We recently purchased a Coachmen Leprechaun from Smileys RV Sales in Milton Freewater, Washington…read more We couldn't be happier. The staff were honest, helpful, and friendly. They all made the purchase process smooth and enjoyable. The coach is a GEM. We highly recommend Smileys RV Sales.

Still waiting for the repair for more than 10 years. Each year I have to get them going again…read more Now I find out - - - they sold. Hope this new company takes care of the issue!! But I'm not holding my breath!! Disgusting!

We are full time RVers and needed some fairly major work done. I had contacted a dealer on the…read moreWestside of Oregon who didn't seem overly sympathetic to our situation. I called Thunder RV and spoke with Wayne. Not only did he schedule us in a reasonable amount of time, he was also 1/3 the cost. We arrived on the day of our scheduled service and were promptly taken care of, in and out by the early afternoon. He even looked over some other concerns I had. I am incredibly impressed with Thunder RV and in particular Wayne, who was so friendly, helpful, and professional. We will be back again when or if we need repair.

I had previously given Thunder RV a 5 star review. The sales process was great. We initially…read morebought into the internet legend status of Wayne in service as he seemed to be a great guy. I'll be polite and say their legendary service is extremely over stated based on our experience. We had inquired about a problem with our RV and the first time it took a few days and a second message to ever hear from Wayne. We are sure he is busy, so that was okay. Subsequent messages haven't been returned, even after assurances from Caleb that he would ask Wayne to contact us. I can no longer recommend Thunder RV. I would suggest someone interested in one of their products contact dealers in as big of a circle as you're willing to drive to make the purchase, and then just get it serviced locally. I'm happy with the price we paid at Thunder RV, and the sales and delivery process was very good. After sale service, not so great, and enough that we won't make any more purchases there.

This was a good experience because they took the job immediately and with concern for my situation…read more My RV was fixed promptly! Thank you

This is the first time my honey and I have owned a motorhome and anything with slides so we're…read moretrying to figure out how everything works in this motorhome and I thought I had most of it figured out but somethings kind of go wrong when you're out camping and you do the best you can. When we got back to Hermiston we called Comeri and they got it right in. We were in no hurry for it so it took about a week to get our motorhome back. When we went to pick it up Mike was right there to explain and show everything to us. How things were working how things were supposed to work and if things didn't work where to look. We are so very pleased with the way things turned out and the time they took with us to explain things. Dawn and Sue and Mike and Noby are such great people to work with. Thank you so much.

Quality and customer satisfaction I've owned several Keystone products and this unit excels highly…read morein fit and finish.

2022 Timber Ridge KVS fully equipped. Unfortunately the quality is much lower than marketed. For…read morethe price paid I shouldn't be experiencing ANY of these issues. Resale is going hit hard and I'm expecting a huge financial loss. Disappointing. Changed sink faucet, kitchen faucet, skylight over shower, a broken drawer, crappy receiver, the hardware behind the toilet (it leaked all over), and multiple other things that should have been caught before and modified moving forward with delivery.

Absolutely the best purchasing experience we have ever had. We drove 1500 miles one way from Texas,…read moreso 3000 miles round trip to pick up our RV, and it was worth every mile. Casey Bonner was our salesperson; he was amazing from start to finish. The entire staff is amazing too. This is the best RV store we've been to in our entire life, my spouse and I have owned several RVs over the years, nothing compares to Thompson RV, sales, service, customer support, becoming part of the Thompson RV family. Outdoor RVs are extremely well constructed too, totally different from the mainstream industry. Thank you, Thompson RV, for a wonderful experience, God Bless and hope to see you guys again someday. (We have been following Thompson RV for 3 years online and their YouTube videos are excellent and very informative if you need information.) Regards, Monty and Sara Pierce

