There was a living fly in my food. I had a hard time contacting the restaurant and UberEats too…read more The order also took too long to be prepared

The service was awful, wasn't greeted when we came in and kinda rushed along.. it's our first time…read morehere so a explanation of the menu or sauces would've been appreciated.. 0 conversations was made or attempted to talk about anything .. just next next. And the ambiance we'll forget about sitting here, all they do is make you uncomfortable. It's a shame cause the quality of the food is good, but the crab (extra) most places it's not. The fish taste fresh! And has a lot of flavor

Fast service. They knew what they were doing. Professional. Definitely go there for cell phone needsread more

I went into this location thinking that they could use some sort of air pressure device to get lint…read moreout of my cell phone cord receptor. I had this procedure done around 5 years ago and they were so nice and gave outstanding customer service and they made the repair for free. I wrote a positive Google Review. I went in there during the Covid pandemic (remember 2024?) and they hooked me up and did a fantastic job. They charged me ten dollars for the service. Although I was sort of put out by them charging me, I had to think that it was during the pandemic and ALL of the businesses were suffering. Thus, I felt like that was a decent price for the service. Fast forward to yesterday and a very unmotivated lady came out from the back and asked me what I needed. I told her that there is probably lint in my phone cord and could they repair it. She started by saying that it would cost $39.00 just to see the phone and give a diagnosis. But, it would be $39.00 and that additional charges could accrue depending on what service needs to be done. I told her that it should be a simple fix. I also told her about my previous experiences at this location. She simply shrugged her shoulders and stated, "New owners". I will no longer do business with this store and I am using this platform for anyone thinking about using this place for any cell phone repairs that they could out a lot of money for even the easiest of repairs. BEWARE!

Jarams donuts is famous because they make special donuts for weddings. (I should custom order at…read moresome point too!) Not all the donuts I ate are shown but what I had were Banana cronut Strawberry cronut Cookie butter cronut Creme brulee cronut Autumn fall donut Hot dog pastry The banana cronut and strawberry cronut were absolutely amazing I will get these again. The fruit flavors are enhanced and with the crunch of a cronut makes for a well rounded sweet. The cookie butter cronut was nice but just like biscoff, it leaves a little dryness on the tongue. The autumn donut was also a little dry, it's best served with tea or a drink like a coffee cake. If you get this, make sure you get a drink! The creme brulee donut should be warmed up just like the hot dog pastry - be sure to ask when you order and don't repeat my mistake! This is a simple mom and pop shop showing great promise - keep on selling and I hope they expand!

Consistently good & I've loved everything that I have tried from here (strawberry cream cheese…read morecroissant donut, donut holes, buttermilk cake donut with cinnamon, chocolate glazed cake donuts, & jalapeño kolachies). My family/friends loved their blueberry donuts & banana pudding as well. They're still the best several years later!

Came here to finish setting up a phone line after purchasing a phone 3 days prior. Kimmie helped me…read moreand was great but when I came back today no one was there to help me. They didn't even greet me as I walked in. I sat and waited for 20 minutes and no one bothered to ask me if I needed help. I would love to give this location 5 stars but the lack of attendance today really bothered me. Pt 2: I came back the day after and the service was somewhat better but I was not happy walking out the store. I had to pay my bill today because yesterday no one wanted to tend to me so I ended up paying my phone bill just for me to go onto another plan, which is the main reason why I went yesterday. They said I could not be reimbursed so therefore ruined my t mobile experience. What a shame.

wow! awesome customer service! I had the best team working…read moreon an odd issue with my phone. Aaron Martinez, the manager and Madison did not give up! they were so brilliant, patient and kind. They made sure I left the experience store with the BEST Experience possible. My phone and T-Life are communicating perfectly now! Yay! Great location at North Park- 2nd floor around the corner from Macy's and Lens Crafters. Bravo T-Mobile for this incredible team at this experience store To assist us with our technical needs and setting up news services with great deals!

Recently I purchased a new phone and received a different plan with a good value to go along with…read morethe new iPhone. It took a really long time due to changing from prepaid to postpaid with a multiline account. AT&T should develop an easier solution so that the customer doesn't have to wait for long periods of time. But through all the wait Ruth remained professional and friendly. I would definitely recommend her.

I was in the area and needed to trade in my cell phone due to an upgrade I processed online. Upon…read moreentering the retail location, I was cheerfully and promptly greeted by Aagya, who offered her assistance. While processing the trade in, she was very engaging, and thoroughly handled my request. She has exceptional people skills, and was positive and conversational. I highly recommend this convenient location, if you have any wireless or internet needs.

This Best Buy was decent. Nothing to write home about but I was able to pick up some replacement…read morecharger cords with little to no issue. It's very self-serve - a massive warehouse with few employees to assist. They funnel you through a small checkout at the end. Large parking lot, easily accessible makes this a quick trip.

