We bought an RV that this dealer was selling. We now have found out that it has a broken valve in…read moreone head and has engine cylinder wall damage which will require several thousands of dollars in repair. We also have had to replace the generator. I would NOT recommend this company to anyone.

If you are thinking of buying an RV or a car here.... DO NOT DO IT. We were told that a…read morepre-delivery inspection had been done. That was a lie! We have had to replace all 4 tires...before we even got it home. The coach was not hooked up to water when we looked at the 5th wheel twice! We were told.... no worries that they thoroughly went thru the coach. WELL when we hooked it up to water we could instantly tell something was wrong with the hot water heater. It was cracked. Plus a leak on the floor by toilet. DO NOT BUY FROM THEM....THEY LIE

They have great sales, but their service is horrible. It takes forever to get your RV back and…read morewhen returned the work isn't the best. This last time we needed a solenoid replaced under warranty. They had the RV for over a month and the wiring hangs from the chassis so low that it wouldn't take much for it to get hooked on something and ripped right out.

I would never recommend this company to anyone ever we paid over $2000 to have a roof seal redone…read moreas maintenance on our the roof. Now it's leaking which at this point has never done before!! We were told that are warranty was no good. And I turned in every ounce of paperwork they wanted!! Just called to see if we could be fixed and was told there's only a 90 day warranty on this ceiling. Then we'd have to pay for it again!!!! Scam, scam scam!!!! be safe and take your money anywhere else but here you might actually have it later!!!

Purchased a trailer waited almost 3 weeks to do the walk through…read more Go to dealership after being on the road 5 hours, no one was around as all sales staff were at another lot for big sale. Our trailer was never detailed, all holding tanks were full! Isn't this illegal....? Vent cover on floor screw striped out. Urine smell coming from vent in living area and no heat coming from vent.. Now said trailer in the shop! Now..I can bet no maintenance was ever done on this trailer, just a quick wipe down of the inside and call it good.. The salesman we had to deal with was something else and not someone I would have working for my establishment. I'm sad that I have to write a not so good review. But I feel things should've been taken care of and the trailer should've been clean and ready for the new owners! There should've been some pride in the shop and follow up from management. Took trailer to local shop due to urine smell and there were Mouse droppings in the Ducting. Called click it they offered to take care of the chewed ducting by dropping the under belly. Went to pick up the trailer after they said it was ready and this is what we seen. Then we went camping and my husband noticed that the under belly was hanging. And this is what we are left to deal with. The previous shop we took it to never cut the under belly! This is laziness and a lack of respect of personal property at it finest. Now I know why there was no charge! And they didn't even replace the ducting to the bedroom and the black water tank was full! Thanks for the GREAT CUSTOMER SERVICE!

Used these guys to de-winterize my travel trailer because my normal dealer was booked up. Tried to…read morecall the service department multiple times but it only went to voicemail for 'Mike's phone.' Drove over to schedule in person, no one was in the service department customer service desk. Waited in the service department lobby. No one around for at least 10 minutes. Finally someone from the parts department asked me if I had been helped. Finally got someone to help me. Got the appointment scheduled. Informed them that service department calls keep going to Mike's VM. Dropped off the trailer for dewinterizing which also included replacing the tongue jack. Had to call them after 6 days to find out if the work was done or not. Again, all calls went to "Mike's voicemail". Confirmed that the number was the same as listed on their website. Drove to see service department. Again, no one in the service department lobby to help me. Had to walk around the building until I found another employee and asked them to send someone to the service department. Work was completed but no one called me. Again, informed them that calls keep going to "Mike's voicemail." Paid about $450. Went camping and find out that they never closed up the water heater tank so potable water kept pouring out the back of the trailer. Had to go buy a 1-1/16 inch socket to fit the anode rod so it could be screwed back into place. That is dewinterization 101. Unbelievable! Do NOT recommend this business. Customer service is not a high priority to them.

