Ok I was a little upset at first with them about the date they gave my insurance company when they was done with my truck. Because I have rental car insurance on my policy. Well insurance company did cover the whole cost of the rental after the date mixed up. But wow!!! My truck has never looked better since it was new. All the body work was on the front end. Not only the body shop did a great job on the repairs. My truck was totally detailed inside and out. I am amazed how well my truck looks. When I took it to work. My co-workers were amazed. Highly recommended Coach Collision Works. read more

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Such a late review!! I came here in September to get my car fixed from a little fender bender (I was hit, not my fault). Rick worked with my insurance and myself in a timely manner. They are absolutely professional with their work, very communicative via phone and email. I never felt left out of the loop. I couldn't be happier with the end result. Got in accident on 9/9/25, dropped off my car to coach on 9/26/25, repaired and picked up on 10/8/25. Absolutely recommend Coach Collision! read more

Coach Collision Works - Front bumper looks brand new - Body Shops Near Me - Walnut, California

My uncle referred Andrew and CCW when I got into a minor accident and they exceeded my expectations. My car looks brand new as if I just drove it off the lot. They even detailed my car. They were very communicative, quick in responding and affordable. I highly recommend! I've attached some before and after pictures down below! read more

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After a minor accident while driving my girlfriend's Escalade I was looking for a trustworthy body shop and my neighbor suggested I call Andrew at Coach Collision Works. That ended up being a solid lead. When I arrived I met with Andrew, he was very straightforward about the repair process and kept me informed along the way, which I appreciated. When I picked up the car I was honestly surprised at how good it looked. The paint matched perfectly and you'd never know there had been damage. They even took the time to detail the car before returning it, which was a really nice surprise. Overall the experience was smooth, the pricing was reasonable, and the communication was solid the entire time. I'd definitely go back if I ever needed body work again and would recommend them to others. read more

I can't say enough of how appreciative I am of the great job that CCW did for my car that was in an accident. They went overboard with their service and professionalism. They were fair priced and great work. Thank you, Andrew, Andy and the rest of your crew. read more

I took my car in after I got rear ended and they did a great job. The service quality and customer care is above and beyond. There was additional issues with my car that I've been overwhelmed and stressed with affording how to fix. I walked away with a blessing on some of the items and didn't fully realize till I got home. It's the little things a place does that makes such a difference in someone's life. I definitely will be recommending read more

This is a late review , but I had someone break the window of my truck and I was recommended this place. Called them in morning to let them know what type of truck I had , was able to drop it off same day. The next day looked like nothing happened it was fixed and they even added the tint to match what was there before . I'm in love with the results . Definitely will be my to go place . Also Rick Rivas who helped was extremely helpful and the staff was kind. Definitely recommend this place, and did not feel intimated when walking in. Female approved as well. read more

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Quality Honda Certified collision center. Service was nothing less than great from start to finish. We appreciate the communication and delivery of our fixed car...... Thank you! read more

I've come to Coach Collision Works twice now, once for a minor accident and more recently for a small paint job, and both times they did an amazing job. Andrew and Rick are always super helpful, honest, and deliver high-quality work. As a younger female, I've unfortunately had bad experiences at other shops, but I've always felt treated fairly here. It's rare to find a place that's both trustworthy and skilled, and I'm really grateful I found them! read more

Top tier quality and great turn around time , Andrew was very communicative and informative on the repairs needed to be performed definitely over delivered on my wife's car I'd highly recommend coach collision works read more

Only place I trust with my cars, they have consistently done great work. I always recommend my friends to take their cars here as well. I've been using this place for years, always great. read more

Very honest and fair establishment! I dinged my garage which put paint on the car fender. An official estimate was $3000. I took it to Coach Collision and met Rick. He said let me see if the paint will come off. He did some magic, the paint came off, no dings, and no charge. Honest people do still exist. Thank you read more

Coach Collision Works is AMAZING!!!. Everyone was very professional. Brought my Traverse in for repair as a result of a pick up truck backing into the lift gate and rear bumper of my SUV. Rick kept me apprised each step of the process When I picked up my SUV, it was in pristine condition - washed, vacuumed and polished. One of the BEST customer service I've ever experienced. I drove away with a big smile like I just bought a new vehicle. I HIGHLY recommend this business! Thanks guys!!! read more

Edgar was awesome! He helped me fix a scratch on my car by buffing it out and touching up the paint -- all same day. I was in and out in about 30 minutes, and the car looked great afterward. Super fast, friendly, and professional service. Definitely coming back again read more

Do not trust them! They let a car they had possession of hit another car because they didn't put it in park down a hill, then cannot provide their insurance information despite multiple attempts - giving a run around since they want to do the work themselves in house. Erica blew me off saying she had a meeting and couldn't even contact her agent or insurance company to start paperwork. I would never trust them to touch my car. read more

