Coach collision is spot on. Out of all the body shops that I have visited in the area, this body shop really goes above and beyond. They do everything they can to build a connection with the client and really provide a repair experience. Not just a fix. Most likely this is achievable due to the fact that they are a family owned and operated body shop. And for this reason also is why I would continue to choose them over any of the disconnected corporate America shops that really don't care about the clients at all. I appreciate the people, the communication, and the high quality repair that Coach collision provides. read more

CoCh Collision Works was referred to me by a co-worker. I was put in touch with Andrew Lujan. He gave me a quick and very reasonable quote. I gave him the green light, and he had the required parts the next day. I dropped my truck off the next business day in the AM. Andrew was kind enough to drop me off, since my office was close. The work was completed in a couple of hours and Andrew dropped the truck off at my office as well. Cannot stress enough just how impressed I am with the quality of service and the repair work done. I HIGHLY recommend Coach Collision Works, and Andrew Lujan! Awesome job! read more

Coach Collision Works - Before picture of damage - Body Shops Near Me - Walnut, California

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this review is for John of Coach Towing. My car wouldn't start and he came out from AAA to get my battery a jumpstart, and being the kind and thorough person that he is he investigated and found out that in fact my battery is good but I had a loose connector. He tightened it up and the car started right away, saving me about $200. Could not recommend John more highly, I am totally satisfied. read more

Good service! They took care of my car very well! Rick was so nice and friendly, who told me everything in advance.

Rick, andrew, and the whole crew were amazing. Not only did they provide excellent service but they did a great job fixing the scratch on my car for a very decent price. Highly recommend them! read more

We had a Large dent in front right fender repaired to perfection. They also went above and beyond and detailed vehicle inside and out. Very happy. Job well done!! Also done in a timely manner. Highly recommend them. read more

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Highly recommend this place for any body work ..Our truck came out very good.The service manager Andrew was amazing and kept us updated on the status of our vehicle throughout the process.He worked nonstop with the insurance and made sure we were satisfied ..we Been to alot of body shops in the past and had horrible experiences..you will not be disappointed ! read more

Came for an emergency service and it was solid. The staff are all helpful, well spoken, and do a great job fixing what was necessary. I love that they were friendly and open ears to what you may be in need of. The location is nice and open and I would highly recommend this shop. read more

Great customer service, attention to detail, great work and paint matching., great pricing. Highly recommend for body and paint work.

I have use coach collision works to repair my car after a rear end collision. They did a fantastic job, you couldn't even tell my vehicle has been an accident. They're meticulous and caring and very thorough with their work and professionalism. Today I ran over something in the freeway and my front fender popped off. I drove to Coach collision Works and they were able to snap it back in within a few minutes I was back on the road. I appreciate them very much. Always make me feel welcomed and are eager to assist. read more

Coach Collision came very highly recommended and it's easy to see why. I had a bumper trim replaced today and they really went above and beyond to not only repair/install the trim but also the interior wheel well liner (which I was unaware was in disrepair) AND buffed out digs and scratches. It is clear that they take pride in a job well done and strive for excellence. All of this while being reasonably priced!! I recommend this company with confidence. read more

I highly recommend California Coach Collision. I've never been disappointed. They do EXCELLENT work and great Customer Service. Rick has handled my estimates and is continually keeping me informed as to the status. I was unable to get the car rental to pick me up, California Coach Collision was kind enough to drive me there. read more

I was referred by a friend and let me tell you Andrew was amazing, best customer service I've experienced . He answered every question I had and was always available when I needed it . Very professional company and I highly recommend this place to anyone that needs help with their car . Thank you Andrew ! read more

Everybody at Coach collision was phenomenal. Very trustworthy, friendly, professional. Plus the work they do is excellent. And they make sure everything is to your liking. I highly recommend this place to anyone looking for an auto body shop. Thanks for everything Rick read more

Just now recieved a tow from a very busy and dangerous intersection off the freeway.. Frank, was very kind, reassuring and quick to respond. Went above and beyond. Overall very happy with this efficient and reliable service. Would definitely recommend for towing services! read more