I'm late submitting this one. We'll start from the beginning... Dec 2023! We had been on the hunt…read morefor a very specific model 5th Wheel for quite a while and with it just rolling into Jan 2024, those 2023 models were on awesome close out prices and we found it at Blue Compass in Pasco, WA. We live in AK, so we have been prepared all along to take a road trip to pick one up. The moment we called for more info, the salesman was super energetic and motivated to help us. He was quick to send us info, quotes for additional upgrades and even a tour via FaceTime. He also assured us that management would allow us to store the unit there until May, when it's safe to make the drive through Alaska and Canada. We were thrilled. We decided to go the easy route and just go through them with financing, so we gave a cc to put money down to hold it and waited to hear from the finance person the next day. We randomly get a call that everything looks good, but they want more money. Enter confused look! The salesman says they will need a percentage down to move forward with the financing, that it's a requirement. Sigh... we're told that there are no lenders that will do 100% financing and they need at least 10%.... Sigh.... Okay. The financing gal calls later in the day and and comes back with this ridiculous APR and I questioned it... literally "Are you sure that's the best you can get us... blah blah blah"? She assured us it was because of the horrible economy but that it would be easy to refinance to a lower rate this summer. Fair enough... this is a high dollar item. We decided we would move forward.... Booked airline tickets, hotel and car to head down to take care of the paperwork in a day. The next day, a little bothered by the APR, we find out our very own bank will do RV loans to this caliber, their loan rates are lower and we weren't required to put anything down. Wait... what?! Literally done in 10 minutes and received the loan check the next day! Well... it turns out they don't want you to get a better deal with your own lender and they were pissed! After a lot of heated back and forth, I finally asked if they were reneging on the deal and they didn't. We fly down, sign their paperwork and the tension was THICK with management and the finance gal! We did a walk through, pointed out numerous things that needed to be fixed on the list and honestly left happy because of the salesman Zack. Fast forward to the beginning of April, I had been in contact with the service department numerous times to ensure the punch list is done and set the appointment for our arrival in the middle of the month. Several texts with Zack on the drive down the Alcan, assuring him we would be there at this specific day, first thing when they open! Cool, everything is set and we are super excited. We arrive at opening and nobody knows who we are, that we're there to pick up a rig or anything. The service guy was off that day and didn't tell anyone apparently. The rig is pulled out of the lot, filthy with bird poop in numerous spots and they can't clean it for us either. None of the repairs were done, they seemed annoyed when we asked to show us a few things and admittedly, we were pretty pissed with the service department, they were definitely lacking on every level! We requested several things be mailed to us and we would fix them ourselves and here is it, I'm finishing this review in July 2025 and we've never heard from them again. No checking in to see how our rig is, if we're happy with it, if there's anything they missed or anything... and honestly, it's probably for the best. We love our rig, the salesman Zack was amazing... absolutely nothing else to say positive about our experience with BC though.

I purchased my RV from Blue Compass RV (formerly Blue Dog) in February. My sales rep was fantastic…read moreand the only reason I initially chose this dealership. Unfortunately, everything after the sale went downhill fast. I was forced to return three separate times to re-sign financing paperwork due to repeated errors made by their finance team. Despite voicing my growing concerns about the loan status, I was constantly reassured by finance (Lozano) and management (Alison) that "everything is fine." That was a lie. Eventually, I called the bank myself -- they had no record of me. Only during my third re-sign, after I insisted, did we call the bank together and finally confirm my loan was approved. Because of all the dealership's delays and errors, I was told -- in front of a bank rep -- that the dealership would make the first loan payment. But once I got online access to the loan, it was marked PAST DUE. No payment had been made. I reached out immediately -- no response. Just a vague text from Alison saying Lozano wasn't in. No one ever followed up. Blue Compass RV made a verbal promise to correct a mistake they caused, and then ghosted me when it was time to follow through. Now I'm left dealing with a late loan, credit risk, and zero accountability. Would never recommend. Once the sale is done, you're on your own.

18 months and no warranty work done yet, I have called many times, and the lady owner said the same…read morething every time, I will look at your warranty request and call you right back, I never received those calls so 2 months ago I talked to one of the staff and he told me my work had been approved and they were waiting on parts still nothing, they have no regard to their customers unless you're buying a new boat of course. I couldn't imagine how long my boat would be on their lot until they would actually do the work. I will NEVER step foot on their lot again. I will fix my Boat myself. decent companies would keep their customers informed and happy about their purchase this one does give a Damn. I would give them a big Zero if I could.

