UNFORTUNATELY Yelp doesn't allow a rating of 0 stars!! My 1 star is definitely more than this place deserves!! The staff ( Sarah and another guy) are RUDE, UNPROFESSIONAL, and LACK CUSTOMER SERVICE SKILLS!! How on earth can you own a business open to the public and be so awful!! If you rely on your contractors for profit, then at least put up a sign stating so. This way customers can understand why they have to wait, be ignored, be talked to with a nasty attitude and treated like a nobody!!!! read more

Service: Poor service by Clovis Stone and Landscape Supply at counter where entire staff is not engaged with Customers. Entire team at Service desk were "heads down" focused on anything but the Customer. Clovis Stone and Landscape Supply Culture of Service misses the mark on many fronts. Product: Great assortment that is a repeatable business by another firm if they choose to carry manufactured stone. Weights and Measures: Have reported business to Better Business and Weights/Measures due to questionable business practices. Customers are expected to pay in full for product. During inspection of product, cracked/broken El Dorado stone was identified. Unacceptable. When asked if broken pieces could be exchanged for new unbroken units, staff said that they could not exchange per the owner. I had to take or ask for a refund for the entire amount. Additionally, they stated that they receive a 5% damage allowance that is not transferable to the Customer. So in essence you are paying for the damaged product and Clovis Stone and Landscape Supply damage allowance. read more

Absolutely HORRIBLE. Believe all the reviews about Sarah because they are 100% spot on. She is unprofessional, rude, and downright immature. We have dealt with her on 2 occasions and won't be dealing with her or this company on a 3rd occasion. The first was last year when we spent over $2000 on stone that we paid to have delivered on a certain day/time which they confirmed. We even called the day before to confirm which they said they had it down. Now comes the day of delivery and they go past their 2 hour window and when we call, they have no idea who we are. They had no copy of our receipt (because they work in the "stone" age and have everything on paper and not computers)..I had to send them a copy of our receipt showing we paid and that we had the date for the delivery listed and confirmed IN THEIR WRITING. They couldn't deliver that day and had to push it back 1 week. No apology; no sincerity in trying to make things right. Don't worry that we had to be inconvienced and move our scheduele around to fix theirs. Totally incompetent. We choose to use them again because we are in a bind and need top soil delivered and they are the only ones who can meet our deadline(or so we thought). What's delivered is a pile of BS rock and sand that we can't use. We call Sarah and she says the only way she can help is if we bring her the receipt because she doesn't have a copy and doesn't believe we bought it from them. My husband gets the receipt and goes down there to fix the situation and have the correct item delivered AND to place another $2,000 stone order. Sarah was combative and offered no way to fix the situation and told us TOUGH LUCK. She lost out on a $2,000 stone order because she wouldn't fix the company's $130.00 error in delivering rock/sand in lieu of top soil. STAY AWAY. Every single reviewer has this company and their dealings with Sarah 100% correct. read more

Terrible Service - I purchased over $11,000.00 worth of material from this Company - the service was horrible. The delivery dates for product changed without ANY notification from the manager Sarah. When I called the afternoon before the original delivery day to confirm the time for the a.m. next day delivery, not one individual was aware of the product or delivery and I was informed that Sarah was out of the office. After Many, Many, phone calls and emails to Sarah - two days later I receive a response. Horrible Service - Buyer Beware read more

Awesome selection. Young kids running thing in the showroom are super professional, know their stuff and easy and helpful to work with, nice people! Awesome product. Good to see all young people aren't at home playing video games ! Keep up the great work ! Whipple read more

Very poor experience here too, just as others have mentioned. Staff are disrespectful and simply don't care - this place is all about profit and policies. Just as some others have said, my husband and I won't work returning. Our contractor had warned us about this place, but we ignored him. Hard lesson. read more

