Came here to mainly look at the kids and baby section. They weren't busy at all and I was surprised…read morefor how long I was there no one greeted me or asked me if I needed help. Overall, the store is pretty organized. I got a lot of clothes for my niece and nephew. Most were on sale. I checked out and noticed a few of the items that were advertised (they weren't on clearance but had signs) did not scan the appropriate price. I questioned it and the girl changed it without any issues. Store is nice and convenient to avoid the mall but I wish the staff was friendlier.

This gap store is conveniently located for me so I decided to stop in the other day to see if I…read morecould find some new jeans or khakis. Unfortunately, the shopping trip was a bust as I didn't find a pair of pants or jeans that I wanted. However, the employees were helpful and friendly and overall selection was not bad. They had a pretty big selection of sale items including pants/jeans, shirts, sweaters, etc. Also, l did spy a nice jacket on my way out the door, so I may be stopping in again soon to try that on.

Elma and Cheryl in the perfume department really know perfume. They were familiar with the two very…read moreold scents I was seeking. They do not sell those anymore. Both Elma and Cheryl directed me to new scents that are similar. These two women appear to like to work and really know their department. I went to Macys, Dillards, and Neiman Marcus first. Nordstroms has the best workers. I did not do any price comparisons but Cheryl and Elma made my experience so fun, pleasant, and time efficient that I am definitely going back. They were coming up with ways to help me remember the different scents. It is important for a woman to experience the scent on her skin a few hours later.

Love shopping at Nordstrom and love the yummy food in the restaurant upstairs…read more This is the place I love to park by and then shop and have some yummy treats

Sales associates are very friendly, store is always very neat and inviting. Cashiers always keep me…read moreup to date on promotions and savings - great customer service!

I LOVE this store. The staff is always asking if I need help. I always come into the store with a…read morevision in mind of what I want to get and it always is a successful trip! The registers are fast, efficient, and overall the best flow of wait time than other stores I have been to. The dressing rooms are always clean and the overall layout of the store is very well organized. You can definitely tell the store is well managed, mainted, and truly cared for!

Brittany T made this experience Exceptional from the time she stepped in to provide support until…read morewe exited Belk. Belk Leadership -- you all are doing yourselves a true disservice by not elevating Brittany T to an even more visible role in a Leadership- Training - people manager. Her level of Professionalism, Courtesy in the way she engages the customer and speaks and interacts with those she supports is truly Amazing and should be recognized. I had seen her in the store prior (months ago) bc this is our favorite location during the holidays and charity event. I had never interacted with her always witnessed her working hard - in other words doing what she could ask others to do however she does the heavy lifting herself. Brittany T if we were hiring I would steal you and elevate your role as an example of Valuing the Customer and Leading with Excellence- because you do the work even when no one is watching. Bravo - Brittany T. Sincerely, H - A proud Charlotte Native

Was last here in 2017, so it was time to buy some new pants. Men's department, here we were…read more There are no sales people in sight. Fortunately my wife and I had been to Dillard's where customer service was very available and helpful. Not so at Belk's. We learned a bit about trousers, so wife pulled a number of pair for me to try. I grumbled about clothes shopping, but it was contained in the changing room that I occupied. The room was thoroughly trashed. Rubbish spread over the floor and pins stuck everywhere on the walls. Ugh! We did find some pants and when we went to pay for them, there was no one in sight. Must have been with the sales reps who were also not visible. Finally we found a "station", paid and were gone. What has happened to Belk's? They use to be a very nice place to shop with super customer service and help.

I had a few things i needed to return. I had the JCP receipt/invoice. On the invoice it said I can…read morereturn in store or by mail anytime anywhere. I went to customer service to return and one item went through just fine but for some reason they were having trouble processing the other item. What irritated me was she the lady at the desk tried to process it once and pushed my item to the side and said she can't return it. She didn't even give me an explanation. I asked her why and she said she couldn't find the item. I showed her my invoice that showed all the info and she was still having trouble. She made it seem like that was it. I asked if there was a manager she could ask and she finally did. It was annoying because this whole process took 15 minutes! And she kept using different computers back and forth and they didn't have a merchandise credit card for my store credit at the desk. She had to call someone to bring it to her. The manager finally came and fixed the issue but this was such a hassle. Super unorganized. I would have no desire to come back to this store ever.