This review is based on our experience with the owner. The staff does not deserve a one star…read morerating, but the OWNER went out of her way to earn less than one star. We arranged the purchase of a Axis T23 over the phone for 99,900 dollars, before fees and taxes. The purchase was handled this way as we are 4.5 hours away from the business, which they were informed of. On 03/26/2021 we drove 4.5 hours to get to Kennewick and to see the new boat in person. On our arrival we saw the boat as it was being cleaned up. The young shop person was very friendly and helpful. He took us on our demo ride the next day as our sales person was not available. He was a great help and is not reflected in the one star rating. During our first look at the boat, a older women, later identified as the owner, came outside and the first words out of her mouth were, who are you. We were standing outside the shop door so I did not get too concerned when she came within 6 feet of us without a mask on. We did not receive a greeting or a thank you for coming all that way to spend over a 100K at her business. She barked some order at one of the staff and quickly walked away. The next day we went out on the demo ride. Again, this young man was great. This was consistent with all the staff in the store, pleasant, professional, working hard to make the customer happy. That was true for everyone except the owner. The demo ride went great. It was time to close the deal. At the store we went to the business person. We brought up that the sales person had told us that we could receive some gear as part of the deal. This was in lieu of an additional price reductions. Boards, ropes, fenders, etc was related to us as being on the table. She knew nothing about it. She brought in another person, who was trying to be helpful, who said they only discount gear. He said he would try to call the other sales person. He came back and said he could not get a hold of him but would through in a wake surf board in an effort to make us happy. At that time we were ready to cancel the deal and head to Montana where a similar boat was available. The board supplied was a nice Hyperlite. Once we took a closer look at the package, after arriving home, we saw that the wrapping had a small cut in it and all the fins were missing. I hope they did not know they were missing, but who knows. At this time were told we could buy any other gear or supplies with a 25 percent discount. We went out to pick our board with the salesperson. Once this was done the owner walked up. Totally ignored us and began questioning, in front of other customers, the staff member about the board. She began arguing about the board being thrown in. She said it should only be discounted, then only at cost. The staff members had saved a 100k deal by following through on was our absent salesperson had promised. The owner acted in front of us like we were stealing something. The boat did not come with bumpers on the trailer guides or a safety strap. We were told Malibu and Axis did not put safety straps on the boat. We looked at the first Malibu for sale on the lot and it had a safety strap. We bought the trailer bumpers. The 25 percent discount quickly changed to a 20 percent discount. The owner reappeared as we were making the purchase. She again ignored us and ask the counter person who he was helping. Another customer had walked up to buy a couple items. She had the counter person stop helping us and help the other customers. As he was helping them, the owner began arguing with the counter person about the amount of discount he was giving us. She said it should be only 10 percent, not the 20 percent. This went on in front of the other customers. The owner was arguing over $5.00 dollars after we just spent over 100K at her business. Our entire experience with the OWNER ofTraveland RV and Marine was nothing but a negative and insulting experience. She ignored us, was rude to us, treated us like we were a problem and trying to steal from her. Not once did she treat us with any courtesy or respect. Not once did she say the words, "thank you" to us. At least three times she came within 6 feet of us, inside the store, without a mask covering. I don't know if it was because we were from out of town, or because she was upset that one of her staff was working to save the deal and fulfill what her salesperson had promised, or we received a $5.00 discount. What ever the reason, she, the OWNER, went out of her way to treat a 100k customer with contempt and disrespect. I think her staff does a good job and are generally professional. It appears from our experience that they cover her unprofessional, egotistical and disrespectful behavior. If I could do it over again, I would of gone straight to Montana to make our 100K purchase.

I made a mistake of trusting these a...h.... The bait and…read moreswitch the financing, the tell you this story about getting a service contract and it only raises your payment a reasonable amount... that is the bait part the switch part is when they then charge you an 11,250 service contract fee another 1999 for tire and wheel fees another 2995 pain/fabric protection and another 1895 for roadside assistance.. so an additional 18466. that is unexpected, SO BEWARE if you ask any questions they say ya it's covered in the contract but they fail to tell you that you are paying a rediculas fee, the make it sound like the higher monthly payment that you chose to get all this coverage was the service contract. They also keep you away from the how much is this going to cost me part by changing the subject. So it was my bad I should have been more diligent and looked at the forms closer, but by the time you get to the point of signing your life away you just want to get out of there and they rush you through the process. Also don't fall for the (if you finance for 8 months you we will lower the price by 9999) I don't see that anywhere on the contract. Like I said I am pissed at myself NEVER TRUST A SALESMAN OR FINANCE MANAGER...