This is, without question, the worst customer service experience I have ever had in my life…read more I am a long-time customer of Best Buy (often telling people it was my favorite store growing up) and previously spent tens of thousands of dollars through their Magnolia program on a high-end home system. All I am trying to do now is schedule a technician--and after four separate calls and nearly TWO HOURS of total time, I still cannot get help. What happened here is beyond unacceptable aside from dropped calls, repeat transferring to other people, a genuine lack of willingness to go any ounce of extra mile: * Just to even potentially progress with a human, I was required to retrieve a TV model and serial number, which meant removing a heavy TV mounted on an outdoor brick wall above a fireplace--by myself--while still on the phone being asked questions. The recordings would detail me almost dropping the tv in the midst of this. * That task is not only difficult, it's genuinely unsafe and likely impossible for 90% of customers * I am now left with expensive equipment disassembled that I physically cannot reinstall alone * I've called 1-800-548-0828 four times, repeating the same information each time despite them clearly seeing my prior calls * Long holds, no progress, and being told they "can't assist" * Directed to call Magnolia...which is the exact same number I'm already calling * Conflicting information about hours * No manager available at any point What's even more concerning is that during my fourth call, a Best Buy technician attempted to contact Magnolia support internally four separate times herself--and also received no assistance. This clearly indicates the issue is not just customer-facing, but a completely broken internal system. To add insult to injury, after all of this, I'm being asked things like whether I've unplugged the TV for two minutes--which is mind-numbingly insulting given the situation and the level of equipment involved. I appreciate not all customers are tech savvy and I'm sure this is an occasional fix, but let's read the room Best Buy. For me to even take the time to write this review--the only productive outcome of being on hold for nearly an hour--says everything. I have NEVER in my life written a negative google review. As a business owner myself, I would want to know if I was so drastically disappointing my most loyal of customers. And now, even basic transparency is an issue. I am given a case number and told calls are recorded, yet when I ask for records or documentation of these interactions, I'm told "there is no way to do that." That is simply not credible. If it's a policy limitation, say that--but claiming it's impossible is unacceptable. To be clear on the impact: because of this experience, I have recently redirected over $20,000 of purchases to Costco instead of Best Buy and will continue to do so. That is business they will keep losing purely due my lack of believe they have any interest in relentlessly assisting the customer. This isn't just poor service--it's a complete operational failure--unsafe guidance, broken internal support, no escalation path, and zero respect for a customer's time.

Always great customer service from the team! The new store is clean, intuitive colorful, and brightread more

First off, Apple's Technical Support associates online, on the phone or in person, are INCREDIBLE!…read moreThey are so caring and immediately take ownership of the technical issue I'd had each time I've contacted them. I was having a charging issue with my AirPods Pro 2. I work with Apple Technical Support for around an hour, and they were not able to get to the root of the issue. Their suggestion was to head over to the "Genius Bar" at one of our local Apple stores. Upon arriving I checked up since I'd made a prior appointment. I love the vibe the Apple stores have. I'm glad I'd made an appointment since the store was packed. There was a lot of students there since it's the start of school. After a 10-15-minute wait as the Genius Bar, Blake greeted me with a smile and asked me what's going on. He logged on to my service record and followed what had already occurred the prior day with the support I'd received. I asked his how long he's worked for Apple. He told me 10 years on the Genius Bar and 20 years providing Apple support. Yep, I was chatting with a genius at the Genius Bar. He clarified what was happening and which air Pod was acting up. He ran several intensive tests and at the Genuis Bar and back in the back of the store. For some reason there was a "disconnect" between one of the pods and the case causing the charging issue. He needed to send them in for repair and they'd be back in my hands in 4-5 days. Thank goodness for AppleCare. What an incredible experience with Blake and the Apple store personnel. Superior service and support are what one expects with Apple products and that's what I received.

Online Pickup Review I was buying a gift for a family…read moremember from a direct website other than Best Buy and the gift was 80 bucks but the shipping was 20 bucks with delivery in 1-4 days. Say What! But wait, there's an option to pickup at bestbuy at no cost, an available today. Boom done deal. No more than 20 minutes later I received my text to come pickup and upon arrival I was greeted and went to the pickup area. The 2 ladies at the counter finished their conversation an apparently someone failed to boot up the computer, No biggie a few minutes later I was on my way feeling like I saved a little money to start the day. A good experience I must say.

I will never return to Best Buy. Got complete run around with Geek Squad desk. Couldn't get job…read morecoding correct and mis charged me, had to go to store 3x to correct. Day of service, driver tells me he is here to hang my TV?? I paid for unmount/remount...cancelled service order and shared with Mgr who did nothing about it...guess I can't expect much more from a 21 yr old kid

Everyone there is Great.If need anything,they'll go out of there way to help get what you need.This…read moreis A great facility.I recommend them greatly.

This place changed my life, God bless the staff! Took great care of me, only thing required is some…read morepatience and a determination to succeed.