First time needing autobody work after an accident. My insurance app suggested some companies they…read morework with and I just happened to pick Caliber Collision Ham Lake due to its proximity to my home. The Ham Lake location was a little backed up due to staff shortages. I okay'd having my car "shipped" to a secondary location for the actual repairs. It ended up in Sauk Rapids. My main contact person was Justin and he was wonderful with customer service communication. I received updates 2-3 times a week for 3 weeks. I also received text messages to follow along with repair updates. Somehow it worked out that they finished early and were able to "ship" my car back to Ham Lake a day earlier than what was quoted on the text updates. Getting my first look at my car after repairs were done, it looked so pretty! Can't even tell anything was broken in the first place. Thank you for all your help!

From the owner: Caliber Collision is your trusted choice for auto body repair in Sauk Rapids, MN. Recognized as an…read moreI-CAR Gold Class facility and one of Forbes' Best Large Employers, our certified technicians use state-of-the-art equipment to restore your vehicle quickly and safely. Conveniently located at 1220 11th St N, Sauk Rapids, MN 56379 off Benton Drive N near US-10/MN-15--just minutes from Lions Park and Mississippi Riverfront--we handle everything from minor dent removal to major collision repair. Backed by a limited lifetime warranty and flexible payment options, we proudly serve St. Cloud, Sartell, Waite Park, St. Joseph, and Foley. Trust Caliber to Restore the Rhythm of Your Life®.

10 STARS for D & B, brenden and his office staff are superb, friendly and very very good at what…read morethey do ,,,TOTALLY ,TOP SHELF,,in every way

Fast work and very professional. Went the extra mile to set up my rental to be ready for me at…read moretheir shop and dropped it off back to them when picking up my car. Color matches perfect would definitely go back

So I had a car accident an got a quote from them on a Tuesday, they said they had to order some…read moreparts an to drop it off Sunday night or Monday morning an they would get started right away Monday mornings it would be ready for pickup Friday. I dropped it off Sunday an I swung by Monday night right before close because I forgot something in the car an they hadn't touched it yet. I tried contacting them on Tuesday, Wednesday an twice on Thursday before anybody returned my calls just to find out that they needed more parts an it won't be ready till Tuesday. I'm fucking pissed. Why even have me drop it off on Sunday when they wouldn't even touch it till Wednesday morning??? Hoping I get it back in --this morning they told me it would be ready by 5. It's now 2 an there telling me they have to post pone yet again till tomorrow this company sucks!

From the owner: Abra is a network of independently owned and locally operated collision repair centers providing…read moreexpert collision repair, paintless dent removal, auto glass repair and replacement, and more services backed by a lifetime national warranty. As part of the Driven Brands Collision Group, one of North America's largest collision repair networks, Abra delivers OEM-certified repairs for all makes and models, including luxury and electric vehicles. Abra works with all major insurance carriers to help simplify the claims process while providing safe, high-quality repairs and exceptional customer care. Founded in 1984, Abra primarily serves communities throughout the Midwest, Central, and Southeast United States.

Took my vehicle in and 1 day after I got it back the front bumper (that they fixed) was coming off…read more They said they'd give me a loaner no charge, as if it was a huge favor ... well, I took my car to miller's for another issue and they said they'd fix it no charge- won't recommend or go back

This was my #1 body shop for me and anybody that asked, not anymore, after finding rust on my…read morerepair a few months after they fixed it i found out my 100% warranty was worthless and worse i was just told NO , this area that they painted was not covered. Between the service and the insurance rep. i got two different stories. the job took longer then promised and NO offer to help or fix the rust when i stopped in for suggestions, I understand the rust coming through on my truck like they all do but to get the cold shoulder and plain out NO felt like poor service. I will not go back. Make sure you know what 100% means and covers! Rick D.

Awesome service! Great price! I just had some exterior blemishes and scratches on my car and wanted…read moreit to feel like new again. Northstar Collision was great on the bid but also did amazing work! My car looks as good as the first day I baught it and drove it off the lot. Also, they finished quickly and I was late to pick it up and they were great to work with. Very nice and professional service. Highly recommend. Thank you Northstar!

Crashing your car is never a fun experience. Fortunately, the team at Northstar Collision Center…read moremade the process of getting our vehicle repaired extremely easy and convenient. Not only did they complete the repairs three days ahead of schedule, they applied some touch up paint (not from the accident, but from previous incidents in parking lots) to our back bumper for free AND washed the outside of our car in addition to cleaning and vacuuming the inside. The staff was super friendly, and made sure to communicate every last detail to us throughout the entire process. Our car looks like new! I whole-heartedly recommend these guys.

They did a fantastic job on my Equinox, after hail damage. It was so easy to deal with them, they…read moretook care of everything!! I didn't have to pay the deductible, which was super!! Friendly and efficient.

This location is ran by a man named Adam. Adam refuses to give out estimates, his total almost…read morealways ends up being what insurance will pay. He does not give out documentation or receipts and gets put off when you ask for it. They scratched and caused paint to chip, but blamed it on me and indicated that my car was dirty so I couldn't possibly be taking care of it. I have an equinox my parents have a spark, but it costed them more to have theirs repaired even though their damage was not as extensive as mine. Adam refused to tell my dad the cost and wouldn't actually let my dad pay to get their car back because he was "waiting on insurance". The insurance issued the check to my dad and Adam will not accept a check and told my dad he only accepts cash or the insurance check. He will not even accept a cashier's check. They tell you that it only takes four days, but it always takes longer. Mine took nine. My parents still do not have their back even though it was done three days ago, because Adam refuses to release it without the insurance payment. This establishment (Not to be confused with the others as they are separate entities and not associated with each other) has horrible customer service and poor business etiquette. Adam wouldn't even tell the insurance adjuster how much the estimate was, he told them to send as much as they could. If there are other options for you, go there. Do not be pulled in by the "we pay your deductible" that is only technically true.

Excellent service, great staff. My truck was finished a day earlier than expected. I'd recommend…read morethese guys to everyone I know.

Sorry if this review shows up twice, but I am not sure if I submitted it! We just want to let…read morepeople know that CMS fixed our truck after getting caught in a very BAD hail storm in Iowa! Our truck was a big mess, and they did an outstanding job at making it look NEW again. We would recommend you to check them out if you are looking for body repairs on your vehicles. Thank you so much CMS for your great work!