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    Climate Control Experts

    5.0 (1 review)

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    10 years ago

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    Streamline Services Plumbing, HVAC & Electrical

    Streamline Services Plumbing, HVAC & Electrical

    (82 reviews)

    I have no complaints. As a Family Plan member they do a thurough inspection every year. Our…read moreelectrical tech was thorough. They did a whole house rewire three years ago. So our 1938 house is much safer. We did agree to safety sensors on our equipment. So with our Solar, we moved the house into the 21st Century.

    First time customer. My experience COULD have been better... BUT it wasn't…read more Friday morning, we called out Streamline for electrical needs. Electrical issues were diagnosed, estimates given. We could not afford any of the estimates. I already have expensive estimates from two other companies. Gentlemen were really nice. After a pleasant 2-3 hours with the electricians, I paid the diagnostic fee paid which was $280.00. I explained I had a $350.00 budget, so this was under budget. However, still wife was disappointed that nothing was actually fixed with our electrical outlets. Electricians smelled gas in the garage by the hot water heater. "We can send out our streamline plumber no charge." Plumber came at a time that I said I was unavailable and on a work call. And I was with the electricians most of the morning so needed to get work done. Said to the plumber that I was on a call but to go into the garage and try and see what's going on. What I was not expecting was the plumber to be gone when I returned from my calls but also did not realize immediately that the gas had been shut off. I understand why the plumber would do this, for safety reasons and I would do the same in that situation. However, note the gas smell has been present for over a decade and checked out by PSNC. My problem starts here: (and none of this would be relevant if this had happened on a non-Friday afternoon). - Don't turn off the gas and leave for the weekend. I didn't know the gas was off until water went to warm Friday evening when my kids went to shower - At that point, I looked at the repair estimate more closely, and it mentions turning gas off. I text him "did you turn gas off???" - You know I'm going to have to call someone right back out to turn it back on, and it's a Friday afternoon. At this point, I felt I was put in a situation where I had no choice but to call Streamline back Friday evening to come back out Saturday morning (after being there the day) for an emergency service. I would have told you to fix it Friday or leave it alone and I would call PSNC. I explained this at the time before scheduling the Saturday service but proceeded anyway thinking "this is not right!" and that I would contact them about it after and sort it out. I contacted their office and I requested a refund of the $189.00 Saturday service call. I explained I am OK with paying for the work performed but feel as if the Saturday service was not fair. Streamline sees no fault, which I somewhat agree with since it was gas whic is nothing to mess around with. But if you claim to seek "customer smiles," I'm not really smiling at the moment. All I am asking for is to meet us less than half-way. It's hard not to feel like we paid $750.00 for a 15-minute gas line valve repair, some very expensive estimates and a whole lot of labor. And we're still in the same spot I was in before I called Streamline out for the electrical visit. :( Technicians were super nice and knowledgeable though, 5 stars. But only 2 stars for Streamline as a business.

    Climate Control Experts - hvac - Updated May 2026

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