I love using Closetbox for storing my furniture! They made it super simple and easy for me and I didn't have to lift a single finger. I worked exclusively with Christine who was very friendly and helpful throughout the whole process. She was able to fit me in their busy schedule and I am very grateful for that. I first came across Closetbox when Christine stepped into my office informing our staff about the services they offer for students and from that day I referred this company to all of my residents. Closetbox offers FREE pickup and delivery services to all clients! You're able to track your furniture as well. I've also done my share of research in regards to monthly storage pricing and UHaul services and NOTHING compares to Closetbox. I would highly recommend Closetbox to anyone who is stressing about their storage and moving process. read more

This company doesn't even deserve one star, should have a zero. After admitting that they had lost my items, they continued to charge my credit card and refused to give me my money back. I had paid for storage for more than two years and got no reimbursement. They are thieves. read more

Don't trust them, they'll take your money and not pick up your items. The customer service SUCKS. This company sends out VERY suspecting men to pick up items from college students . They even asked to get into my daughter's dorm without her being there yet. GO elsewhere before it's too late! This business is horrible!!! read more

I was under a deadline to move very quickly. Due to the affordable housing shortage here in the Puget Sound area, I wasn't able to find anything in the months I'd been looking. I needed some place to put my stuff, and fast. I saw reviews on another website for Closet Box and they were all positive. I called, had all my questions answered and scheduled a pickup for the following week. I have a lot of stuff​ and was on the 2nd floor. The two movers who came were​ really professional and courteous. I was under a lot of stress. They were calm as we continued to pack around them and completed the job quickly. There did need to be an adjustment made to my monthly payment since I had a lot more stuff than I thought. That was taken care of professionally, too. The same crew manager that moved me out moved me into my new place, with more help this time. Again, everyone was very professional and helpful and everything went smoothly. I would definitely recommend this service, especially if you need to store your things for a while. Definitely worth knowing your things are secure! read more

This service is amazing. The movers called before they arrived to ensure they had everything they needed and were nice and helpful with all the things needed to move. I was 6 months pregnant at the time so I wasn't able to help with much of anything. I showed them what needed to be moved, and it was done.. even with three flights of stairs! Closetbox is super easy to contact and every person I have talked to have been very helpful. They made moving so much less stressful. I recommend Closetbox to anyone who needs help placing things in storage or just don't have the time. I will definitely use this service agan, especially being a military family. With the low prices, it was so nice to have the movers included for free to move my items into storage. It made my life so much easier. read more

I initially hired another company and when they came to pick up my stuff for storage, I didn't like them at all. I paid the $100 cancellation fee and called Closetbox. What a difference! These guys were eager to work and do what I asked. The moving company they used as Eco Movers for whom I also wrote a stellar review. I highly recommend this company. They are very easy to work with and I would gladly hire them again. read more

I'm a fan of the process - call for pickup and deliver to a storage unit. The movers they contracted to pick up my things were efficient, friendly, and careful. They laid protective covering on my new carpet. I like the inventory list as well. The downside is that it takes awhile to get information at times, especially during summer months. I'll update this review after I receive my items back in coming months. read more

Love this company and their entire concept: they pick up your stuff and store it! And their price is very reasonable. The day of pick-up went smoothly and efficiently and the movers took excellent care of my stuff. Really, no complaints. (This was in Seattle, btw.) When it comes to customer service, Closetbox is the tops! They seem to hire great people and then train them properly. Every contact with them has been aces! I did have an issue with their technology, but they did resolve it. And the customer rep helping me with the issue (Lola) kept me in the loop along the way and got it done! Give her a raise! read more

I'm updating my review now that I've had my stuff in storage for many months and have gotten it moved out, I still give it four stars and would use it again. My stuff, including mattress, was free of mildew after a whole PNW winter, therefore they must actually heat the storage facility. Scheduling the move to my new place was a tad rocky because it all had to be done over the phone, their website is improving but isn't perfect yet. The movers were nice and attentive, but somewhere along the line whether it was the move-out, move-in to storage, move-out of storage, or move-in to the new apartment, two pieces of furniture got damaged. The damage was pretty understandable, next time I'm going to cover my surfaces a little better before the move. read more

