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    Closet Factory

    4.0 (4 reviews)
    Closed • 8:00 am - 5:00 pm
    Updated 1 month ago

    Services - Closet Factory

    Home interior design

    Home organization

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    1 year ago

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    2 years ago

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    4 years ago

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    3 years ago

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    Innovations Touch - Kitchen Remodeling

    Innovations Touch

    (55 reviews)

    North Dallas

    I've been remodeling my homes since forever. Usually we do our own work. My daughter has a condo…read moreand needed work done - she contacted a big box store (whole other story - it was a horrible delaying experience). I found Allan and called him. He set up an appt. within days, arrived on time, listened to my project. Tuesday reviewed project (it's a small job but to us it's major undertaking). I figured it would take weeks (big box said). NO. It was done in less than a week - and when we found an issue - he had it fixed before I was finished telling him about it. The installation of counters (in a world of uneven things) - I don't know where to begin - care was taken to demo, and install new counters and you cannot tell there was work done. I'm so impressed with Allan and his company - on time (ahead of schedule), on budget, flexible to what can afford, professional, dealt with difficulties. You can definitely count on Allan to get things done - top notch. He effectively worked around imperfections and produced perfection. Can't thank or recommend him enough. One of the best contractors I've ever worked with. Thank you so much.

    Alan who owns this business was extremely rude, cussed me out when I called multiple times to see…read moreif he's coming to finish the job insurance paid for after we had a water heater leak. He then after being paid never came back to finish the job, and I had to hire someone else to finish his work.

    Epic Wood Work - Kitchen remodel

    Epic Wood Work

    (25 reviews)

    We highly recommend Epic Woodwork for any remodel needs you have. We worked with them on a major…read moreremodel of our home and we had a specific vision of what we wanted. They more than delivered on that vision. They were detail focused, the quality of their work was exceptional and there were no hidden budget surprises. They are great at communicating throughout the project and the final result is spectacular! We had a bad experience with a contractor at our last house and we have heard so many horror stories about people having to fire their contractors and contractors taking the $$ and not showing up Epic Woodwork sets the standard for how contractors should be. They were amazing throughout the entire process.

    I was referred to Pepe and his team (David, Luis, Mark, Cesar) by my neighbor who had scheduled to…read moredo reno work for her house. I was in the market for a contactor and actually narrowed down who I was going to use however I saw the pictures online of Pepe's work and immediately had to reach out prior to him even starting on my neighbors house (his work is THAT good!!) I sent an inquiry and Pepe came out and evaluated our master bathroom and I knew immediately he was the one to do the job. Pepe has such a creative mind and will go above and beyond to make sure he provides you quality work without breaking the bank. This was my first reno so I was anxious and nervous but I knew I was in good hands. I was having a hard time narrowing down tile for our shower and Pepe helped me see the bathroom I envisioned by taking me and my husband to a showroom and seeing different tiles he had in mind for our bathroom. I was SOLD! Throughout the entire process Pepe was very responsive via text message, FaceTime and phone calls. I truly believe I have not only gained a contractor whom I want my entire house to be reno-ed by, but also a friend. Pepe takes pride in his work and will make sure to deliver results that his customers are happy with. I cannot recommend Pepe enough and the quality of his work in his pictures does not do enough justice. Thank you Pepe and team for going above and beyond and giving us the dream bathroom beyond our imagination!

    Tex-Tile Construction

    Tex-Tile Construction

    (3 reviews)

    Far North

    Serge is an amazing contractor! Great customer service! Remodeled my bathroom better than I…read moreexpected, goes above and beyond for his customers!

    I contacted quite a few general contractors for my kitchen remodel and found this company. Serge is…read morevery responsive and gave me a detailed price quote but allowed me to customize the quote to meet my budget. He also found a cabinet manufacturer that would give me the look I wanted but within my budget. He allowed me to set up some payments based on completion milestones instead of paying everything up front and he also offers credit! The kitchen is looking amazing and I was very happy and surprised at the level of customization that took mid grade manufactured cabinets to highly custom cabinets once he finished with them. My only advice is to make sure you don't skip the sit down with your GC to discuss your lay out and sign off on it so that you don't have any misunderstandings. I was very busy and missed our scheduled meeting and ended up with a wrong cabinet ordered. Luckily, it was easily switched out for the correct one. Serge also did some extra work for me that I wasn't expecting in order to make up for the brief delay, which was a nice surprise. Serge has a great person doing his carpentry work for both rough in and finish, and he took the waviest of walls and scribed the trim and crown molding so that it looks virtually perfect. I hope to use Tex-Tile Construction again in the near future and was happy to know that he has very reasonably priced subs in several other key areas. Bottom line is that Serge tries very hard to please his customers, is accommodating and he even does some of the work himself when appropriate , which you don't see much anymore.

    Garaginization - Mudroom in the garage

    Garaginization

    (44 reviews)

    Farmer's Branch

    We had a great experience with Garaginization. Jason came out and did a full assessment of our…read moregarage and made several valuable recommendations to maximize our storage. Everything was scheduled within a week and the install team arrived on time. They installed three different storage systems with care and we could not be happier with the results. Our garage looks fantastic and has a ton of organized space now.