This company gets a sub zero review. NO STARS. I have been buying from Clovis Stone for years. The old owners would certainly boot their sorry ass son right out of not only out of their business, but right out of town as well. All the years of buying from Gerald and Wonda, the previous owners that have passed away, I have never seen a business run so professionally. ALL the staff WAS so pleasant to deal with. From Mark and Eva Hudson, Al Galvin, Joanne Abraham, Barbara Frank's, and their lovely daughter Pamela. Funny, but I NEVER saw their sorry ass rude no good son, who is the new owner, NEVER did I see him there. The business was so pleasant to buy from. Now? Oh my God, it has steadily gone downhill since Gerald passed, Wonda retired then later passed and Rick and his sorry ass rude gang took over. They ALL are so rude and lack knowledge of the products they overcharge for. Rick runs a very crooked company that in my opinion won't be around much longer. How sad that is after all the hard work Gerald and Wonda put into making Clovis Stone a pleasant experience to buy all my materials from. My advise is shop somewhere else and save yourself from having to deal with the most rude and unprofessional people you will EVER meet. It's like the owner and staff are misserable as hell and want to make sure you are too. Unbelievable. DONT SHOP AT THIS BUSINESS! SINCE I HAVE TO RATE THIS BUSINESS TO POST THIS REVIEW, I'M GIVING THEM ONE STAR THEN TAKE AWAY FIVE STARS SO THEY ARE NEGATIVE FOUR STARS!! read more

Since moving to Clovis 4 years ago I have been replacing my Fresno vendors with Clovis vendors. After using Rosenbaum's for years I decided to try Clovis Stone. Parked on the street and walked in, nobody to help me in the yard. Finally a young guy comes over to help me and said he wasn't sure they had what I needed, we walked into the office and received an abrupt..NO! we do not carry that. No effort to find a replacement product or even get out of their chairs. I spun on my heals walked out and took my business across town to Rosenbaum. Too bad, anyone want to start a competitive business in Clovis? read more

You may order something but they give you what they want and stick you with the bill. One day they will not be the only game in town.

I went in the other day with no idea on what type of rock I wanted. I had a dream in mind on what I wanted my front yard to look like though. Thankfully a very helpful lady by the name of Sarah saw me wandering around gazing but looking lost. She asked me "how can I help?" I explained what I stated above. She went above and beyond to help me find the rock I wanted. Her knowledge on what they sell is crazy amazing. She has amazing customer service and went over the top for me. I appreciated her assistance and time! I will be returning and recommending Clovis Stone to everyone! read more

RUN FROM THIS BUSINESS!! Would give them zero stars if I could. CANNOT BELIEVE THE RUN AROUND!! After selling me half an order with the promise to fill the second half, (told us they had a hundred on order!) I sit here with a mud hole in my backyard for six weeks entire project on hold!! Different story every time we talked to them!!! Multiple conversations with various people no one ever remembering my name and now that I am giving up on these pavers and want to return them to buy something else that matches (from them!!!!) they want to charge me a 25% restocking fee!!! Their excuse for it is people drive around with the pavers and they get damaged! But they delivered them to me on a pallet and here they sit!!! HORRIBLE HORRIBLE HORRIBLE HORRIBLE experience and sales service!!! Love my town and ALWAYS buy and support local first...but never again at this place!!! read more

Really good product, its was just unfortunate that I had to go to Clovis to get it. Great service, very helpful and accommodating, when you are spending A LOT of money. Don't ask questions on email if you really need an answer, you won't get a reply. read more

Really poor service, stay away from Sarah, she's not interested in really helping. Been waiting for 30 minutes just to get a quote.

BUYER BEWARE!!! BUYER BEWARE! Bought some decorative faux stone here and it is too large, they would not exchange it for anything else! Not even for something more expensive. Do not buy here!!!!! Customer is not priority to these people. Very unprofessional. read more

Great service today! I picked up ground cover and rocks later in the same afternoon. Great prices...great service! I will always go to Clovis Stone. read more

We are Local Pool builder & work with Clovis Stone for our business. The color picked out & the color delivered from the actual manufacturer was not the same color at all (40 feet to be exact.) As the manufacturer did not stand by their product, Clovis Stone did!! Rick & Sara worked with communication with our owner & myself and took care of our customer. I can not thank them enough. They made our customer happy & have continueously been easy to work with & take pride in their company and the products they sell. We look forward to our continued relationship and love working with them. Thank you, Julie read more

I went today to order rock and was treated kindly, and the staff was very knowledgeable about what I needed. Would use this place next time I need any kind of materials they sell! Can't wait to get my rock tomorrow to begin working on my front yard! read more