Just 6 months after moving in, we had to move a bunch of stuff out of our house for 2-3 months during a remodel. There were lots of movers out there, and lots of storage facilities, but coordinating the two and paying separately for each would have cost double what Closetbox charges. I signed up on their website, typed in an inventory of my stuff, got an instant quote, and scheduled the pickup. A very friendly person from Closetbox called me to confirm and answer any questions I had as well as help enter my inventory (she did this a lot quicker than I was able to do it myself). They sent professional movers (they subcontracted Atlas) to pick up our stuff. The movers were just ok -- they were a bit unprofessional (shouting and cursing in the street for hours while doing it), they did a small amount of damage to our wood floor and bedroom door frame, but they're taking care of the damage repair and honestly, with that much stuff moving around there's bound to be a hiccups along the way. I appreciated that the movers were loading my stuff directly into a wooden crate that would eventually get vaulted in the storage facility in Kent -- that way they weren't moving my stuff around again outside of my supervision, they're just loading and unloading the crate as a whole. I haven't received my stuff back yet as we're still remodeling, but so far so good and I'm optimistic we'll have a similar experience when we get it all back. One other thing - their website says 2 month minimum for storage, and 1-month's charge to deliver your stuff back to you. In actuality, I learned from the rep that the 2 month minimum only covers the pickup, and in addition to the 1-month re-delivery charge, the minimum becomes 3 months unless you go pick up your stuff yourself within 2 months. This didn't match what was advertised on their website and that really rubbed me the wrong way when I learned about it a 2 days before scheduled pickup, but I chalk it up to them being new and having some bugs in their communications still. Overall, I love the Closetbox concept and I think their pricing and service hit a nice balance for a very useful service. read more

I has such high hopes for these guys. Great over the phone, but actual execution left a lot to be desired. The folks that moved me out of my apartment were new, and didn't follow process. The didn't do the inventory and then didn't send it to me when they left. I was then charged more after they received all of my items. When my boxes were delivered, there were dings on wrapped items, boxes crushed, plastic containers cracked. And they lost all of my hardware for my bed, and then never followed up after a couple of calls. I had to go out and find it myself, and then assemble it myself. Wouldn't recommend to anyone. read more

I needed to make a quick storage decision and the folks at Closetbox made it easy to not only store the stuff I can't keep with me, but they only charged me on actual usage of space (unlike most places). read more

Beware --- DO NOT USE THIS COMPANY! We used them this past fall while we had to move out and they lost one of our main boxes with irreplaceable items and claimed they could not find the box after the fact. In addition, they heavily damaged two of our most prized pieces of furniture as well as scraping walls and denting ceilings during delivery with employees that were contracted and appeared to not care. They have no integrity as a service and plead ignorance like the irresponsible company they are- if you do not use their insurance they will not make it right with you and leave you hanging with damaged goods and lost items as they have with us. We talked and emailed with representatives of this company for over a month and they simply mailed us a $200 check (what they justified as $0.60 a lb worth of items lost and damage) after thousands of dollars damage to furniture and lost items. If the ownership and company representatives had any moral responsibility and class they would do the right thing, but they do not and that in a nutshell is the company you would be contracting with to move and safeguard your furniture and valuables. read more

Not so great for short-term storage. I had to vacate my rental due to the landlord putting it on the market. I could not find an affordable apartment by the end of the month so, I used Closetbox to store my belongings. I temporarily moved to a friend's basement and within a week found a permanent place to live. I had my belongings delivered to the new place a total 25 days after they were picked up by Closetbox (3rd party moving co.). Was charged for 4 months of storage fees! Minimum charge of 2 month's plus equivalent of 2 month's for having belongings returned in less than 75 days ( only 1 month's equivalent, if belongings are stored more than 75 days). Be sure to read the Faqs page on their website. That's where I was directed when I called to question the additional charge on my credit card. PRO: Pick up and delivery of belongings. PRO: Affordable and convenient for longer term storage. PRO: Once onsite, both Pick-up and Delivery moving teams were pleasant and professional to work with. CON: Pricey for short-term storage (less than 75 days). CON: At the mercy of independent moving company's that do the work re: timely arrival, communication, and handling of boxes. Had a couple boxes returned opened (could have been my fault for buying cheap packing tape) and a box clearly banged and bashed although marked "Fragile" & "Glass contents" (none of the contents damaged though). DECISION: I'd use again for longer term storage of mainly furniture rather than boxed belongings. read more