I just dropped my car off and wanted to say how professional and helpful Christine is. She greeted me immediately after her phone call which she was on when I walked in. She explained everything to me and told me they could offer me a ride home after I completed the initial paperwork. She called my insurance company for me when she realized she hadn't received what was needed from them. She is definitely an asset to Caliber Collision. Next is Anthony, who went over my car with me and answered every question. He's very polite and seems to know his stuff. So far so good. I'm guessing the work will be good as well. read more

I was driving home from work last Friday when my car stopped ON THE FREEWAY!! I was at the 57-60 southbound and I knew I had to exit ASAP!! I called AAA and they dispatched to California Coach Auto Body!! They were surprisingly quick!! Calvin came to my rescue in about 10-15 minutes!! He helped me tow my car to the nearest Honda dealer (Diamond Honda in City of Industry). During the car ride he was really helpful and he reminded me to call up a friend or someone to pick me up from the dealer, so I wouldn't have to wait any longer when I got there!! We arrived 5 minutes before the service department closed and I was able to leave my car there for inspection. Overall, I feel that the services provided were very quick and efficient. Calvin was friendly and he offered very good advice while I was frantic and my mind was jumbled... I am very grateful!! This is definitely THEE BEST experience I have experienced with towing :D read more

I can not tell you how caring and compassionate the manager Andrew Lujan was .He takes his time and listens to your concerns and goes out of his way to solve it for you . There aren't to many places I trust to take my car but I don't feel that way with Coach. read more

Someone was scrapped my car while I was parking and that person was generous enough to leave a note and his phone number. I wanted to do it right and didn't want to rip him off so I did a lot of searching and found this body shop and Seidner's. I'm glad that I went here instead, plus they gave me a lower quote and detailed my car. They did the job very well and told me that anytime I need to buff my car or else, just come and let them know. Very professional and attentive. The lobby is very clean too. Thank you so much, DJ!!! read more

I'm TOTALLY SATISFIED!!! Faisal Ahmad came out to my house in record response time. I called AAA about my battery. Faisal performed a variety of tests on my battery with my assistance. He had a smile on his face the whole time. He printed out the results right there on the spot and explained what it means. I was good to go. My battery was safe and sound. A professional and a gentleman. Thank you Faisal! read more

I have been using Coach collision works for years now. This is the only place that I will allow to work on any of my vehicles. Rick, Andy and the rest of the staff are awesome and very knowledgeable . They are professional and always communicate with me about the status of my vehicles. It's unfortunate that I've had to use them so often, but none of the collisions were our fault. I did use them to repaint my whole car which they did an amazing job. I also use them to paint parts of my truck which they did an amazing job on also. If you need any sort of bodywork done, make sure you use Coach Collision Works. I have referred them a whole bunch of times and I hope people have taken my word and actually used them. read more

5/19/18 my car was towed to this location. 5/21/18 I went to pickup my car and my $400 studio beats headphones were missing from my vehicle. I reported this immediately to management and even filed a police report with the sheriff when they refused to take responsibility. After sending a demand letter to the company and receiving no reply I filed a lawsuit against the company. I received a call from Victor a few days before the court date to settle which I was very much open to but he never followed through with meeting up with me. So I went to court 9/27/18, they didn't show, and the judge ruled in my favor. I would not recommend this company to anyone. They are THIEVES and shouldn't be trusted with your property. The lawsuit is public knowledge if anyone would like to look it up. I will be collecting my winnings ASAP. read more

Review based on Estimate Art was very helpful in getting me a quote on my damaged vehicle. Unfortunately the vehicle is a loss. If I ever need work done, I will come see Art. read more

Michael and staff were beyond exceptional! Service was quick and thorough. They went above and beyond for me and it was very much appreciated. Don't see service like this as often anymore, so when I do, I want them to know it's appreciated and acknowledged! I would HIGHLY recommend this place! read more