As an update to my earlier 5 star review. Clovis stone is still the people who set the benchmark in the industry. Since the sad passing of Gerald a few short years ago I have the distinct pleasure of being a customer as well as a family friend once again and I must say....this family run establishment fires on all cylinders all the time. Ordered stone flooring and had it installed by one of their "authorized" companies and I am happy as a clam. read more

The worst customer service by Sarah at the front desk she is rude and sloppy she never said Thank you and she doesn't care if you boy or not as a customer I will never recommend to buy your pavers or stone from there there oter places to buy.. read more

Rude and not professional at all. There attitude is they don't care because they get business from contractors so even though they are open to public they are not customer friendly. read more

Went by this weekend! Very friendly and helpful! Hundreds cheaper than Home Depot and they deliver. Thanks, we look forward to working with this company! read more

Not only does Clovis Stone have an amazing selection of products targeting a huge range of projects... but their commitment to their customers is first rate! We struggled with selecting the right product for our project and they not only showed us samples in brochures and catalogs, but they sent us out to the warehouse to see actual products on the shelf. Then, a full year after our purchase, we ran into a snag. They helped us through and the result is a picture perfect project! Thanks!!! read more

Horrible customer service. I waited 40 minutes begging for someone to help me. I may not be a contractor but I wanted to buy some sample flagstone for a large job. I thought $6000 if flagstone was a large job. I'll be giving my business to Rosenbaum. read more

Place was easy to find had a large selection of stone.Price was a little on the higher end. However their customer service completely and totally SUCKED!! unacceptable; rude, short. not helpful at all will be taking my business elsewhere. read more

After reading other reviews I'm appalled with what other people are saying! Clovis stone has always been so amazing and helpful with every job I've worked on with them. From what I'm seeing these other people wanted a cheap job for a price they thought up without actually looking in to stone. Sarah has been nothing short of fantastic each and every time I've gone in and called. I wouldn't imagine of going somewhere else. read more

Rudest customer service I've ever had. I was put on hold for 15 minutes and when I was finally answered the guy was a total ***hole. I had to pry information out of him. The guys in the yard are nice and courteous. If they weren't the only ones with the product I needed I would never buy from Clovis Stone. read more

Bought a bunch of garden wall retaining wall blocks thinking this was the best place to go. I was at home depot a few days later and found the exact same ones for 30% cheaper with delivery cheaper too. I asked Clovis stone if they price matched and was told no. I'll do everything possible to go elsewhere first. They got me for about $300 more than home depot this time but I hope this helps other shoppers in the future. I hear rosenbalm rockery is also a good place to try. Don't make my mistake and think of Clovis stone as your only option!!! read more

These folks have always done a good job for me... Prompt and courteous...

Sarah is awesome! The most polite and helpful young lady I have ever had the pleasure of doing business with at any retail location. She is cheerful and upbeat, answered all my questions and had me on my way in a few short minutes. Really impressive! The guys out in the yard are super efficient and very pleasant. Everyone working at Clovis Stone could not have been any nicer. I've purchased pebbles, stones and pavers here over the last ten years and have always been pleased with their selection and products. They carry many items that you can't find anywhere else. Sure it pays to price shop, but in most cases I end up back at Clovis Stone. read more

Clovis Stone was recommended by some family members who were very happy with their experience. We found the people to friendly, helpful, and a pleasure to work with. They were knowledgeable about what we were looking for and helped us to find exactly what we needed for our landscape.Homeowners can be comfortable choosing Clovis Stone for any project needs. read more

I was a bit hesitant when I enter the store because of just bad service from a totally different suppliers not to far from them. When I entered the show room I was greeted first off, told them what I needed and they wrote up the tag and added it up. For the exact same product and quantity it was $600.00 less then the other store. If you want great sevice, product in stock and the best price there is only one place to go to. No reason to go anywhere else. They got my business and recommendation. read more

For a first time customer there I was not impressed with their customer service. The young lady upfront is really rude all the way around. One of the workers was with a customer trying to tell her what to write him up for and the office phone rings and answers it and doesn't apologize to worker or the customer. I have nothing but good things to say about the guys working out there except for the young lady that works there she is horrible! read more