1. CNL Construction & Maintenance

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CNL Construction & Maintenance

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Electric inspection

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3 years ago

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Dalex Roofing

Dalex Roofing

(35 reviews)

First of all, I want to thank my fellow Yelpers for helping us choose our roofer. That is what…read morewe're here for after all, right? Our roof was really a mess. (I wish I had a "before" picture. Boy, was it ugly!) My husband and I are terrible procrastinators, but we just couldn't put it off any longer. Rather than getting multiple quotes, I trusted all these 5-star ratings and hired Dalex. No regrets whatsoever. After Dimitriy made his inspection, he explained what we needed and made suggestions on improvements, then presented a detailed proposal. Everything was carried out exactly as outlined in the contract. The crew arrived first thing in the morning, big boss Alex stopped by in the afternoon to make sure everything was going well, and by 8 p.m. they were packed up and ready to pull out, leaving our driveway and yard even cleaner than it was before. To say nothing of that gorgeous new roof!

Called this company for a quote on my leaking roof. Was spoken to very rudely by a man who told me…read morethat his time was "too valuable" to come out, because he believes most customers who call this time of year are dealing with ice jams, not truly leaking roofs. He wouldn't even look at my roof without charging me. His time may be valuable, but so is my hard earned cash, which his company clearly did not want. Happy to take my business elsewhere and not give thousands of dollars to someone who speaks so rudely to a potential customer.

Stellar Roofing - Buffalo

Stellar Roofing - Buffalo

(13 reviews)

If you're thinking of getting a new roof -- go with someone else!! This place has caused my home…read moreand family more trouble than our ancient garbage roof ever did. We were quoted for a new roof on our home in April 2025 and work began soon after. The workers had total disregard for our property. They stomped across our front garden, left their empty cans in our children's sandbox, and left nails just all over. They also smashed and snapped a huge limb off of our lilac bush (I watched them do this carelessly). They left extra pieces of roofing on the roof that blew off into the yard as well as a significant amount of nails on top of the roof of our porch. I understand the work can be messy, but this seemed outrageous. I was picking nails off our driveway for months afterward. The real issues started this winter. We live in Colden, NY and are used to harsh winters with an old roof. However, you'd think after almost $30k for a brand new roof you wouldn't have to worry about leaking/ insane ice issues on it. We have had leaking in the past that we were told would be remedied with the new roof. Instead, the leaking has been significantly worse this year causing more damage through our walls and ceilings. The first time they sent a repairman out to address the issue I was not asked if we were home or if they could come on the property. They called and told me (again, not asked) they'd be at our house in 20 minutes. While I appreciate the quick response, I am a SAHM with two littles and really did not feel comfortable receiving a call that someone would be coming into my home while I was home by myself. In addition to this, they gave the repairman the wrong address and he ended up stuck in my neighbor's driveway which was completely torn up when they pulled him out. The repairman did nothing but take photos of the house and shrug. He told me he couldn't do anything because the amount of ice on the roof would further damage it. The second time this happened, he took a ladder up to look at the issue and told us it was because of the siding. Our siding is old, however we are not convinced the siding is the issue. He found more pieces of roof that'd blown off in our yard and told us he was going to leave to reshape them and come back later that day to reattach them. He never came back, and we never heard from anyone again.

I had a roof put in 3 years ago, yesterday William came out after I called and stated I noticed…read morewater. He inspected inside and outside noticing there was a crack in my chimney. He repaired (sealed it) right on the spot. This place has great customer service and take pride in their work. Thank you Willaim for being so kind and informative!

William C Rott & Son - Permit compliance -- Was the work performed under the required municipal permits at the time?

William C Rott & Son

(27 reviews)

Had entire roof replaced, complete tear off, needed complete plywood applied due to tongue and…read moregroove starting to separate, The roofers were exceptional, took great care and attention in every phase of the project, the 2 Mikes, father and son team were great, and another shout out to Kevin for his attention on detail. Yes, they are a little more expensive than some other companies, but when you have full time employees who take pride in their work instead of day workers that some companies hire on the cheap to, well the old saying, you get what you pay for in most cases. I highly recommend this company

When things go well, you pay for service and efficiency; when things go wrong, you learn that you…read moreactually bought lessons. Based on how this situation has been handled, my experience suggests that when serious installation issues arise, management may rely strictly on contract technicalities rather than taking responsibility for the work. When documented technical findings and heavy mold contamination are presented, a company that stands by its work should address the facts head-on rather than avoiding accountability. Keep in mind that major roofing flaws--like ventilation design failures, severe structural moisture, and heavy mold contamination--often take years to manifest. When that happens, you need a company led by people who take responsibility, not leaders who dismiss documented evidence. The roof was installed before I purchased the home, but its premature failure within just 7 years has caused severe issues: 2026 ice damming, living room leaks, and heavy Cladosporium mold growth--a serious health risk for young children. A properly installed roof is generally expected to last decades, not fail within 7 years. I want to be clear that my concern is with the installation and with how leadership has responded--not with the individual installation crew, who I do not believe are responsible for these decisions. An independent inspection revealed a ventilation design conflict--a ridge vent paired with gable vents and limited intake--creating a "short-circuited" system that trapped attic moisture. This explains the lab-confirmed heavy Cladosporium growth on the sheathing ("Very Heavy" spores, "Many" mycelial estimate), which violates ARMA and TAMKO guidelines. Instead of a brief update regarding their liability insurance review, the general manager submitted a lengthy, multi-page response on the BBB that which they later requested to be removed on 08/07/2026. I have fully screenshotted and backed up all records to preserve an accurate account of the facts, which fellow homeowners can review below. Management even refuse to address the facts head-on, a phone call is just for show--leaving these fundamental questions unanswered: 1. Permit compliance -- Was the work performed under the required municipal permits at the time? 2. Code applicability to older homes --What standard exempts older, existing homes from proper installation practices? 3. Ventilation design -- Given that no intake vent was installed and unsealed gable vents were already present, what was the reasoning for adding a ridge vent, creating an unbalanced system? 4.Flashing and fasteners -- My concern is specifically about exposed, unsealed fastener holes from reused flashing, not whether pan flashing itself should be visible. How does reusing flashing without resealing align with proper water-intrusion prevention? 5. Liability basis -- Separate from contractual technicalities, what is a contractor's responsibility for non-compliant work, especially since liability insurance opened a claim? Liability insurance already opened a claim based on credible evidence--not mere persistence. Leadership should address these technical findings instead of hiding behind contract technicalities. Even if a direct contract existed, they would just claim they followed it. But the truth is, the contract itself was built on a flawed design. A long-standing reputation should be built on accountability, not on contract technicalities. In my view, a truly reputable company is best served by addressing documented facts head-on rather than focusing on the absence of a direct contract. For homeowners considering this or any contractor: request their Certificate of Liability Insurance, and verify licensing and permit history with your local building department. If you encounter a dispute, the Erie County Department of Public Advocacy or the NY State Attorney General's office are available resources.

CNL Construction & Maintenance - roofing - Updated October 2026

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