After being jerked around by the company that installed it, I spoke to Melissa about my options for…read morea newish opener that had stopped working. My tech, Evan, arrived on-time and got right to work. He only needed to replace the circuit board in the unit. So, I asked him why he was removing the metal bars that anchor it to the ceiling. "Because it wasn't done right when it was installed & it bugs me". He did that, at no charge, because he has pride in his work & the company he works for. Appreciated that so much because how else would I have known? Then Evan took the time to help us program the new remotes, apply lubricant, & look over everything to ensure both of our doors are working properly. Thank you, Apex, for treating us like family.

Excellent garage door repair experience with Apex…read more Upon calling Apex, I was politely greeted by a real-person, not phone prompts, which was a bonus. Melissa provided me a clear plan for a technician to get on-site, and a general estimate based on my information. The technician (Evan) was punctual and professional on the repair of a broken spring, and also added another spring per my request. Back to normal garage door operation following a positive experience with Apex!

I've had my garage serviced by Adrian @ Garage Door 4 Less, for the last 7 years; since I moved to…read morethe valley. Adrian installed a new door a few years ago and has serviced the door with regular tune ups and most recently changed the Garage opener. His prices are very reasonable and he is an expert on anything Garage Doors and would explain exactly why and what needs to be done. He is fair, honest and all around a great person. He is the best in the Valley and I fully recommend him!

Highly recommended! So responsive, fair, and professional. Gave me choices and did amazing work…read morefor a great price. You'll be happy if you choose them.

Service was awesome! HE did not try to sell me anything I didn't need like the company that came…read morebefore him. My quote from the other company was$ 2100.00; He did the same thing for$800. 00...Great Job.

Pinnacle always comes through! From first call through the repair on our door we had amazing…read moreservice. If you want the job done right Mike and his crew are top notch. Wish I could give them 10 stars. Pinnacle has been our go to company in The past and will be in the future!

At about 7:50AM this morning I realized my garage wasn't working. I went to find quotes online,…read moremessaged Same Day, and was able to set up an appointment for 12PM. They ended up calling and asking if I wanted it even earlier at 10AM. They ended up having to replace a broken spring plus the other spring that was about ready to go along with bearings and the wheels. Everything was done and fixed by 10:45AM, so it was less than 3 total hours from noticing the problem to having a solution. I can't say enough about how quick and professional they were. Jason was able to diagnose the issues in literally seconds and he kept me aware of the process and I didn't feel in the dark about anything. Pricing was consistent with what you'd expect from competitors as well. Just an all around great experience and I couldn't recommend them more.

They came out the next day when I was available and did great work. The staff was friendly and…read morethe prices were within normal range for such fast service. I will use them again

I cannot say enough good things about A1 Garage Door Service, especially our technician, Darren…read moreStringfellow! I called on a Friday morning, and the woman who handled the intake was incredibly friendly and helpful. She was able to get us scheduled for service that same day, which was amazing. Darren called before arriving to let me know he needed to stop at the gas station and even offered to pick me up a drink while he was there. How thoughtful is that? From the moment he arrived, he was professional, polite, and extremely knowledgeable. He carefully explained everything in an easy-to-understand way, answered all my questions, and made sure I felt completely comfortable with the work being done. You can tell Darren genuinely cares about his customers and takes tremendous pride in his work. We previously used Bullfrog before A1 took over, and I could not be more pleased with the transition or the entire experience. The service was prompt, professional, and friendly from beginning to end. Darren truly went above and beyond and is an outstanding representative of the company. If you need garage door service, ask for Darren Stringfellow. You will be in excellent hands!

Absolute rip off. The amount that they wanted to charge for a garage door motor was more than…read moredouble from other quotes I received. The technician came and basically replaced everything but the garage door and said we needed it all, almost $3k later I stopped and said I would look around for the motor. End result, $1100 of items we didn't in fact need, and almost another $2k for the motor. The technician came I actually used installed the motor for $750 and said I was ripped off from A1. Terrible company, they should be ashamed of themselves.

Bill was absolutely fantastic! He responded quickly to every question and made the entire process…read moreincredibly easy. He let me know that my garage door belt had a lifetime warranty, which meant I was able to get the replacement completely free. He then installed it for a very reasonable price. I had another company give me an estimate that was five times higher, so finding Bill was a huge relief. I honestly wish I had contacted him from the beginning! The best part was the service was once the belt came in, Bill showed up within 24 hours and got everything taken care of. Fast, honest, affordable, and professional. I couldn't have asked for a better experience. If you need garage door service, call Bill! I highly recommend him and will absolutely use him again.

