The girls broke fixtures off on shower. On top of that they left in a hurry and never said…read moreanything??

Great service but we moved out and can't use their services anymore. Great value for the moneyread more

Best cleaners EVER! Emma and her team are professional, punctual, polite and take pride in their…read morework. I trust them with my home, my "treasures" and my pet. They use "clean" and organic supplies which they provide. They have cleaned my home for over 3 years now, and I have never had anything but a positive experience every time they come. Emma is smart and kind and will commit to finding the exact service that works best for you and your home. I highly recommend One Step Clean!

We used One Step Cleaning for a bit until they abruptly told us they could no longer clean for us…read morebecause we had cats. I think overall, the cleanings were mostly good, but it felt like there was always something and at some level I didn't really trust the owner Emma. The first time my apartment was cleaned, a lady showed up with what appeared to be two children who should have been in school. I didn't think much of it at first, but it later became apparent to me that the lady cleaning always brought at least one child with her. None of the children spoke English and the situation made me a little uncomfortable. At some point it came up in conversation and Emma insisted to me that this child was actually an employee and was there to clean my unit. She said she has a hard time finding a job because most employers do not believe she is 18, but that she was. Since she looked and acted like a child, this just strained credulity . . . When I first booked, I asked if she could just skip a large guest bathroom/bedroom and bill us for a two bedroom apartment instead of a three bedroom. I was told this was impossible because of her system and she had no choice but to charge me the higher rate. At some point it came up again that I was paying to have rooms cleaned that I didn't want cleaned and she told me if I paid her via Venmo rather than credit card she would continue cleaning all of the rooms, but at a lower price. I said this was fine, but then they stopped cleaning the extra rooms and told me this was what we agreed to. Fine, but it definitely wasn't what we agreed to. Finally, Emma told me rather abruptly that she could no longer clean my apartment. There was a story that involved someone hurting their back, someone else going to Mexico, and Emma being allergic to cats. It didn't really feel that believable and I can think of other reasons why she would do this, but in the end it felt like an 'ok' resolution since at some level I didn't trust her anymore because of all the stories she told me.

The cleaning was nice, everything was done well…read more The team showed up at 9:24 instead of 9AM, but they charged me starting at 9:15. I was also told they would call me about 15 minutes before they finished so I could come by and look at the place. I drove by after several hours and the cleaners were gone. Unfortunately, I just have to trust when they left - which is harder since they weren't honest about when they arrived. I didn't hear anything from the company until the next day, which is when I learned about the incorrect start time. When I asked about this, they sad the charge was correct even with the adjusted time.

We parted ways with them after using them for about a year. The experience for us was very…read moreinconsistent depending on who they sent as part of the cleaning team. To their credit, the owners would offer a rebate or a re-clean if we complained and they were responsive. But in the end, we didn't hire a cleaning company to have to go behind them and make sure they were doing the job we were paying them to do, or ultimately, have to just do what they failed to do because it was easier than having to make the complaint and be inconvenienced by people coming back to clean something again. This was our first experience with hiring a cleaning service and what was promised was not consistently completed and ultimately didn't meet our expectations.

Easy to schedule, great rates and solid work. Everyone was really friendly and came on time.read more

Great speedy service. Was able to accommodate a next day cleaning last minute…read more Cleaned up for us after we had a party. Would recommend.

ATX Spring Cleaning did a deep cleaning of our rental house after we moved out. They did a…read morewonderful job! The house looked perfect. They cleaned the refrigerator and other appliances beautifully. The bathrooms were sparkling. The floors were super clean. I highly recommend them to anyone looking for exceptional housecleaners.

Love this service! Maria is very responsive, courteous, and on top of everything they do an…read moreexcellent job. Best cleaning service I've hired in Austin!

Great crew, very nice professionals. Came Out and cleaned…read moreup after some renovations. House was like new.

House needed a heavy duty cleaning after flooring in the whole house was redone and dust and dirt…read morewas everywhere. Reached out for quotes through Yelp and got @6. This was Friday late afternoon for a Tuesday cleaning. This was not the most competitive quote but given the scope we thought it would likely be done correctly based on the quote we were given. The staff was great to deal with in person and on the phone. The workers showed up and provided their own supplies and equipment. All surfaces needed to be wiped down, including blinds, fixtures, baseboards and floors vacuumed and washed. Also requested inside windows and bathrooms cleaned. Wow! Great job!!! Looked fabulous and didn't have that overpowering chemical smell that certain products leave. Clearly respected the surfaces in our home. Booking regular cleanings going forward! Thank you Kyle!! Highly recommend

The ladies were a little later than expected because they had some trouble locating our condo…read more However they got right to work and did a beautiful job of deep cleaning our place. I think it was cleaner than when we first moved in! No detail was left undone. They even folded up a pile of bed linens I had taken out of the dryer and left on a chair. I told them just to leave them, but when I came back to the chair after they had left, the linens were all neatly folded and stacked ready to go back in the closet. I will definitely will have them back again and recommend Dust It Off to others.

The response time to questions through Yelp was very fast. Communication with pre-cleaning…read morereminders and the-day-of when the cleaners would arrive was appreciated. Price was competitive and reasonable for the move-out cleaning. I chose them as they were very detailed from the beginning with what was included in the price. No need for a lot of back and forth. We had a 2000 sq ft home, it took 5 hours to clean with 3 cleaners. The house never looked so clean! Highly recommend!

Every time they do an incredible job, super detailed and thorough. Best cleaning service ive ever…read moreused. Jessica cleaned our apartment today and she did wonderful! The value is great for the level of care the cleaners take in their work.

Today was my only my 3rd cleaning using BritLin. After the first cleaning I upgraded to the whole…read morehouse instead of the hourly cleaning. Today Jessica K cleaned and did a fantastic job. I am very pleased with the work she did. All three bathroom (main concern) the kitchen and all the floor's look great. I am pleased with the cost considering the amount and quality of work that is provided.