I was just one week away from my white coat ceremony for dental school and completely swamped, so I…read morekept putting off getting my pants hemmed. I finally called around, and this was the only place open late and nearby--and I'm so glad I did. From the moment I walked in, the experience was amazing. Raymond went above and beyond to make sure everything was perfect. He even had me try on shoes to ensure the length was exactly right, which I really appreciated. I originally asked if they could be ready by Friday (my ceremony was Saturday), but when I called to see if Thursday was possible, he made it happen without hesitation. The pants turned out perfectly hemmed--exactly what I needed for such an important day. The attention to detail, professionalism, and quality of work here are top-notch. I'm incredibly grateful and will definitely be coming back in the future. Highly recommend to anyone looking for expert tailoring and great service!

I had a great experience with this tailor shop. The quality of their work is excellent, and you can…read morereally tell they take pride in what they do. I brought in a women's skirt that needed a zipper fix at the last minute, and they were able to take care of it quickly without compromising on quality. The service was not only fast but also very friendly and professional. It's such a relief to find a place that's both reliable and efficient. I'll definitely be coming back for any future alterations!

From the outside looking in, this boutique is great. Very cute clothes and accessories! My lower…read morereview is due to their online presence/social media. Their website is very limited and has almost none of the selection that they have in store. Their social media is very confusing. I will walk by sometimes with my dog and see some cute outfits on display, so I'll go on their social media to take another peak. Their social media looks like someone forgot to log out of their personal account and are posting on the boutique's account by mistake. It doesn't reflect the cute outfits that they have in store-- definitely feels like a missed opportunity. So I recommend going into their store, but their online presence is very misleading.

I was searching web looking for clothes for my teenage grand daughter, i fell across heart and sole…read morein Boston's north end. the site was easy to read and especially easy to order from. I purchased the cutest outfits for my special girl and they were delivered the next day. i would recommend this site to everyone. It was a pleasure doing business with this store and after the virus lockdown is over I will definitely go there to purchase more beautiful clothes. thank you heart and sole Boston see you soon....

The cutest store in Boston! They had cookbooks, hosting gifts, clothing, perfume, plates, decor,…read moreetc. Truly something for everyone! A great place if you're looking for a gift. They have dressing rooms in the back too. The employee was friendly and welcoming but gave us our space to just look around. I ended up buying a plate which had cute lobsters on it. I recommend adding Shake the Tree to your Boston itinerary!

Warning - never again - spoke to rudely as unwanted customer (potential thief). Rating was for old…read moretimes sake, was my local goto shop for 8 yrs for gifts for staff, trainees, donations . . . something changed - sad - hope for better for future customers

Michelle saved the day for us! My husband was measured for a tux in CO and we were picking it up in…read moreBoston for a wedding in the city that evening. The guy who measured him in Colorado had no idea what he was doing so he when he tried it on in Boston it was totally wrong. Wedding at 5:30 and we picked it up at 1. Michelle at the store found a tux jacket and shirt that actually fit. She literally saved the day. She was so professional, helpful and hustled for us. Cheers to her as you never see this level of service anymore in retail (or anywhere!) So grateful for her!!!

I had an extremely positive experience with Jos. A Bank in Boston. On our way up from New Jersey…read morefor a wedding, we hit a ton of traffic and it caused us to be cutting it tight for timing. I had forgotten my tuxedo studs, and in a pinch, I quickly ran to Jos A. Bank and they helped me quicker than any store I've ever been into. Incredible customer service!! Thank you team.

Moda is North End Yoga's little store downstairs. They carry clothing for both men and women (I…read moresaw Lululemon and Hyde stuff), as well as mats, bags, straps, blocks, soap, incense and other accessories. There's a little courtyard out one window that just adds to the atmosphere. It's not a large space, but they fill it smartly with a nice variety. And the best part is that Boston yoga instructors get 15% off and those with monthly memberships to the studio get 10% off.