Stay away from these crooks! I had the worst experience and they are a joke. Would not even let…read morethem work on my lawn mower and would never buy from them again. They are incompetent, complete waste of time and money including sales and maintenance shop. I bought a new RV last October and when it was supposedly ready for delivery they lost the keys so had to wait for them to rekey so now have a key for each door, dmv paperwork was incomplete and a missing, and a missing door to a room they promised to replace and never happened or even responded status.The worst part was a simple upgrade on installation of inverter was completely wired incorrectly which was a fire hazard in which minor electrical fire ruined our first camping trip and could have turned out to be a tragedy. RV could have completely burned if we were not there to put out electrical fire. The shop there led by *** are complete idiots and dont stand behind their worthless work. This was a serious matter which should have been taken care of immediately by any reputable shop. They ignored many calls and emails about this and finally they gave me BS response denying responsibility and claim. They first promised to reimburse the cost of repairs from Camping World which they clearly explained and included pictures of what and how they fixed the mess AppleWay RV left behind. They sent a detailed report with pictures which AppleWay RV initially accepted responsibility and agreed to reimburse these costs. Current ownership is now claiming its the previous Appleway RV dealer owners responsibility while Im stuck in the middle and my expense. This place is a complete joke and should not be allowed to be in business. The positive reviews could very well be fake as they are nothing like what they represent so be aware and stay clear of these incompetent crooks. I have this situation clearly documented since October been going back and forth with them. Finally over 6 months later their position is that current owners have no responsibility going forward. Nonsense excuse. Stay away from these crooks.

Just wanted to shout about our awesome experience with our Sales Agent Angel Beltran at Corwin Ford…read morein Tri-Cities. We went truck shopping last month - not necessarily looking to purchase that day - but open to it if we found the right rig. When we pulled up to Corwin, we were greeted by Angel. He came across as 100% legit, not pushy at all - completely welcoming and eager to answer our questions. I had my eye on a Maverick - and he was super knowledgeable about all the features and differences between models. Made us feel super comfortable was easy going the entire time. After a test drive, and Angel showing us all the features - we were sold! The whole experience was great. Angel is going to be a Super Star!! Thank you Corwin!!

The worst car-buying experience of my life…read more I purchased a used Tesla from Corwin Ford in October 2025 and drove eight hours from Southern Oregon to pick it up. I've bought many vehicles over the years, and this was by far the most disorganized and frustrating experience I've ever had. To be fair, Omar and Stephen were outstanding. Omar was professional, responsive, and never pushy. Stephen was knowledgeable, calm, and genuinely tried to fix problems as they came up. They are the only reason this review isn't one star. Everything else -- especially management -- was a mess. From the start, almost every decision required a manager, and each one contradicted the last. I dealt with four different managers, and the lack of communication between them made the process chaotic and unnecessarily frustrating. Jered pressured me with typical "we have a lot of interest" lines, rushed my deposit, and insisted it was non-refundable even though the vehicle clearly needed attention. When I asked for a refundable deposit, they actually told me to write the contract myself. After I drafted a legitimate agreement, they rejected it and allowed only a handwritten amendment. He also never followed through on multiple things he said he'd do, including trying to beat my financing rate. When I arrived to pick up the vehicle, it still had makeup on the seats, pen marks, damaged trim, poor detailing, and multiple recalls that hadn't been addressed. The car hadn't even been properly charged because employees kept unplugging it. Then came Fabian, and he was the breaking point of the entire experience. His demeanor was openly hostile, dismissive, and confrontational from the moment he walked in. No introduction, no professionalism, no basic courtesy. He demanded additional personal information without explanation, performed a "Ford survey" that immediately led to spam calls, and insisted he needed to run my credit again--despite already having 80% of the vehicle funded and multiple confirmations of my wire transfer. His explanation made no sense, and the entire interaction felt manipulative, as if he was pushing a loan purely for the commission. Even other employees hinted he was "having a really bad day," which doesn't excuse the behavior. Paperwork errors added hours to the process, including discovering my deposit was never even processed. The only person who handled the final paperwork professionally was Yaritiz, who was kind and helpful despite cleaning up mistakes made before the documents reached her. Unfortunately, the problems didn't stop after leaving. The dealership failed to remove the previous owner from the Tesla system, which left me stranded at a charging station in Boardman because I couldn't access charging. They also left the previous owner's personal and financial information visible on the vehicle. Only after contacting Tesla directly and paying a prior balance was the vehicle unlocked for use. Stephen later reimbursed me for the hotel, and eventually (after repeated follow-ups) I received the missing wheel cap. But no one else responded. In the end, Corwin Ford's management team turned what should have been a simple purchase into a multi-day ordeal filled with pressure tactics, misinformation, errors, and unprofessional behavior. I left with zero confidence that my personal information was handled securely or that this dealership operates with any real oversight. Omar and Stephen deserve recognition for their professionalism. The rest of the process -- especially management -- needs serious reform.

