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    Cloud Security Systems

    4.1 (20 reviews)
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    Services - Cloud Security Systems

    Security monitoring services

    Security system installation

    Security system repair

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    7 years ago

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    23 days ago

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    8 years ago

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    8 years ago

    Been a Cloud Security customer for over 24 years. Best installation, best customer service. 5Star!

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    Ask the Community - Cloud Security Systems

    Review Highlights - Cloud Security Systems

    Dustin, an installer, answered several questions over the phone regarding coordinating with replacing multiple windows.

    Mentioned in 4 reviews

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    Home Alarm - Authorized ADT Dealer - Carbon monoxide alarm that was installed 5 years ago by ADT technician.

    Home Alarm - Authorized ADT Dealer

    (94 reviews)

    Serra Mesa

    If I could give ADT zero stars, I would. I've been a loyal customer for over 12 years, but their…read morerecent service has been an absolute disaster and a complete betrayal of my trust. As a senior citizen, I rely on my home security system for peace of mind--but for months, my ADT system has been non-functional. I made dozens of phone calls, each taking up to an hour just to get past the maze of hold music and transfers. After finally reaching someone who could help, I was told I needed a brand-new system and a new contract. So I agreed, trusting that this would finally resolve the issue. Wrong. A technician came to my home and spent over 6 hours trying to install the system--only to tell me it wouldn't work without new motion sensors, which I had to pay for out of pocket. I was also misled into thinking the new system would work with my existing cameras. It doesn't. The best part? After all that time, effort, and money--the new system doesn't even work. It constantly malfunctions, giving false alerts and telling me doors are open when they're not. Total failure. This is a company that profits off fear, offers misleading sales pitches, fails to deliver basic service, and then has the audacity to lock you into a contract. Their "customer service" is a joke--disorganized, evasive, and completely indifferent to your time and safety. Do yourself a favor--don't walk, RUN from ADT.

    Don't make the mistake getting involved with adt. They are borderline a fraud company that will…read moreresort to despicable tactics. I never signed up wirh adt nor was told I had a free year of their service. Google nest discontinued their alarm and sent an adt alarm as compensation. But I looked up the price and wasn't gonna pay that much since I'm still paying nest for their cameras. Now they won't leave me alone over 1 year later and I've called 3 times to explain their error and each time they asure me its gonna be taken care of only to get harassed by their bill collector daily they just lie

    Wired SD - 180 Degree Camera 4K

    Wired SD

    (106 reviews)

    Grantville

    Wired SD provided an extremely efficient and professional service. We needed a Samsung Frame…read moremounted and they provided a competitive quote with clarity on what's included. Relative to other providers their communication was on point and did not need undue back and forth conversations or asks for me to call them etc. Scheduling was automated and the process was a breeze. Day of installation there were delays on their previous appointment and they called ahead and worked with me to reschedule. The installation was done perfectly. Kudos to Pablo and team.

    I waited two days for a response. They only wanted to provide a quote based on the picture I…read moreprovided and were unwilling to visit the site for an estimate. For a tile project, shouldn't there be an onsite evaluation to assess the work required? Moreover, if you had visited my location, I could have discussed two additional tasks that would significantly increase the scope and cost of the project to your advantage. In response to the owner, I did provide descriptions for additional projects in the original request. I was concerned about potential damage to the tiles that could require significant repairs. I have expressly said that I was willing to pay a premium for proper handling of the situation. When I mentioned those concerns, other providers did express a lot more caution about the tile situation and they came out to make sure it could be done. I understand that there's an opportunity cost to come out in person but I expected a premium service provider to be able to do so. That's simply not materialized.

    Cloud Security Systems - securitysystems - Updated May 2026

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