My dad took care of business easily over the phone to hook me up with a new set of 4 tires for a…read morevery affordable price, he has done business with before and has good things to say about them. I will return to review the Rocky Mountain AT tires and installation after my 10am appointment tomorrow. Perfect job, i was back on the road at 10:26am these guys are fast as sueco

The customer service and positive attitudes here is off the chart. They really take care of…read morecustomers. We had a bad tire issue and they were booked solid but they took care of us. Also learned they own Tire Rack and will mount tires bought from TR at a discount.

I had a timing chain go out on my Ford 150. Brought it into their Sartell location and they fixed…read moreit. Took them 3 days to do because they had to keep ordering parts. Once it was finally complete, it broke before I even got home. They had to fix it again. After that, I immediately had an oil leak and had to have that fixed. Next visit, they said I had another oil leak but I had already paid over $5000 to them for the other repairs and could not afford it at that time. I then started to have a large pool of oil on my garage floor so I had to borrow money to get the second oil leak fixed. When I bought it in, they said they couldn't find a leak and argued with me because I was somehow stupid for thinking a large pool of oil on my garage floor would be from a leak and they had already told me on a previous visit there in fact was a leak. Brought it back a week later and then they said there in fact was a leak. More money for those visits. I spent over $3000 to have oil leaks fixed which I am pretty sure were related to their terrible work on the timing chain. I no longer go there after years of service. Better off going to a dealer since they charge the same amount. When I spoke to the manager, he did not care. Just writes to me "Have a good day."

GO somewhere else…read more Vehicle would not start, had it towed to Granite city tire and auto, Sartell Minnesota. I was told it was a fuel pump... Was quoted over $800 for repairs??? Called FRIEDRICH's AUTO, Rice MN and was quoted nearly $200 CHEAPER... when I asked Granite City Tire and Auto if they could reduce the price a little just to make it comparable... They said, "NO".... it's amazing that Granite City tire and auto is NOT willing to take even $50 off a bill in order To be competitive in the area... Can tell you that they have lost a customer for LIFE! And I will NEVER refer anyone to this establishment again. Lesson learned, shop around, and be careful of reviews placed by their own employees to make them seem better than they actually are. Overpriced! You've been warned!!!

Four days before my friend's appointment we came in for a starter estimate. Joe at the front desk…read moretold us there would not be a charge for an inspection. The printed estimate listed a few items like brake pads but no inspection fee. When my friend's car was towed in she asked them to check the starter, brake pads, and a couple smaller items. Later she got a call saying it was not the starter but the battery. She agreed to replace the battery parts and labor only. She was never asked to approve any inspection fees. When we came to pick up the car there were two inspection charges added, one for $9.99 and one for about $40. My friend reminded Joe he had said there would be no charge. I confirmed I had heard him say this. Instead of simply addressing it, Joe said things like "you guys are looking for free stuff," cut my friend off several times by putting his hand in the air, and even took a phone call while speaking with us. He removed the charges only after we pressed him. When we came back later because my friend had dropped her chapstick, Joe looked at us and said to another employee, "They're probably here to say something's wrong," while staring. We had not even spoken yet. We are two Black women in St. Cloud and the way we were treated was mean, dismissive, and unprofessional. This is not about wanting something for free. It is about being charged only for what was agreed to and being treated with basic respect. I hope management addresses this so no one else has to experience it.

we did not know what was wrong with our vehicle only that it sounded really bad. we had it towed…read moreto Tires Plus. We knew that car was older and that we did not want to put a lot of money into it to fix it. We received a call and they told us that the cost would be around $1,100 so we decided to go ahead and fix it. We went to pick it up and they did not fix the issue!!! instead they told us it would need to be fixed by the dealership but charged us $900 for what ever they did. WE DID NOT WANT TO PUT MONEY INTO THIS VEHICLE!! now we are down $900 and have to go to a dealership to put money into whatever they will do. YOU SHOULD HAVE TOLD US YOU CAN'T FIX THE WHOLE THING! we wouldn't have worked on the car at all! Tires Plus CANNOT be trusted!

Awesome, fast service. Really nice employees. Would definitely stop here again on my way up northread more

I just moved here in '22 and I needed an oil change so for me, it was just going to be a random…read morechoice. I wanted to remain in my car and I didn't want to wait more than 30/40 minutes. I downloaded a $25 off coupon and headed over this morning. I waited approx 15 minutes to get in and I was in the bay bout 15 minutes. My service person was exceptionally nice, polite and informative. No heavy upselling and he listened to my needs. I was very happy with the final price and the service. I will definitely return! Thanks for such a great first time!

