Our experience with purchasing a trailer!…read more 1. Not brand new trailer 2022 - but item said was new 2024. (Their version of new is if it's not been sold it's new.) 2. Cracked shower basin- didn't tell after already signed and purchased. 3. Refrigerator won't work. $200 winterized to fix the refrigerator! Hasn't worked since day 1. Charging me to check the fridge. 4. $10K was put down on the trailer! New but defects on fridge and refrigerator... When I bought it I expected to take it home that day and they kept it for 2 weeks to prep it... they didn't tell me this until after paper work! The trailer was in the same shape as it was when I signed paperwork that day: dusty and debris. Bedroom was dirty. I had to clean this myself. I don't recommend this place. They aren't honest and forth coming! Shady business practices.

After 94 days they finally called on a Friday to say my RV recall was completed. On Tuesday…read moremorning, yes 3 days later they called to say they ran into my RV with someone else's. Said they were having "Wes's Repair" they sub all their body repair out to do an estimate. With all the shitty service and dealings with them I did a little research on "Wes's Repair". There is no such business! It's a guy named Wes that works for Clickit in the back of the dirt lot doing fiberglass repair. No insurance, no business, no license, no anything you would want for someone fixing your RV that the dealer damaged! I said He'll No! You are paying for a licensed accredited business who I choose to fix it. After that Larry Lentz the service manager and Kevin Smith manager, continue to not respond. Refuse to give me insurance information or a claim number. Nickole at Spokane Clickit finally said they didn't want to turn it into insurance so she would pay who I have fix it directly. I asked for that in writing more than a week ago, no response. The recall work they did looks TERRIBLE scratches, holes in the siding, silicone globs, and ther answer was to put tape over the holes in the siding. Then they ran into it causing over $15,000 in damages according to the first estimate I got. I think my layer is going to have fun with this one. Don't walk away RUN from Clickit RV!

We are full time RVers and needed some fairly major work done. I had contacted a dealer on the…read moreWestside of Oregon who didn't seem overly sympathetic to our situation. I called Thunder RV and spoke with Wayne. Not only did he schedule us in a reasonable amount of time, he was also 1/3 the cost. We arrived on the day of our scheduled service and were promptly taken care of, in and out by the early afternoon. He even looked over some other concerns I had. I am incredibly impressed with Thunder RV and in particular Wayne, who was so friendly, helpful, and professional. We will be back again when or if we need repair.

I spend my cabbage here. At least yearly for maintenance but more than that for parts, advice,…read moreupgrades and the like. Wayne is the heat! Ask for him. Yah, he's busy. Yah, you might have to wait. Yah he's in demand. There's a reason for all that. There isn't much he doesn't know about RV dilemmas. He won't give yas the bunk. When he says something is right .. it's right. If he says something needs to be fixed, fix it. He won't chilsel yas, he won't do work that isn't necessary. He's on the square! There's no FlimFlam in this joint. You can take it on the heel and toe, go find some tool who will claim to be able to resolve yer problem. Then do that again, and again, and again or maybe melt your wiring like Curt's RV does. I'm tell'in ya, this is the dude who can fix it, fix it right, fix it the first time. And if he see's anything along the way that needs you to put an eyeball on it, he'll tell yas. Tell em The Hammer sent ya! On second thought, maybe keep that under yer fedora. Ha!

This was a good experience because they took the job immediately and with concern for my situation…read more My RV was fixed promptly! Thank you

This is the first time my honey and I have owned a motorhome and anything with slides so we're…read moretrying to figure out how everything works in this motorhome and I thought I had most of it figured out but somethings kind of go wrong when you're out camping and you do the best you can. When we got back to Hermiston we called Comeri and they got it right in. We were in no hurry for it so it took about a week to get our motorhome back. When we went to pick it up Mike was right there to explain and show everything to us. How things were working how things were supposed to work and if things didn't work where to look. We are so very pleased with the way things turned out and the time they took with us to explain things. Dawn and Sue and Mike and Noby are such great people to work with. Thank you so much.

2022 Timber Ridge KVS fully equipped. Unfortunately the quality is much lower than marketed. For…read morethe price paid I shouldn't be experiencing ANY of these issues. Resale is going hit hard and I'm expecting a huge financial loss. Disappointing. Changed sink faucet, kitchen faucet, skylight over shower, a broken drawer, crappy receiver, the hardware behind the toilet (it leaked all over), and multiple other things that should have been caught before and modified moving forward with delivery.

Quality and customer satisfaction I've owned several Keystone products and this unit excels highly…read morein fit and finish.

Amazing customer service! We are new RV'ers, learning as we go..we stopped overnight, boondocking…read moreabove Pendleton for the night. Went to open the slide, and no power! We checked everything we could think of..batteries, connections, fuses, still nothing. Luckily we had a generator to get through the night. We got up in the morning and headed to Thompson's based on a locals recommendation. After explaining the situation, one of the team members.(i am kicking myself for not remembering his name Hal.maybe? ), came out and took a look..he was a bit stumped as well. And admitted he was not too familiar with our brand of trailer.More discussion he had us move our trailer to a spot easier to inspect it. After chatting some more and explaining all we had tried, he popped the fuse panel and pulled the 30a fuse and it was blown. ( It of course was the one fuse we didn't have a spare) He replaced the fuse and we were back in business!! He refused any kind of payment, he was happy to help the newbies, and was glad he saved our trip!! 1000% recommended Thompson RV!!