This is a very late review. Just remembered to post. Last fall 2024, Coach Collision repaired the damage to the passenger right side front corner of my SUV after a traffic accident (driver didn't check his blind spot coming out of parking spot). From start to finish, Coach Collision was communicative via phone and email with updates. They also provided pick up/drop off to car rental. Overall, I was satisfied with the repairs. read more

Andrew, the manager, is very reliable and takes good care of his customers. I have brought in several cars in the past twenty years and have always receive friendly great service. The workmanship is always Spot On! Thank you for providing various options and doing your job well. Overall, the value is excellent! read more

I took my brand new Audi to Andrew to repair my bumper. His staff did an exceptional job! The quality of their work is outstanding. The turnaround time was fairly quick. Andrew was communicative, and friendly. I highly recommend Coach Collision Works. read more

Rick was knowledgeable and professional. The quote I received and the final bill were very close which I appreciated. The repair and paint job made my car look like it had never been hit. My car was ready within the quoted timeframe. I appreciated the added touch of having my car washed. read more

Always right on , they won't cut corners and they will fight insurance for the proper repairs . I have used them 2 times and no other body shop will ever touch my vehicle. Awesome and fair real professionals Thank you Mrs Smith read more

To start the people here are extremely friendly and very honest. They gave me a great deal on a repair for my Honda accord that was better than all other nearby shops. Definitely recommend this shop for any repairs big or small. read more

These guys are so great! I have unfortunately needed to take a few cars to get repaired and after one vehicle we definitely returned to get our other cars serviced by Coach Collision Works. They're professional, kind and very response! They even take the time to remember clients which is big for us. Thank you guys for taking care of us. We hope we don't have to get another car repaired but if we do, we'll see you then! read more

I am very disappointed that I got referred to coach collision by Diamond Honda. The owner Mr. Andrew lujan was very rude and argumentative with me and was trying to talk me out of getting my car estimate here. I was working with Art who was very informative and helpful and had begun doing an estimate on my car so that I could get it fixed through diamond honda. when Mr. Andrew lujan came, grabbed my paperwork and then started to explain the same as Art did-but in a very rude way and said that he was not able to help me and I asked if I could get the free estimate that Art had discussed. And he said no. As I began to tell him a compliment, that when I heard from diamond Honda that Coach was going to quote the repairs. I was so excited because a few years ago, they had done an excellent job on my car. So I was happy to know their service and their work was impeccable. However when I was saying this, he was belligerent, talked over me and said "Fine! You're not gonna let me talk fine." And I was dumbfounded because I was speaking, he was yelling. I was giving him a compliment and he was rude. I don't know if he is a bully or does not like women or respect women, but that conversation was so horrible. I really am never gonna go back regardless of how great they were in the past. Mr. Andrew lujan needs to learn how to treat customers with respect and not have such a negative attitude when conversing with women. I think it was a big change from Andrew Sr. to Andrew Jr., too bad. read more

Great service and great value!!! Family owned businesses are the BEST!!! Needed my bumper replaced and was able to schedule appointment on short notice and get the work done professionally. read more

Andrew and his team were amazing! There was damage on the back passenger door of my Subaru. The quarter panel and some of the paint was scratched off. I brought my car in and they were able to get it fixed in less than a week. They matched the color perfectly and the door looks brand new! read more

Coach Collision Works - Before and After - Body Shops Near Me - Walnut, California

Andrew and his crew always stand by their work. This is a top notch body shop with close connections with most dealerships and the community. My dealership recommended Coach Collision and they have completed 3 jobs for me. Great service and quality work. read more

I am so grateful to Rick and the team at Coach Collision Works for taking care of my car. I was highly impressed with the work they did and I feel like I got my car back brand new. Rick was so kind and helpful through the process and was there to respond to any questions or concerns. Thanks again! read more

My 2017 Honda Accord run over the snow boards left in the middle of the freeway at night a month ago. It caused some major damages. I called my insurance and requested for CCW to repair it. I have known Rick for many years and he had done fantastic jobs to my previous cars. Sure enough the job was completed today and Rick took a good care of my car. I have recommended CCW to my friends. They have contacted Rick and his team directly. You will never regret it! Thanks Rick and CCW for your excellent service! God bless you. read more

Coach Collision Works - My 2017 Honda Accord EX-L looks new! - Body Shops Near Me - Walnut, California

the work was very impressive love what they do.the value of there work was on point. and they get the right parts for you.