Bill and affordable garage door service are professional and practical. I needed a new opener and…read moreseals for my garage and Bill got back to me after I sent an inquiry on Friday afternoon to schedule for Monday morning. I had another company come out also that was significantly more than affordable for very similar products. Use the cable on the door and wait, you'll get great products and service for a lot less than others. I also believe this may be a veteran owned business. Either way you'll be glad you called these guys!

Robert, and Robert, father and son, were amazing! Our garage door opener stopped working yesterday,…read moreand they were out this afternoon. We had an appointment for 4-6, and they called and asked if they could come earlier! They were so kind, polite and professional. They installed a new opener, a MyQ video pad, tuned up our door, and even programmed my phone for the new opener. These guys are 1st class! We recommend them highly. They even gave us a veteran's discount. We feel we got a good value for our investment.

Did a good job of installing a new opener. Was willing to give an estimate via text. Recommended.read more

Wow, what an excellant experience ! Joey, the owner, and Jaden the technican came to my house after…read moreI called about my garage door malfunctioned on Sunday. Joey andJaden was extremely friendly and professional. Replacing both lift springs and installing a new touch pad. Also did a complete maintaince. All in less than a hour I was up and running. Pricing was good. I highly recommend this company. Carlos Capaz

Called them out to fix a garage door that kept stopping half way up. Technician came out and told…read moreme he turned the toque all the way up to fix the issue. Door no longer got stuck so I was happy (and oblivious since I know nothing about garage doors). A few months later I had to drop serious $$$ when the springs and cable snapped because the tension was up way too high. I'd find a different company to fix your garage door, unless you like paying for other people to fix the mistakes.

Saw a Facebook ad for maintenance on my garage so I decided to take a chance. I was able to call…read morethem (or you can book online) and get an appointment that worked for me. I received a reminder text as well as a link to show who was coming to my home and track them live. Justin was an absolute gem! He was very professional, nice, and knowledgeable. I had a concern and he let me know what and why it was doing it. You can tell he loves what he does because he lays it out for you. They have a great maintenance package going on right now that is a great value. So happy that I took a chance and got a positive experience from a Facebook ad. 10/10 recommend!

Great customer service, excellent communication text messages returned promptly, on time service…read morecall, fair pricing overall great company!

I called Yoav on Friday night because it appeared my Garage spring was broken. He was able to get…read moreme scheduled for Sunday morning. His technician Adam came out to repair the springs. He also recommended the metal end plates since they typically last 15 years and he said mine needed replacing. I accepted that repair and he suggested replacing the rollers but i declined that as it would have made it a higher cost than I was comfortable paying. I was happy they were able to schedule me on Sunday morning. The technician that came out worked under Ultimate garage door but affiliated with Olympus. Overall positive experience and very responsive owner. 5 years warranty on the springs.

On Monday I called Olympus to come out & see why the unit they installed in Nov. 2024 for $762.13…read morestopped working. Spoke to 3 people that day, each time I had to explain what happened. Tuesday, nothing. Wednesday, I talked to 3 more people. Each time I'm told someone is on the way. The last one of them said I'd approved $600 in repairs. I asked him how I could have done that as no one has yet come over to diagnose the problem. He got huffy & hung up on me. Minutes later a woman called, said there'd been a mistake. Someone is coming "right now" to help you. Later, another call from her, no one can come until Thursday. On Thursday morning I get a call at 8:45 am from a guy saying he will be leaving a job soon & he is an hour away. 4 hours later I decide to give up on Olympus since they seem to be little more than a dispatch service & I'm tired of waiting. Based on what I told another company I called, it was likely the circuit board that had failed. Most manufacturers only warranty the board for 1 year. I was given an appt for early Friday & reassured the techs carry the boards on their truck so I wouldn't have to wait any longer. Then, another call from Olympus. This man says he's 1/2 hour away. When he arrived, I explain the issue AGAIN. Told him I think it's the circuit board. This garage door "expert" looks me in the eye & lies. Says a circuit board cannot be replaced "no one does that". Then he lies again & says I need a new opener. It normally costs $1,200, but since I'm a "repeat customer", he'll do it for $600, LOL! The tech from Apex not only replaced the circuit board, he removed and replaced the stabilizing bars for the opener (for free) because "it's like he didn't know what he was doing" when it was installed. It's important to have a door that operates safely. Olympus wasted my time, my money, compromised our safety & lied to me.