***LATE POST*** This review is for only for their towing service... On Super Bowl Sunday, a stray wheel from another car plummeted onto my hood. Fortunately, there was no serious injuries to me and my passengers. However, my car took one for the team. The CHP officer and Daniel (my tow truck driver) were heaven sent. AAA's ETA for a tow was 40 minutes but Daniel arrived in about 15 minutes. He was professional and quick. The next day I received voicemail from someone to follow up on the service and to see if I was "totally satisfied" and to make sure everyone was ok. I was too stressed out from the accident and forgot to call back. So here's my thank you to California Coach... My passengers and I are doing well now and we are totally satisfied :) read more

Coach Collision Works - Body Shops Near Me - Walnut, California

Wow! These guys are quick and good at roadside service! The battery on my wife's car was dead. I needed a jump start. So, I called AAA. I was about 4 minutes away from home when I called. I figured that it would take them 20 minutes for them to get to my house. I thought I would have about 15 minutes to relax. I was wrong. No, he didn't show up to my house before me. He arrived within a minute of me arriving at home. I was not prepared. I had just finished exercising. I couldn't change. I still needed to print out a receipt for a battery that I bought on line. The guy tested my battery and alternator. He printed out the results for me and told me that my battery was on its last legs. After he finished all the diagnostic tests, he jumped started my car for me. You can't ask for faster service! A couple years ago, I became the stereotypical Chinese driver that I make fun of. After many years of accident free driving, I was involved in 5 accidents in a 2 year period. Stop laughing at me! Don't worry, I have gotten the Asian out of me. I drive safely like a white guy again. Most of the accidents occurred in my work vehicle, but a couple happened in my personal car. It wasn't my fault that they put the wall in the way of my mirror on my personal car! Andrew took car of it. He gave me a great price, and sold me a brand new mirror. Work needed estimates on my many accidents, so I brought it in to Andrew for quotes. Unfortunately, my employer chose to go with someone else. Then there are all the scratches I get on my car because I like to go shopping at the Asian markets. I might be Asian, but, I swear the scratches are not my fault. Okay, maybe it is my fault that I park next to idiots. Anyhow, Andrew and California Coach are great! They have never charged me to touch up scratches in my car. I've brought my cars in many times! I highly recommend this place. They have been great for me when I need roadside assistance. They have been great for me when I need body work for my car, or when I need to touch it up! They will take care of you! read more

From the best quotes, superb workmanship, and excellent customer service, Coach Collision is incredible. They fixed my Lexus like. Andrew helped me out and gave most up to date communication throughout the process. I would absolutely go back there again! read more

It's been a while since I've needed auto body work, but I know I can always trust Coach Collision. The employee at Coach Collision told me that it was just superficial and he immediately buffed it out. He fixed my car in a matter of seconds and did not charge me anything. I am so thabkful read more

Coach Collision Works - Trustworthy and Reliable - Body Shops Near Me - Walnut, California

Got serviced by them via AAA. The guy came out, seemed real Friendly. My battery was the problem. He attempted to test it and said everything was all good and told me to drive it around for 30 minutes. He said he tested the battery and it was all good. Well it wasnt and now I have to use another AAA call because management doesnt want to take responsibility. Filed a dispute for my first call, they will have to come back and fix the problem. Not a good experience.even AAA on the second call told me that the test results for my battery was a fail, meaning it needed to be replaced... had I known that I would have just replaced the battery when the guy came. Now I'm stuck not being able to show up to work on time. read more

I had a great experience at this branch, Anthony was on great help, he was attentive and detailed. Made sure my vehicle gets the treatment it deserved and made sure he informed me of every step and progress. Stellar customer service and work quality. Thank you so much Anthony, and Calliber collision. :) read more

My car battery died and I called AAA. The representative said they were sending a private company to help me which is a bit odd (bc where do I leave my review?) but the mechanic, Faisal, did an excellent and speedy job replacing my battery. I'd give 5 stars to the mechanic and 4 stars to the actual company (helpful representative but I was on hold for 20 minutes before the rep was available.. maybe they have less staff due to the holidays?) *this same review was used for AAA since this company is hired by AAA read more