Amazing customer service! We are new RV'ers, learning as we go..we stopped overnight, boondocking…read moreabove Pendleton for the night. Went to open the slide, and no power! We checked everything we could think of..batteries, connections, fuses, still nothing. Luckily we had a generator to get through the night. We got up in the morning and headed to Thompson's based on a locals recommendation. After explaining the situation, one of the team members.(i am kicking myself for not remembering his name Hal.maybe? ), came out and took a look..he was a bit stumped as well. And admitted he was not too familiar with our brand of trailer.More discussion he had us move our trailer to a spot easier to inspect it. After chatting some more and explaining all we had tried, he popped the fuse panel and pulled the 30a fuse and it was blown. ( It of course was the one fuse we didn't have a spare) He replaced the fuse and we were back in business!! He refused any kind of payment, he was happy to help the newbies, and was glad he saved our trip!! 1000% recommended Thompson RV!!

Amazing service, attention to detail, and folks who really care!! If you're looking for a RV, this…read moreis the place. Brenda provided very quick responses and answered a ton of questions about the tent trailer. Jim was a pleasure to work with and made the process very smooth. Matt provided us a 2+ hour detailed walkthrough and made sure we were comfortable with every part of our new tent trailer. Thanks again for the wonderful experience and exceptional service!!

I had a heater failure, and the team at Horn Rapids RV was available to help with the warranty…read more When the heater failed again, they were on top of it, and took care of it quickly. The team and Matt took the time to explain what happened, and made it right. Would come back for service. 11/10!

I'm leaving three stars because it wouldn't be right to hold the entire company responsible for the…read moreactions of one person. A star for the first contact over the phone. A star just because they have a lot of RVs. A star for having golf carts to get you from one end to the other. Minus two stars for the salesman who insisted we should buy a travel trailer that was 2 1/2 ft longer than what we wanted. That same salesman sent us a photo of that particular RV the next day as if anything we said we wanted did not matter. Then: see photo Then: No response.... It was very unprofessional. Picking up our new 2027 Rockport Mini Lite on the 27th that we've purchased from another dealer. Thanks

This place acts like they care about customers but they don't. We bought a camp trailer from them…read moreand it's been nothing but a nightmare since. They've "fixed" our brand new camper refrigerator 3 times now. The girl at the counter literally sat and looked at her toes while there was a line of people waiting. This store is a joke. Evelyn is the absolute WORST customer service person I've ever seen.

We had wonderful service working with Deysy and Tony at Pasco's Appleway RV. They guided us to the…read morecoach we are loving. A shout out to Bridgette and Tawny who helped us to locate and understand the financial end of the deal. These folks really go out of their way to make a person feel like they are part of a family. We will always call them family. Joan & John C.

I made a mistake of trusting these a...h.... The bait and…read moreswitch the financing, the tell you this story about getting a service contract and it only raises your payment a reasonable amount... that is the bait part the switch part is when they then charge you an 11,250 service contract fee another 1999 for tire and wheel fees another 2995 pain/fabric protection and another 1895 for roadside assistance.. so an additional 18466. that is unexpected, SO BEWARE if you ask any questions they say ya it's covered in the contract but they fail to tell you that you are paying a rediculas fee, the make it sound like the higher monthly payment that you chose to get all this coverage was the service contract. They also keep you away from the how much is this going to cost me part by changing the subject. So it was my bad I should have been more diligent and looked at the forms closer, but by the time you get to the point of signing your life away you just want to get out of there and they rush you through the process. Also don't fall for the (if you finance for 8 months you we will lower the price by 9999) I don't see that anywhere on the contract. Like I said I am pissed at myself NEVER TRUST A SALESMAN OR FINANCE MANAGER...

I am very happy with my purchase At Blue Dog RV There…read moreefforts where appreciated I would recommend them

I would never recommend this company to anyone ever we paid over $2000 to have a roof seal redone…read moreas maintenance on our the roof. Now it's leaking which at this point has never done before!! We were told that are warranty was no good. And I turned in every ounce of paperwork they wanted!! Just called to see if we could be fixed and was told there's only a 90 day warranty on this ceiling. Then we'd have to pay for it again!!!! Scam, scam scam!!!! be safe and take your money anywhere else but here you might actually have it later!!!