Well let me start by saying I realize that collision repair is an art and must be done with care. I also realize that companies need to make money to put food on the table and pay their employees. I needed some out of pocket repairs done to my 2014 Honda Accord. I hit a curb two weeks ago below the passenger side door. I went to several places in the area for estimates. The first place I went was Diamond hills Collision in diamond bar. I met with an estimator and he emailed me the quote 3 days later. I could have put a down payment on a new car for the money they wanted. So unprofessional and the employee didn't even call a technician to see the damage. He just looked at my car. I went to Coach collision works in walnut referred by my mechanic. Andrew gave me an awesome estimate and had his technician look at the damage to see what needed to be done. Customer service is top notch. They make you feel like family. Andrew was also able to have his technicians make the repairs in a timely manner. That saved me money not having to rent a car. People there is no need to go anywhere else if you need your damage car restored. Please don't waste your time going to other chain collision shops. Andrew and his crew will make sure you are taken care of. One final note, when I got my car back it was cleaned inside and out. Wow talk about going a above and beyond. They even put armor all on my cars entire interior. Thanks again CCW. read more

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I had my front and rear bumpers replaced here after an accident and they did an amazing job. Very good service!

So happy I came here. Andrew and the team were friendly and made my car look brand new again. They were able to work with me and my complicated schedule plus offered a better quote than the other places I had been to. Definitely recommend this place. read more

Coach Collision Works - Office - Body Shops Near Me - Walnut, California

I came here to get an estimate , for my car,don't believe the 5 stars. Their attitude was a one star and I'am being nice , the person I spoke to didn't say his name he had the worse attitude from the beginning he was suspicious on me for no reason I was trying to explain my situation and that my Insurance refer me to them and he said all my explanation was weird he didn't believe what I was saying and he said he would verify with Insurance then call me to take pics ,he didn't believe me ,that my Insurance had approve a new original part on my car, I feel that this shop if you don't take what is offered you are not welcome ,I wanted what was approved for and he didn't like it ,and told me to take my business elsewhere I think that being a women and a senior they seem to think we have no right to decide but I got news for this place I do and yes I will take my business elsewhere we're I'am treated with respect .please don't let the stars fool you go check them out and be advice that if you ask for a new part they will not be happy it's all about profit ,the most horrible attitude from a supposed to be gentleman he said to me he has been their 20 and never heard of what I asked for. He also made me drive their all the way to his shop to tell me all this. With this attitude , maybe it's time to retire. good luck to you sir I found a better place that treated me so nice and they are fixing my car they appreciate a customer. Detroit body shop excellent place read more

Excellent service and amzing customer service rendered by Ciach Collision Works Quality work and on time with repair deadline set on schedule read more

I had a great experience bringing my car to this body shop, everyone was so courteous and super helpful. Andrew was the one that helped me, he was very helpful and attentive. Got my car back in no time. Definitely recommend. read more

The car was towed from Diamond Honda. Preferred Body Shop. (PREFERRED CROCKS). The car stood out in the same place for out in the parking lot for 17 days. Not being touched it just stood there in the customer parking lot. No keys were made or anything. It just stood there collecting dust. Finally!! An estimate $$$$$ was DONE. BUT still no work. Then they submitted a supplemental estimate for $$$$. For un seen damage and electrical diagnostic. How could you preform this with out a key??? But they never actually did a tear down. On the car. It was never moved. TALK ABOUT INSURANCE FRAUD. We moved the car now they charg and outrages storage fee. For leaving it out in the front in an unsecured parking lot.. read more

Coach Collision Works - Car was never moved - Body Shops Near Me - Walnut, California

Amazing work by the place! I was involved in a rear end collision on my 2019 bmw and the results after repairs we perfect. I dropped the car off with Andrew and he literally took care of everything... all I had to do was drop the vehicle off and he dealt with the insurance making sure my car was taken care of. If you want great results and don't want to deal with back and fourth hassle, this is the place you want to go to. Thanks Andrew!!! read more

Such a great shop. Andrew, the shop manager, was extremely helpful when I came in and helped me develop a game plan so I knew exactly what to expect from insurances. He and his team went above and beyond in providing me with updates, and ensuring that my car looked its best after the repairs were made. What separates this shop from others is that they are not just looking to make money off you. They really care and look out for your best interest. read more

Andrew and Coach Collision Works are great. They made my car look real nice after I had my accident. And they even shined it up afterward. I'm really impressed with the service and quality of work at Coach Collision Works. It's like I'm getting a second "new car" feeling. Definitely recommend them. read more

Coach collision is spot on. Out of all the body shops that I have visited in the area, this body shop really goes above and beyond. They do everything they can to build a connection with the client and really provide a repair experience. Not just a fix. Most likely this is achievable due to the fact that they are a family owned and operated body shop. And for this reason also is why I would continue to choose them over any of the disconnected corporate America shops that really don't care about the clients at all. I appreciate the people, the communication, and the high quality repair that Coach collision provides. read more