They were helpful and responded back saying that they didn't do the type of work that I was looking…read morefor, but they were quick to respond.

Great place with many locations , I met the owners Stacy and Ron Hayes they are great down to…read moreearth people that truly care about their customers and and employees and it shows by the great customer service I always get when I go to buy my welding supplies.. Local owner and operator business are so far a few between these days and it feels good to know my hard earned dollars I spend there are at the local level and not some big corporates chain and why I will continue to give my patronage to Verns Welding Supply !

Came to my RV space and repaired my AC unit. They were on time worked on my AC in neet, clean with…read morea very professional technician.

We had a true emergency with our RV while traveling from out of state. Our trailer stabilizers were…read morestuck and wouldn't detach from our truck, threatening to derail our entire vacation. I called and spoke with Ali, who immediately told us to bring it in. From that first conversation to the end of the service, the entire team was outstanding. They went well above and beyond locating a hard-to-find part hours away and doing whatever it took to get us back on the road quickly. Thanks to their expertise, quick thinking, and incredible dedication, we were able to continue our vacation without missing a beat. The level of customer service was exceptional, and the pricing for an emergency service especially considering how far they were willing to go was more than fair. You truly saved our trip. Thank you so much for everything you did. You've earned a loyal customer for life!

The brakes on my 44' triple axle gooseneck trailer were not working correctly. I was only in the…read morePhoenix area for a few days. They were able to get me in the day after I called. Based on my description, they told me that the repair would be a couple thousand of dollars. However, once they inspected it, the brakes were just out of adjustment. They greased all the wheel bearings and adjusted all the brakes for less than a thousand dollars. This shop is very professional and honest. If I lived in the Phoenix/Mesa area this would be my go-to shop.

The best trailer repair shop around. Neil the owner is super easy to deal with. They are insanely…read morehonest super knowledgeable and they get things done very quick even when they are a week behind they always find a way to get your trailer done before your expecting. I've had a couple other shops before I found these guys do work on my trailer and not nearly as good as Neil and his team. Thank you!

This company is simple and honest, I highly recommend using them for your trailer maintenance and…read morerepairs.

Super customer service. We had a small project involving a spare tire bracket to be welded on the…read morerear bumper of our travel trailer. Our auto shop recommended Wrangler Trailers. We called and spoke with Brad on Monday afternoon and he said to drop by Tuesday morning. We arrived around 8:00 AM, met Brad, and within minutes the job was done rapidly and professionally. Brad took time away from much larger (and more profitable projects) to handle our need and wasn't going to charge us, so we contributed to his lunch for the day. If you need help with a trailer, want professional and quality work, do yourself a favor and call Brad. Bob G Gilbert

I took in both complete spring packs off my 3/4 ton pickup truck to be re-arched or replaced. They…read moresaid they were too worn to be re-arched and should instead be replaced. I agreed and also asked them to go ahead and just replace everything, shackles, bolts, u-bolts and overloads. Paid upfront with my credit card and a week later, my parts were ready for pickup. Picked them up and went to install them. That's when i noticed an issue. There was a set of spring alignment pins for a Freightliner but there were no overload springs. It's easy enough to return the pins but without those overload springs, it is not possible to tighten the u-bolts as i am unable to use the existing top plate or cast iron spacer because of the overload spring alignment nubs that are cast into the part. So, at that point the installation could go no further. I called Spectrac to try to figure out what happened and what needed to happen next. This is where things get weird. I "assumed" that the semi truck pins were supposed to be the overload springs and someone had an oops moment. It happens to us all from time to time so no big deal. Then i'm told that the only mistake was giving me the pins and if i wanted the overload springs i had paid for already, i would be blessed with the opportunity to pay for them again. After having already spent $900 on rear leaf springs, overloads, shackles, bolts, and u-bolts, i was repeatedly, but politely, told that these are not "usually" included with rear springs and that if i wanted to finish this installation, buying new overload springs from them was my only option. That is not an option. So, here i sit with an undrivable truck, a $900 hole in my wallet, and a company that could care less. All because of two overload springs i already bought and have not received.

These guys are amazing. I just discovered them a few months ago and they are now my go to all…read morethings trailer repair.

Imperial Trailers in Mesa is the kind of mom-and-pop shop you want in your corner during a trailer…read moreemergency. They got me set up with two trailer hubs quickly, working with urgency and keeping communication clear the entire time. They answer their phones, get things done fast, and genuinely care about their customers. If you're in the market for trailer service, this is the place to go.

Great people, helped us with a flat on our trailer in the middle of this heat. Will be going to…read morethem for any sort of maintenance or parts. Very straight forward too, which is a plus.

We had already figured out which camper we wanted and Tom's had one in stock here in Mesa and…read moreanother in their Prescott location so we stopped in to check it out. We worked with John R in sales and found him to be very good at communicating with us as well as negotiating a fair price to match the price of an out of state dealer. We knew we wanted to stay close to home because something is certain to go wrong and we know that you get priority service if you need repairs when you buy local. We scheduled a pick up date and they had the trailer ready, and even helped us choose and set up our new hitch and gave us some advice on towing. Gabe and his guys in service have also been great. We have had to take it in twice and they got us in and back out quickly. The only reason for the 4 star rating is that the floor was impossibly dirty when we picked it up. I have mopped it at least 20 times at the time of this writing and we may finally have it all clean. (The trailer was on the back lot and no doubt had a lot of dirty and greasy shoes walking in an out while it was out for sale).

They reinstalled the Leer tri fold flip top on my truck. Job well done at a fair priceread more

William Love in parts / service is amazing great customer service and advice. Really appreciate him…read moreas he is giving 110% to help customers like me with service/ part needs Thanks again John

Well I have excellent credit rating of 780 and these guys got me financed at a rate of 14.99% I…read moredidn't realize this until I got my first statement I am very pissed!!! This is unacceptable I would of gotten the trailer somewhere else! I wouldn't buy from this company again

Contacted for an estimate and to get some general information.. Ty was extremely responsive and on…read morepoint with communication and that is completely appreciated. Although we didn't move forward at this time as we are still deciding, would most definitely recommend and will reach out for the future..

Ty just finished my slide repair, which he did the same day I called! In the sweltering heat, he…read morepainstakingly tracked down a random relay that was on the fritz and causing the slide to not operate. He got it going, after first cleaning up some issues I created in the battery compartment. He and his team delivered as promised, on schedule, and with absolute professionalism and skill. I could not be happier with the service, and highly recommend Ty and his team!

I highly recommend you don't take your trailer here. Poor workmanship, no respect for customers…read more Very poor customer service and all around a thumbs down. Owner will escalate and try to fight you as well as not owning up to improper workmanship. Dont take your trailer here.