Can't believe the service I received at CMS autobody, or I should say did not received. Walked into the shop during my lunch break, there was one person at the counter on the phone having a non-business type conversation, general chit chat. He never bothered to even acknowledge us or tell the person on other line he had a customer. Finally someone else came from the back and asked if we had been helped. I explained to him my driver side wiper blade was not working, thought it just needed to be adjusted. The weather was horrible, lots of snow. He told me they were too busy and would have to come back another day. (Guy on phone sure didn't look busy). I told him there was no way I could drive in this weather home to St Cloud. Asked if he could just look at it to see if anything could be done so I could make it home safely. He reluctantly came outside, and said it was stripped and would need a new part ordered, so nothing he could do for me today. I called Lenny's auto repair in St Cloud, explained the situation and asked if they could order the part. They come me as soon as I got to town to stop in and they would try to do a temporary fix so it would be safe until the part came in. With no other option, I had to drive in the bad weather from St Joe to St Cloud in the snow with no windshield wiper. It was very scary as I could hardly see, but did make it. Once it got to Lenny's the owner came right out and took my car in. I grabbed a magazine to read, but before I could even open it he was already back and said it was done. Said it was not stripped and only needed to be tightened. NO CHARGE. He spent less time fixing it the CMS took to tell me they couldn't do anything. It just shows the difference in a business that cares about their customers. I could have had an accident and killed someone's child, maybe even child of a CMS employee just because nobody there could take 2 minutes to try to help. I will never use this company again. read more