Really pleasant sales and service staff. We appreciate they get you in and out with same day…read moreservice whenever possible. Nice facility with great indoor viewing area! We like the ambiance, for a showroom it's unexpected and really fun.

I had a heater failure, and the team at Horn Rapids RV was available to help with the warranty…read more When the heater failed again, they were on top of it, and took care of it quickly. The team and Matt took the time to explain what happened, and made it right. Would come back for service. 11/10!

My wife and I had a fantastic experience purchasing our first travel trailer from Horn Rapids RV…read more Alex Tovar made the entire process extremely smooth and straightforward. As first-time buyers, we really appreciated how he and his team took the time to thoroughly walk us through how everything works on the trailer. If you're in the market for a new RV or travel trailer, Horn Rapids RV is a great place to start. Alex also made the paperwork process incredibly efficient. I was able to complete everything within 20 minutes during my lunch break. We're looking forward to doing future business with the Horn Rapids team.

Parts, manufacture of part $375, Broodmoor price $600. plus shipping of $400…read more My camper is up for sale! This is just one example of con from Broodmoor. I do not want to go into their craftsman ship. Makes me ill.

Traded my truck camper in for a used camp trailer. They told me that the trailer would be inspected…read morebefore I took possession. They told me wheel bearings would be checked, propane tanks would be full and water system would be checked. Before I took a trip, I checked the wheel bearings, one was missing a grease zerk, I filled the fresh water tank and had a flood in front of the trailer and the propane tanks were almost empty. If you buy a used trailer from these guys, don't believe anything they tell you and be prepared to fix stuff, bevause they won't.

I made a mistake of trusting these a...h.... The bait and…read moreswitch the financing, the tell you this story about getting a service contract and it only raises your payment a reasonable amount... that is the bait part the switch part is when they then charge you an 11,250 service contract fee another 1999 for tire and wheel fees another 2995 pain/fabric protection and another 1895 for roadside assistance.. so an additional 18466. that is unexpected, SO BEWARE if you ask any questions they say ya it's covered in the contract but they fail to tell you that you are paying a rediculas fee, the make it sound like the higher monthly payment that you chose to get all this coverage was the service contract. They also keep you away from the how much is this going to cost me part by changing the subject. So it was my bad I should have been more diligent and looked at the forms closer, but by the time you get to the point of signing your life away you just want to get out of there and they rush you through the process. Also don't fall for the (if you finance for 8 months you we will lower the price by 9999) I don't see that anywhere on the contract. Like I said I am pissed at myself NEVER TRUST A SALESMAN OR FINANCE MANAGER...

Stay away from these crooks! I had the worst experience and they are a joke. Would not even let…read morethem work on my lawn mower and would never buy from them again. They are incompetent, complete waste of time and money including sales and maintenance shop. I bought a new RV last October and when it was supposedly ready for delivery they lost the keys so had to wait for them to rekey so now have a key for each door, dmv paperwork was incomplete and a missing, and a missing door to a room they promised to replace and never happened or even responded status.The worst part was a simple upgrade on installation of inverter was completely wired incorrectly which was a fire hazard in which minor electrical fire ruined our first camping trip and could have turned out to be a tragedy. RV could have completely burned if we were not there to put out electrical fire. The shop there led by *** are complete idiots and dont stand behind their worthless work. This was a serious matter which should have been taken care of immediately by any reputable shop. They ignored many calls and emails about this and finally they gave me BS response denying responsibility and claim. They first promised to reimburse the cost of repairs from Camping World which they clearly explained and included pictures of what and how they fixed the mess AppleWay RV left behind. They sent a detailed report with pictures which AppleWay RV initially accepted responsibility and agreed to reimburse these costs. Current ownership is now claiming its the previous Appleway RV dealer owners responsibility while Im stuck in the middle and my expense. This place is a complete joke and should not be allowed to be in business. The positive reviews could very well be fake as they are nothing like what they represent so be aware and stay clear of these incompetent crooks. I have this situation clearly documented since October been going back and forth with them. Finally over 6 months later their position is that current owners have no responsibility going forward. Nonsense excuse. Stay away from these crooks.

They have great sales, but their service is horrible. It takes forever to get your RV back and…read morewhen returned the work isn't the best. This last time we needed a solenoid replaced under warranty. They had the RV for over a month and the wiring hangs from the chassis so low that it wouldn't take much for it to get hooked on something and ripped right out.

I would never recommend this company to anyone ever we paid over $2000 to have a roof seal redone…read moreas maintenance on our the roof. Now it's leaking which at this point has never done before!! We were told that are warranty was no good. And I turned in every ounce of paperwork they wanted!! Just called to see if we could be fixed and was told there's only a 90 day warranty on this ceiling. Then we'd have to pay for it again!!!! Scam, scam scam!!!! be safe and take your money anywhere else but here you might actually have it later!!!