I have been patiently waiting to do a review on this company. BEWARE!!!! Tri-Cities Mobile RV is…read moreunprofessional and incompetent. They are also foul mouthed and I will never let them back in our space. Here is the short version: 1. Paid for a new tankless hot water heater and water pump. 2. 4 weeks later the hot water heater still does not work properly with multiple late visits, ignored texts and phone calls, foul mouths, and inconsiderate workers. 3. In those 4 weeks, I had to listen to excuse after excuse as to why this wasn't working etc. Asked to be kept in the loop and had to call repeatedly (Usually from a different number, because they wouldn't answer any calls from me). 4. After numerous visits (never on time with little to no communication) Ash said he gave up. I have a water heater that doesn't work properly, a leaky water pump, and holes in my walls with wires everywhere. We asked for our receipt and had to ask many more times before we got a receipt so that we can continue to work with the water heater company on warranty work. Long version: Let me start this review by sharing my qualifications. I have been in commercial/industrial construction for nearly 20 years, 15 of those years have been solely dedicated to building healthcare facilities. Because my career asks me to travel, me, my wife and kids full time RV in our Grand Design Solitude as it makes the most sense. I chose to install a tankless water heater as we are a family of 4. I also had them change the fresh water pump while they were in there. I wanted to hire this work out as I enjoy my free time and I am really busy doing my own job and building a hospital. The first red flag was his schedule. All other companies I called were 4-5 weeks out. Not Ash (owner of Tri-Cities Mobile RV). He could install as soon as he got the parts.. So I went with him and decided to schedule. That was a BIG mistake. They showed up close to on time and proceeded to install. Everything was going smooth and I was getting excited for unlimited hot water! I paid for the install and material while they were testing (second BIG mistake). When they completed the work, they began to test the unit. The unit would not maintain hot water and the thermostatic display would not operate. After about 3 hrs of troubleshooting, we still did not have consistent hot water. They gave up, left and basically told me to talk to Ash about it. I called Ash directly after they left. Ash proceeded to try and sell me the product. His tone and demeanor were anything but professional. When the conversation escalated because I was not satisfied, he began cursing at me! As a customer with absolutely no leverage at that point, I proceeded to tell him that I was going to contact the manager of the RV park and file a complaint as they WERE one of the approved mobile techs that they will allow in the park. His response was "Don't you f@%*n threaten me!" over and over...so apparently this is a normal state for this "Ash" hole. After that, I calmed down and realized what type of character I was dealing with and went in to damage control mode as he already had my money and all I had was a hot water heater that didn't work properly and a leaky pump (the water pump wasn't installed properly either, and I was told that the leaking was normal...) Working through this with Ash was a horrifying experience. I would always get the same lies..."I'm on the phone with the engineer, we have to send pictures to them, they are in a different time zone...etc. " His lies started conflicting with his lies. The only thing I asked for as the customer, was to be kept in the loop. I realize that working though warranty issues with manufactures is a challenge, but he has no concept at all about customer service. The engineer from the water heater told him to change a part on the water heater. Funny thing is he didn't change the part out that the manufacturer sent because he didn't think that was the problem. Clearly he has never worked with engineers...they need to check the box in the flow chart before moving to the next troubleshooting item. Even if it's not the problem, they need to rule it out, but I digress. Many times, through the 4 weeks I was dealing with him, he was late, he would not return calls or texts. I had to start calling from other peoples' numbers to get anyone to answer. None of his employees would come back to my rig because Ash insulted his employees to the point that one of his workers quit for 3 days and refused to work until Ash apologized to him. Yes, this was all told to me by HIS employees. Completely unprofessional. His crews also talked bad about other customers in the RV park where we were staying. He even told me his bank account was cleaned out via text when I was asking for an update. (I have the thread if anyone would like proof). Literally not enough room to describe how bad this company is. Ran out of characters.

Man this business went out if their way to help us! Our trailer lost brakes on our vacation and i…read morecould not get any mobile service to help because they were all booked for 3 weeks. Ash said he was booked too, but wedged us in to get us back on the road. Couldnt be happier with them and would recommend them!