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    Alta

    4.5 (2 reviews)
    Closed 10:00 am - 5:30 pm

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    Kohl's

    Kohl's

    (10 reviews)

    $$

    To Whom It May Concern,…read more I am writing to formally report an issue that occurred on January 23, 2026, at the Kohl's location in Rock Hill, South Carolina. I arrived between five and ten minutes before closing to make a simple return--well within the posted business hours. Despite this, the doors were already locked, and the staff inside clearly saw me at the entrance but chose to walk past as if they didn't see me. What made the situation even more concerning was that three employees were still inside preparing to leave, and a cash register was open because they were still actively cashing out another customer. As a family who shops at Kohl's frequently and spends a significant amount of money across your stores, it was disappointing to be treated this way. We are highly paying customers, and being dismissed at the door--especially while the store was still assisting others--was unacceptable. I had driven 35 minutes to reach this location before closing, and I should have been allowed to complete a simple return. When a customer arrives within the final minutes of business hours and requests assistance, staff should honor that request rather than locking the doors early or ignoring the customer. I hope this matter is addressed promptly, and that employees are reminded of the importance of honoring posted hours and treating all customers with respect up until the actual closing time. Thank you for your attention to this issue. Sincerely, Rachel

    Once again, so many one star reviews written by phantom people who have written only one review…read more When I lived in Northern Va, there was a Kohls very close to my house so I shopped there regularly. When I moved to Fort Mill, I was aware of this location but only stopped in recently due to some marking I saw for their Black Friday sales. I was impressed. They have branded clothing like Tommy Hilfiger, Adidas, Under Armour and Nike. If you're a golfer, you'll be pleased to see their selection of golf clothing at a discount. They also have a brand called Sonoma that offers very good prices and good quality on crew neck sweaters, 1/2 zip jackets and vests. The quality and prices are so good. The other element I like about this place is there are CR Attendants, available. Yes, they are happy to talk to you and help you find a product or answer questions. Thank you Crystal, you represent your store well! Register for their loyalty program before you go and shop. There are multiple discounts and coupons that can be used in store or on-line. They have an efficient Return Desk as well as an Amazon Return option. Their 'deep discount' sales racks are a challenge. Not very organized, many products missing prices and all Jamed into a small rack. I bought a package that had multiple gift wrap boxes, it was $10 bucks. I was very disappointed to see the same product at Walmart for half that price. The line for check-out may be long, but they are very efficient, quick and friendly. The most pleasant surprise when I check out was being selected as the 'random' registered shopper to get their purchase FREE! What!? Yes, they do it once and day, I only wished I had picked out more stuff!

    Alta - accessories - Updated May 2026

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