Starting with the bad:
1) the layout of the facility. There is a tiny triangular shaped space in which everyone puts their belongings in a cubby. It's such a tight and awkward area and you are always in somebody's way when trying to take your coat and shoes off. Either from the class you were just coming from, or the people walking in for the next class. There needs to be a proper space, the obtuse triangular design doesn't work.
2) going along with the layout , there's no separation between front desk activity and the class you're taking. I recently took a class while listening to the front desk attendant talking on the phone for 60 minutes to potential customers , giving them the same scripted-shpeel that I received. Another time, an man walked in with a noisy baby, asking a ton of questions about the place, again, because there's no separation between front desk and class room, I struggled to hear the instructor over what was going on at the desk.
3) you are lying on your back staring directly at harsh fluorescent lighting. I wish there was a way to dim the lights, or get some mood/ambient lighting options, as it makes it really hard to relax and get into the groove, when you're basically staring into the sun.
4) cleaning. Members are instructed to clean all items used and put everything away. Alot of the class consists of putting things back where they belong. Which is fine in terms of neatness and organization but I feel they need a true cleaning team between sessions or at least a couple times throughout a given day, as most members can't be trusted to do a thorough job with their lavender wipes.
5) this goes along with having the members do the majority of equipment cleaning...there's hairs everywhere! All over the inside compartments of the reformers. Slide back and you see hairs. All over my socks, I'm distracted by picking off hairs that aren't mine.
6) I wonder about the effectiveness of doing 1 set, 8-count reps of anything. Bicep curls? Tricep push downs? What kind of difference can I expect to see with a workout like that?
The good:
1) the machines are really cool and I'd like to get to spend some more time with them.
2) I enjoy the classes. read more