We were at the mall this weekend and happened to stop by JCPenney to check out mattresses. After…read moregoing to a mattress store last month and going through the annoyances with a salesman hounding and hassling you, I can say shopping at a department store is much nicer! We had a sales staff member come up and ask us if we had any questions or needed any help, but also explained how the layout was - firm beds on one side, medium in the middle, and plush on the other side, with some beds set up where they are split with both types. After that she let us be (much appreciated) and we just played like Goldilocks going from one bed to the next and back and forth to determine with ones we liked. We determined a couple top contenders with our favorite and decided to leave to do some research. Upon coming home to do research, I was shocked to see how over priced JCP was. JCP had the bed we were looking for on sale for $1800 in store, but then had it on even bigger discount at $1100 online. Why not advertise that price in store? Then I saw that a number of stores including Macy's, a mattress store, and Costco, all sold this same exact bed for $500-$700, so all these stores were within a reasonable range of one another except for JCP. Why? I didn't bother to go back or contact JCP online to see about price matching and instead ordered from Costco. JCP might want to start thinking about being in line with other stores and being more reasonable, or they will be on their way out like Sears.

This store has great customer service! The staff is very friendly and accommodating. Its probably…read morepretty bad when the staff recognizes you from behind the Counter, . But I love it! They go out of their way to make sure you have a great shopping experience! They have the Best selection to choose from at this store. I Highly recommend shopping at Lilly Pulitzer SouthPark. You want be disappointment

For spending over $600 in here on one trip I would say the service was not there. I have shopped…read morehere several times. This was not a great experience... I had to have my husband zip everything up , I had to Flag staff down to get different sizes that where not on the floor ( this seems to be a big problem) BUT most of all I am pretty sure the manager was beyond annoyed with helping me!!! I can not help it if they do not have my size out in the store. She acted as thou I was such an inconvenience... sorry for asking for help with sizes, I thought that was part of the job. Next time I will take my business else where... thanks for making my shopping experience awful and felt like I was such an inconvenience. I sure hope you can learn from this.

Definitely not as cheeky/risque or "head shop" as some, this store was tidy (if a little darkly…read morelit) with lots of merchandise stacked up quite high. Tshirts, candles, figurines and more. Lots of the tshirts are for rock and roll bands and I was pleased to see that the sizes go from small to XXL. [Review 9977 overall, 1557 of 2018.]

It's an alright HT location. They used to be my go to back in my high school days. I guess not much…read morehas changed, though it's not my thing to shop here anymore. The store is dark - not sure if it's lighting or because black is their standard backdrop. Staff has always been kinda keep to themselves. I feel like I'm being stared at from afar. Like I don't belong here in my business casual khaki and light blue. Prices are all over the place, but not horrible. Lots of figurines, collectibles, jewelry, clothing and t-shirts galore from multiple fandoms both Western and Japanese. Harry Potter, GoT, Doctor Who, bunched with anime of all kinds. While I don't buy things here anymore, it's always neat to stop by and get a feel for what the new obsessions of the world are.

Always love coming to TJ Maxx. You never know what you're gonna find. They have good quality name…read morebrands at an affordable, cheaper price to fit your budget. Employees here are welcoming and very helpful and patient with my indecisiveness, lol. Christmas items are now 50% off so your getting an even better discount and deal.

Price is a reasonable and I always seem to find something for someone. It's a great place to buy…read moregifts especially! The only thing is they do not carry children's shoes. But other than that, you'll find a wide variety of Pet items, home merge clothes, beauty, bags, etc..