Got a quote and when I received the final bill it was much more. Asked and they said it was for…read moremounting and other items. They never said anything about the mounting and others. The final product is good but was not happy with the switch of pricing and service.

This is the worst tire place I've ever worked with. The first tire blew 3 weeks and 1 day after I…read more purchased them on 94 at 70 miles per hour with no warning. Tiremaxx said that reducing from freeway speeds down to the side of the road and stopping immediately wasn't enough to protect my warranty. When I  asked what was I supposed to do apparently I was supposed to slam on my brakes and stop in the middle of 94 the second it blew. I had the tire changed professionally and the guy said the side wall blew out. I brought it to them right away to fix it or replace it and Tiremaxx fed me more lines of crap about my warranty being voided. They said repeatedly that something had punctured the tire that wasn't there anymore and heavily implied that I had removed it. I did nothing of the sort. The sidewall had completely severred from the rim. Before I even got home from paying for the 5th tire the sensor light was back on. Then Tiremaxx claimed that it was because the car needed to reset the tire sensors when a tire was changed. So I went back and let them reset the sensor. TURNS OUT THEY WERE JUST TRYING TO COVER ANOTHER PROBLEM. By morning the sensor was back. I called a different mechanic and they said the tires were probably installed incorrectly and now that its getting cold they are separating from the rim. He thought I'd need ALL NEW TIRES because left uncorrected they will continue to blow out. I don't know when the next one's going to blow but I need them to fix it and they haven't called me back.  I can't believe that it's this difficult for a tire store to install tires correctly. While I was sitting in there waiting for my new tire yesterday, they said the exact same thing to the customer behind me about their warranty. Do not shop here if you want to be able to drive safely.

Scott and his wife just recently purchased this building on Roosevelt. Scott had been working at a…read moreshop over by the St. Cloud public library. He has been our mechanic for about 8 years now and we have always been extremely pleased with his work. He has several years of experience and he knows what he's talking about! If he gives you his professional opinion on something LISTEN!

From the owner: If you are looking for a local auto mechanic that can provide outstanding customer service, then…read moreyou have found the right place. At Preferred Service and Repair we can do it all from oil changes to tire rotations and all the general car/auto maintenance in between. Come see us today.

My 2014 Honda Odyssey was due for a timing belt/water pump and after checking all the forums and…read morewatching all the YouTube videos I knew I wanted to order my own parts that had been recommended by all those sources. I also ordered a serpentine belt, an oil filter, and a jug of Mobile One. Paul's Auto Service had been recommended to me by a couple different people and I called to see if they would have a problem with me bringing my own parts and fluids, because some shops definitely don't like if you bring your own parts due to the mark up the shops charge for parts, so if you bring your own they don't get that money. Julie at Paul's said it wouldn't be a problem at all if I brought my own parts, so I got a quote and made an appointment. I dropped off the van and the keys a few days later right before they closed so they would have it to work on right away the next morning. They open at 8 AM and five hours later the van was done. When I went to pick her up they gave me all the old parts and Rob pointed out some wear and corrosion on the water pump and the tensioner that made me glad that I had taken care of this sooner rather than later. The price I was charged was a couple hundred dollars less than another shop in town that I had considered, and it was $1000 less than the Honda dealership in town quoted me. For me, getting automobile service work done is like going to the dentist. I dread it, but Greg the owner, (I don't know who Paul is or was, maybe Greg's dad) his wife Julie, and Rob the other mechanic were so nice and friendly and understanding and and it just couldn't have been a better experience. A very reasonable labor charge, a fast and reliable turnaround as promised, honesty, integrity, and such friendly service. I was a first-time customer, but they made me feel like I had been bringing my vehicles there for years. I am so happy to know where I WILL be bringing my vehicle for any and all service needs in the future.

Great service! Reliable and fair price. We have been going here for years and are always pleased…read morewith service.

these guys are scammers... BIG TIME! I knew my car needed a simple repair! I needed my CV axle…read morereplaced then the mechanic owner told me that I needed my lower control arm, my upper control arm, my strut, my brake pads. My rotors, replaced for $1500. I laughed in his face and left. I later took my vehicle to quality lube in cold spring. He told me that my CV axle was bad and he could replace it for 120 bucks. These guys are scammers. The owner is Pakistani and there's three mechanics who don't know any English at all, Al is no longer the owner of this place.

had 4 tires put on and balanced. I then Drove my car up north after work and the whole car was…read moreshaking, felt like a wheel was going to come off. Took it to someone else who looked at it, found out that Al's never balanced the tires correctly and didn't seat a wheel properly on my rim, didn't set the torque wrench to them Either. One tire was low on air. Went back to get a refund or explain but owner brushed me off, said it was my fault. Cutting corners get you know where. Shitty customer service. 0/10 recommend!