satisfied with the quality or fit and attempted to initiate a return, only to be told the items were not eligible. I feel the website presentation was unclear and failed to properly inform customers before purchase. Customer service has been unhelpful in resolving the issue, which has only added to my frustration. I have disputed the charges with my credit card company and would strongly encourage other shoppers to carefully review every detail before purchasing from this retailer.

Highly recommend this location, esp the alterations department. Jing is a miracle worker!! She did…read morean incredible job altering my bridesmaids dress. I was so worried that I would have to go back for multiple fittings as she had so much work to do on my dress. She absolutely nailed it on the first try!

BUYER BEWARE. A simple rubber heel tap replacement cost $56 and took 3 weeks. Kicker is they didn't…read moreeven bother to buff the boots.

I had a VERY unfortunate mishap with my new Louis Vuitton purse and a smoothie got all inside the…read moresuede interior of the purse. A friend recommended Santana and I couldn't be happier with the result! My bag is like new inside again and my blood pressure returned to normal. Expect a few weeks minimum but it's worth the wait... I'll be trusting them with all of my designer purses from now on!

Their service was great as always! The selection was beautiful. The prices were competitive.read more

I usually find shopping for clothes to be difficult and stressful, but the people at Ann Taylors…read morewere absolutely wonderful and helped me get what I needed. There was one top I really liked on my first visit but didn't get, so I went back the next day for it. One of the employees there, Michelle, recognized me from the day before, and helped me to find the top again, and then made sure I was able to get the best discount for it. Thanks to her it was a great shopping experience. 10/10 will definitely be coming back.

I haven't shopped at the Gap since I relocated from New York. Gap has stood the test of the time as…read moreone of the highest quality denim retail stores. Their quality is unmatched. I have been shopping their factory locations and retail locations for years. I especially like to shop for my daughter and children here. My daughter is making way into her preteen year and Joseph helped us with figuring out her new denim size now that she no longer shops in the Kids section. The denim fit perfectly and Joseph checked on us while in the fitting room periodically. I used my Gap Cash promotion paired with 30% off and saved $80 off today! Joseph deserves a promotion.

I'm pleased! I was on the hunt specifically for the brown tailored cropped pants & saw on the…read morewebsite that this location had them. I walked right in & thanks to clearly organized sections (or "shops"), I was able to find them quickly. Also, thanks to correct sizing on the rack, I found my size fast. I went to the rather large fitting rooms (yay!) & thanks to the big mirror, I was able to check out exactly what the pants looked like up close & from far away. Being a previous employee & now just a shopper, I have never agreed with Gap's pricing. And some of their clothes hold up better (after wash & wear) than others. So, I do have an issue with paying $64 for a pair of pants. However, they are "premium pants." The associate at the register was friendly & of course, per usual, tried to get me to open up a GAP Card. But he didn't go into a long winded talk after I politely told him "no." Clean store, organized, large fitting rooms. A+!