Called AAA to get a jump. NATHAN, arrived faster than the original scheduled time. He was very friendly and professional and exemplified what customer service was all about, which is a rare commodity these days. He checked out the car and has us back and running in a short amount of time. Cool note, note look for a big towing truck when you call them, look for a Prius. I thought that was very cool because everyone is not up in your business when you need a service provided. But in retrospect, I guess that's because we didn't need a tow, but if I ever have to use AAA again, I hope this company gets dispatched to my Location, along with Nathan. Thanks guys read more

I never thought I would need a tow for my reliable Honda, but last night in Diamond Bar, getting stuck on Grand and Goldensprings at the stoplight really sucked! I contacted Cal Coach and they advised me that they are a triple (AAA) service provider so I went ahead and put in the request to AAA. Joe from Cal Coach skillfully arrived at the scene to quickly position the tow truck for quick removal of my car from the street. He knew exactly what he was doing and was super familiar with the area, doesn't get better than that. When Joe and I arrived to my house, he was able to release my vehicle in such a perfect direction that my car was parked in the driveway way better than I have ever parked it with the engine on lol. Pretty amazing. Thank you for the quick and easy solution last night Saturday April 13. God Bless you all at Cal Coach. read more

Called AAA for Friday evening service on a flat tire and they dispatched California Coach and Towing to my home, arriving just minutes after placing the call. Upon arrival I explained to the driver that I had a flat in my relatively new truck, had not read the owner's manual about the nuances of changing tires on this vehicle and deferred to his expertise so I could do it myself next time. He not only changed the tire but carefully explained each step unique to this vehicle. What a refreshing attitude! He also explained that he was a recently-arrived immigrant from a country which I'd visited; we talked about the green-card process and he apologized several times for his English (which was not necessary). This young man had an exemplary enthusiasm for his work, his employer, customer service and the opportunities of his new country. I sincerely hope California Coach knows what a terrific employee they have. My moments chatting with, and learning from this man seemed to erase any aggravation I had about a flat tire. read more

Andrew and his team were absolutely excellent. I love the customer service they provide in addition to extreme professionalism and quality. They were able to fix my bumper in no time and quoted me much better than other shops in the area. My family has been coming here for a while and will continue to do so. read more

I have had couple of my cars worked on at this location and they did an awesome job!!! I was really happy and pleased with their work . Office staff & Manager were very attentive and helpful to all my questions and needs.. I highly recommend them!!! read more

I only go here to repair my car for a number of reasons. Their service is amazing and they really care about their customers--I always feel like I'm just talking to a good friend who's looking out for my best interests when I go there. Unfortunately, I've had to have my car repaired around 4 times over the past year, but California Coach made it as painless as possible. It was super easy to get an estimate, contact insurance, and get picked up to get a rental car. I also don't feel like they're trying to sell me unnecessary stuff, which is great. I trust the staff here 100%. Definitely recommend. read more

I had a flat in my Tesla several weeks ago and I've been remiss in writing a review. Chris, from California Coach, was my tow truck driver. He was professional, knowledgeable and friendly. During COVID I've seen too many businesses drop their focus on customer service. This was not my case with Chris. He showed up at the time he said, and knew just whet to do to take good care of my car. I definitely recommend this company, and I highly recommend Chris! read more

Its been about two months since the god awful experience I had with the towing office and I have made an email and these reviews since and haven't gotten a response from either. At this point I have come to accept the reality of things and also accepted that my cousins money is going into their grimey pockets. If anyone was anticipating some kind of miraculous update, I would like to apologize because I know very well that their contact emails and probably even this yelp page is not being read by said people. If anyone ever has their car towed by this towing office, just know that you should get your car out ASAP, otherwise they will make some kind of promise for you that they will not keep. read more

Juan V Truck 105 really helped me out I had a Ford F-250 super duty super hard truck to deal with but he didn't complain he was a very hard worker very respectful I know who to call now 10/10 would recommend going through them read more