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    Holt Lumber

    4.0 (4 reviews)
    Open 7:00 am - 5:00 pm

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    Lowe's Home Improvement - Mailbox options 2 of 2 9/12/23

    Lowe's Home Improvement

    (205 reviews)

    $$

    I went to purchase pavers and Sean, the manager, was amazing. He provided exceptional customer care…read moreand did it with an awesome attitude. He and John even loaded my car for me. I later came back to make another purchase, and a gal from fulfillment was gracious enough to help me as well. I wish I knew her name because she was also very professional and helpful. Great job, Lowe's! Your team's outstanding customer service truly made for a great experience.

    I have a sales rep at the Fresno LOWES I work with. I finally decided what I want and thought I…read moretake care of it over the phone to save time and avoid coming in. I kept calling and calling and no one would pick up, the phone kept ringing. I tried for hours throughout my work time but no one would pick up so I decided to show up in person after work to place my order. When I got there and seen my sale rep, all happy to announce I finally decided which blinds I want. I even shared with him I been calling the stores all day but the phone kept ringing. He straight admitted he sees I calls and not pick up. Another sales clerk worked right next time him give me the uncomfortable pitty look. I am speechless and was humiliated. I ended up financing with Lowe's and he informed they dont have the option of 36 months interest free (roughly around that timeframe) but he will call their finance dept next morning and get it corrected. Provided his email address for me to reach out for an update. I emailed the next evening, he never responded. It's been weeks and still no response. I have to call myself to get it corrected. He already provided me the quotes when we first met. When he took down my order, with my quote right by his side, i still repeated to him how I want my blinds to remind him. Order printed, I tried to double check but he rudely tells me to signed it. When the blinds came and the installer put it up, it was the wrong order! REAL BAD EXPERIENCES WITH LOWES FROM START TO END!

    Holt Lumber - hardware - Updated May 2026

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