Before I get into this, I want to say that in the end, everyone looked fine, and no one really…read morenoticed any issues (since then, we have in photos) That said, I was looking for quality tuxedos for my wedding--for myself and my groomsmen--and I didn't want to go the mail-order box route. After searching around the city, my fiancée and I came across Cuffs & Collars. We had a brief meeting with one of the two brothers who run the shop, and afterward, we decided to go with them. The plan was simple: I'd collect the measurements from my groomsmen, who were scattered around the country, and the shop would handle the sizing, claiming the tuxedos were "custom from Italy." While technically rentals, I was told the tuxes were new, could be tailored to fit each guy, and Italian-made--exactly what they advertise. This is where things started to go downhill. Communication was difficult from the start, and out of everything involved in planning the wedding, the tuxedos turned out to be the most stressful part. I paid for half of them upfront. When I went to pick them up a while later, the jackets were correct--but the pants were completely wrong. They looked like basic suit pants, not the formal tuxedo style we had discussed. I immediately asked for them to be swapped out, as the wedding was getting close and I needed to ship everything to the groomsmen so they could tailor them as needed. Eventually, I received the "new" pants--only to realize they were the same pants with the strip of satin added. Worse, they were absurdly long--clearly designed for someone who is in the NBA. This required significant alterations. A few of the tuxedos were completely mismatched. Instead of using the measurements I provided, the shop had simply matched jacket sizes to corresponding pants sizes--ignoring the fact that everyone's build is different. When we asked for replacements due to these errors, we were charged full price again, despite the fact that the mistakes were theirs. It was during one of these exchanges that I discovered the tuxedos weren't made in Italy at all--they were made in China. I felt misled. I was sold on high-quality, Italian-made tuxedos, and that's not what we received. Ultimately, we made it work. The tailor we used did an ok job with what he had, and my wife said I looked great. But if you're considering using this shop, I'd strongly recommend double-checking exactly what you're getting--especially if you're being promised something "custom" or "Italian."

Very tiny store, but a massive selection of ties. Super helpful with selecting the best tie based…read moreon what you need. Will absolutely return for more ties as needed.

The store itself has a great vibe with beautiful well-made Men's clothing and accessories. It's on…read morethe pricier side but that's to be expected for the Seaport Location. The staff on the other hand was a little painful. I was interested in purchasing a hat for my husband and asked if they had a new one outback (instead of the display) the cashier replied "we don't have any new ones, but I can get you one from outback" um ok, isn't that the same thing?? Then when I went to pay cash, she told me it had to be exact or else she couldn't take it. You don't take cash during the holiday season?? she didn't apologize or offer a potential solution (like try to find two fives from the staff, you know think outside of the box) I just left.

Just left the store and couldn't be more happier with not just my purchased items but just as…read moreimportant great service from Karla with a "K". Been a long time user of this brand and had to order online before they opened their store in Boston. I work in the hospitality industry and it's always refreshing to receive service in a professional way. Adam has been their since the beginning and the Filson team is always on point with their concern for the clients. I encourage everyone to check them out.

This Macy's was interesting. They had a lot of summer clothing despite it being October. That…read moresurprised me. They did have a lot of boots to choose from. I tried on a couple pair of boots but nothing really jived for me. I did end up purchasing a Calvin Klein blouse. The store is spaced out nicely. I think there were three levels. A nice lady helped me in the shoes department. She took the time to answer questions even though she had lots of customers around her. That was the opposite of the clothing department where it took quite a while to find someone to ring me up even though there were no customers. This is probably the nicest department store in Downtown Boston. They also have a Starbucks on the first floor.

Hello my name is Abhi I want to file serious complaint about your Macy store the lady staff who was…read moreworst and very very very RUDE. Her name is Shamenaa at Macy she was super rude at Washington street Boston Macy at ladies hand bags department. She was racist and plus she gave me wrong information.. Shamenaa at ladies hand bags department she had BAD BAD attitude problem and even she told me lies about applying Macy's credit card it will be soft run and it won't be hard inquiries in my credit report which I checked it she was completely WRONG. I checked my credit report it went to hard inquiries. Even she was so so rude she didn't said no thank you no hello and no smile on her face: my god I had worst and horrible customer service by this very bad attitude rude staff name Shamenaa. My god I was very disappointed by her service & she gave me fake information about no hard credit run it will be.. I Won't recommend and won't come back to this Macy store at Boston bcoz this lady staff name Shamenaa didn't had no good manners..

Great selection of clothes, shoes, jewelry and more! It's on the second floor and there's an…read moreescalator to go up. Much larger than your typical Nordstrom rack.

I have no idea how they expect to sell sunglasses when they are all locked up and it takes at least…read more30 minutes to get helped. I went in wanting to buy some designer glasses and another customer was already running around the store trying to get someone to open the cases to try on some glasses. Once she found help for us, I asked if I could try a couple on too. I was told by the sales associate that only one person at a time can be helped. Fine. I waited for another 10 minutes for the other client to choose which glasses she would buy. The sales associate then told me she had to go help them at the register and needed to find the cases for the glasses too. Another 15 minutes went by. At that point I just left. They're clearly not interested in making a sale. Such a shame because before this lock up situation, I used to buy all my glasses from this location. Looks like I'll need to find another store.