    07-23-2025 Update to update…read moreJohn Less, owner, no longer uses the same phone number and will not return our calls relating to a $5000 floor job they did for us over a year ago. I know they may have a lot of good reviews, but it's the bad ones you need to pay attention to. They sent out a contraction to repair one small spot without telling me it would not be their company showing up. The contractor hired to help fix all of their mistakes/inferior or competent employees. Owner and Manager have admitted that the job that was performed at our house on our garage floor was not done properly and needed another coat of urethane on top. It has taken them over a year to respond just to tire marks that will not come off of our floor. we are very familiar with this type of flooring because we had the same stuff put in our other house 11 years ago and did not have one issue. We also used garaginization to do that floor so we used them again because we were happy with the first time. I spoke to the owner over a month ago." I told him they needed to hire someone to remove our items from our garage and place them back and they were finished correcting their mistakes. He said they would not do that because that was not in their policies. I said you are the owner you have the right to make exceptions. The only thing he's willing to do is put another coating of urethane on top, but expects us to pay to have it moved and stored in a small unit in our driveway all over again, even though it was obviously their mistake. Listen to your voice listen to this review because it can't happen to you. I have posted several notes with text messages and voicemails attached to this review so there's plenty of documentation to back up what I'm saying. If you are an upstanding company and make a mistake, I believe you should do whatever it takes to correct the problem even if that means moving the items in and out of the garage for the homeowner. Why should the homeowner have to hire someone to move the stuff again if they don't wanna do it, then he needs to compensate us for us hiring someone to do it either way he's not going to do anything about it, and expect us to move it in and out again.and do the right thing by the customer, especially when they spend a massive amount of money to get this project done and have admitted there was a mistake. The employees who laid the floor no longer work there I'm not sure why they left but they are definitely incompetent. If they have quality control measures in place they would not have this issue but they do not and they are terrible about communication and returning your calls. The only time I can get them to call me is when I leave an updated review. It's very sketchy when the owner's number belongs to someone else now. Is he hiding? Update Kidd finally came out and looked at floor and admitted it needed another coat of epoxy. I asked them to help remove the items since it was not our error and we already paid to have this service plus a storage unit to do it. He said they don't do that. I asked him to speak with the owner. Kidd said he was going to call my husband back that day since he arrived early at my house. They will not respond to calls or texts for over two weeks. We have been ghosted. Even though they admitted to failing to properly cover the floor, they will not return our calls. Terrible company Doesn't respond to calls or issues needing to be corrected. Rude office employees. Tire marks all over floor that can't be removed without acetone. Another company told me they did not apply enough top coat so tires will consistently leave permanent marks if not removed without acetone acetone. Didn't respond for over a year.

    Rock Your House Remodeling - Brick work run through out kitchen

    Rock Your House Remodeling

    (16 reviews)

    Greg and team (Carlos & Jorge) did a fantastic job on my 2nd bathroom. They were professional and…read moreconsiderate while making us a usable bathroom for my aging mother. The process was quick but not a whirlwind. Sometimes I didn't realize they were there. Greg walked me through what was needed and made me feel confident that he understood my families needs. When I had questions they were answered quickly & helped me better understand the process, He was always a step ahead. I am thankful for all they did. We will definitely call them when we have other projects.

    Greg lives by the principle of overpromise and underdeliver, which is the opposite of the customer…read moreservice provided by most businesses. When we first met him he promised his main guy (Carlos) would be the one doing the project but in actuality he has Carlos's son and daughter (both untrained, don't speak English and clearly still learning how to do basic contracting work such as tile work and painting) do 90-95% of the work in an unsupervised fashion. Greg or Carlos did not oversee or check the work each day thus we were left with a poor paint job (no tape was placed on baseboards or crown molding around doors such that there are splotches of gray paint on our white crown molding), uneven laying of tile (you can clearly see that in the pics posted), a trim that Greg chose on his own without asking what we wanted because he was too impatient, holes in our bedroom and bathroom walls that were not repaired, huge gaps behind the trim around the shower and areas that weren't retextured, a lack of waterproofing of the shower which many well respected contractors consider industry standard to prevent water leaking into walls and foundation, and just a poor job aesthetically overall. Greg had the audacity to charge me over $10,000 for work that will need to be redone including $3500 which I paid for custom cabinets that he cancelled and is now keeping the money for himself. If you read his other Yelp reviews you can clearly see that Greg has a pattern of losing his temper, not having good communication and of overcharging for shoddy work that is unsupervised and performed by low cost laborers who are not well trained and only speak Spanish. You will find that the issues in many of his reviews are the same. Greg's mood would vacillate from day to day and from hour to hour. He chewed out the gentleman helping us out at the tile shop on several occasions. My fiancé also observed him yelling at his own workers at the top of his lungs when they mistakenly tried to get something out of his truck meant for another job. He also did not confirm our tile order as he promised he would do thus leaving us without grout and trim which he then purchased himself without consulting us thus choosing trim which did not match anything in our bathroom. He actually charged us a $550 design fee though we did all the design ourselves. He did not offer any advice or expertise in the area of design whatsoever. Because Greg himself doesn't speak Spanish (but his laborers only speak Spanish) many things had to be redone though we had clearly told him what we wanted. He then charged us for these "redos" because of his own inability to communicate with his workers. His workers had to re-paint and re-patch several times even though things were clearly communicated to Greg initially by my fiancé. His predictable response whenever he forgets things is to blame the customer and say that he was never told. We detailed the issues we had with the work performed and even had Greg sign a sheet but Greg did not choose to rectify them and instead chose to abandon the job. He later told me he signed the sheet with a fake signature so that he could plausibly deny having promised anything. Greg only cares about getting paid on the back of labor performed by others while doing a sub par job. His lack of integrity is apparent the longer you work with him because you will catch him in lies and inconsistencies and the version of Greg that you will get once he has money in his hands is very different than the version you get in the beginning. Greg is a con artist. He does not have any expertise in the work he has others perform. He also does not like to admit when he's made a mistake and gets defensive and blames others (the customer, his workers etc). Where there is so much smoke, there has to be fire. Greg is so predictable that he will invariably have a defensive response to this review as he did to all of his other poor reviews. Many of the attached pics speak for themselves.

    Closet Factory - interiordesign - Updated September 2026

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