I would actually give this company a ZERO STAR review if possible. I own a condo in the North Phoenix area and my renter just moved out. Cliff was scheduled to come clean my carpets today at Noon. Around 1:30 pm, I called him to discuss how the job was going and the best method of payment. I was told by my property manager he would finish in 4-5 hours. I tried to ask Cliff if he would let me know when he was finished and my property manager would come look at the carpet cleaning job.
Before I could get the words out of my mouth, this bipolar businessman launched a load of insults towards me that would piss off anyone. He started with "you people", meaning property owners out of town never pay him. He went on and on to say he was the best cleaner in Phoenix. Blah, blah, blah. I tried to remind him I was the customer and I was the one calling him to set up payment, but he must have forgotten his medication today. My only request was to have someone inspect the work before payment?? THIS IS AMERICA CLIFF; THATS HOW BUSINESS IS DONE! After so many insults to me, he just hung up.
Do not let this unstable person in your home!!! read more