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    Cloud9 Massage & Wellness

    4.7 (57 reviews)
    Open 10:00 am - 8:00 pm
    Updated 2 months ago

    Services - Cloud9 Massage & Wellness

    Reflexology massage

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    Photo of K E.
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    2 years ago

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    2 years ago

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    2 years ago

    Signature massage--this was the best massage I've ever had in my life. Definitely going back.

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    Couples massage was fantastic! Fair pricing. Clean facilities. Great customer service. Very prompt !

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    3 years ago

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    5 years ago

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    8 years ago

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    3 years ago

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    4 years ago

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    3 years ago

    Best massage ever! Had katie I believe and she was wonderful. I will def be back, cannot recommend enough.

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    5 years ago

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    3 years ago

    I've been twice and received a great massage each time by two different therapists. I'll definitely be back.

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    4 years ago

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    8 years ago

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    6 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    4 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    7 years ago

    Best massage I've ever had, hands down. Reasonable prices, friendly staff, good location. Will be back!

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    8 years ago

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    8 years ago

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    8 years ago

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    8 years ago

    Best Thai Massage I've ever had. Feel about 3 inches taller! Beautiful environment and lovely staff and therapists. Highly recommend.

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    8 years ago

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    6 years ago

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    5 years ago

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    8 years ago

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    8 years ago

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    5 years ago

    Great Deep tissue message. I highly recommend it. The masseuse was very professional. The spa was clean. Left far more relaxed than ever.

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    Page 1 of 2

    Ask the Community - Cloud9 Massage & Wellness

    Review Highlights - Cloud9 Massage & Wellness

    Kate is a skilled and gifted caregiver, and the traditional Thai massage was a revelation and a unique experience.

    Mentioned in 9 reviews

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    Water House Wellness

    Water House Wellness

    4.8(55 reviews)
    1.8 miArlington Center
    $$
    Women-owned & operated
    Certified professionals

    Nick does orthopedic massage, which focuses on bone structure as well as muscles. He's worked…read morewonders for me. Thanks, Nick.

    I was a loyal client here for many years and truly valued the professionalism and care I once…read moreexperienced. This place meant a lot to me. Over time, however, it felt like the management style, particularly at the ownership level, shifted. Communication became inconsistent, and situations that once would have been handled directly and professionally were not. This was not reflective of the front desk team. Many of the therapists I connected with moved on. My most recent experience simply was not the right fit. I did not feel fully heard, and the session felt more rushed than mindful. After the session, there was no follow up or check in at all, which has never happened in any of my previous experiences here. I was tired of bouncing around, so I gave it time to see if things might improve. In the end, she agreed it was not the right fit. What was most disappointing was how it was handled. It took several calls, emails, and texts from me to learn that my sessions had been canceled less than 24 hours before my next appointment. The front desk told me the owner was supposed to call me about the cancellations and to suggest an alternative therapist, but that call never happened, and there was no follow up afterward. There was also a brief moment that stood out. I had left more than 20 percent, though less than the week before because the experience felt different. When I shared that, it was suggested that the front desk might not have passed the full amount along. That surprised me, as the front desk team has always been consistently kind, professional, and trustworthy. I want to be clear that the front desk staff are excellent. They make scheduling seamless, communicate thoughtfully, and create a welcoming environment every time you walk in. I am writing this because I cared about this place. I used to genuinely look forward to coming here. Moving on feels like losing something familiar, almost like losing a friend. I would still welcome a one on one conversation with the owner, as I would have appreciated that before. I hope the practice finds its way back to what once made it so special.

    Photos
    Water House Wellness - Our lobby has a selection of gifts and self care items for sale.

    Our lobby has a selection of gifts and self care items for sale.

    Water House Wellness
    Water House Wellness - Find ear seed kits, candles, gua sha and other self care essentials in our gift shop.

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    Find ear seed kits, candles, gua sha and other self care essentials in our gift shop.

    BodyOne Massage

    BodyOne Massage

    4.6(19 reviews)
    1.2 miPorter Square

    I made a reservation not realizing they would charge me right away even if it was made for weeks…read moreahead. They charged me in full, which is an absurd business practice. I understand a deposit but full amount?! I called once I saw the charge and asked them to cancel the appointment within two hours of making it, same day. Then they kept $7 for credit card fees. Stating it clearly states that online. I never saw it any of this when checking out. What a rip off. In times like these taking people's hard earned money is unethical. Will be letting everyone know this place values profit over customer service.

    Very poor business practices. I received a same day cancellation notice due to my massage therapist…read more(Luz) recovering from minor surgery. Although cancellation due to illness is understandable, I feel that recovery after a planned surgery requires a little bit of planning. As customers, we are being asked to confirm our appointments 24 hours in advance. I don't think it is fair to give oneself until the morning of to decide whether or not to see clients that day. A 24 hour cancellation notice would have allowed to make alternate plans somewhere else. In addition, I received a text message stating I would be contacted if other spots opened that same day or the following day. Needless to say that no one ever bothered to follow up.

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    BodyOne Massage
    BodyOne Massage - Entrance at 1776 Massachusetts Ave - cross street: Lancaster

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    Entrance at 1776 Massachusetts Ave - cross street: Lancaster

    Cloud9 Massage & Wellness - spas - Updated May 2026

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