I'm very happy with Renew Carpet Cleaning, they do a great job getting all the stains out and…read morealways seem to make even very worn carpets look great again. I manage two apartment complexes in SE Portland. Today, Donovan was very proactive today when I called in for water extraction needed they came right away and since it was a ground floor unit he also checked to see if water had entered the unit beside it! I wouldn't even think that it would enter that unit but it was starting to so he solved a problem before it got worse! I honestly feel like we are cared about as customers with this company and not just another paycheck towards them. Thank you so much, definitely sticking with you guys!

Impressed with their friendliness, knowledge and expertise. They do great work! The machine they…read moreuse to clean carpets was very different from other carpet cleaners. Got stains out that previous carpet cleaner could not.

Avoid this business! They showed up late, came unprepared for the job and got the job wrong when I…read morebooked the appointment so they had to go get the necessary equipment which took over an hour, then made up new job pricing on the spot, refused to honor their own website advertised $50 off coupon & when I went upstairs to get something I needed, I noticed they were walking all over treated and wet carpet with their outdoor shoes, though they assured me they always work back to front. They told me they couldn't put any shoe covers on at all,rules are rules, but one of 3 was wearing a pair & the others walked around supposed "cleaned" carpets with their dirty shoes. After I expressed concerns about this, the main guy said they were going to walk off the job, which is what they did, never completing more than half the job I'd hired them to do. I'd taken a full day off work specifically to get the whole house cleaned. Not only were they late arriving, then got the job wrong & had to get the right equipment (making the whole process start over 2 hours later than my appointment), told me I was owing around $200 more than discussed when I first set the appointment, then walked all over the carpets that we wet and treated with their shoes on, they left a mess downstairs with filthy mats they through down, walked around my floors again with their shoes uncovered, then refused to clean the entire bottom level of the house & walked out on the job. In addition, the guy made it out to my my problem & blamed me for them leaving because I'd expressed concerns over the many mistakes that were made - the 2 hour delay, the cost increase & compromised cleaning job ...complained to me that they're so busy & working a lot, instead of taking ownership & simply making it right. I'd used them 4 years ago & since then, the customer service & quality of work has turned to garbage. I had to make 3 phone calls yesterday & you first must go through AI which only transfers you to a messaging service. The message service is absolutely useless. They can't set appointments, answer any questions about basic service provided, can't confirm appointments, all they do is tell you they'll have the "service department " call you, which is the main man who came out to do the work with crew & zero phone calls were returned. I asked to have the owner call after the disaster they left me in by walking out, no call returned. If a customer can't express any feedback when major mistakes are made by the company you hire, when they misrepresent costs & then add on extras on day of, & refuse to properly perform the job & walk out without finishing because they just don't feel like finishing, that is completely unprofessional. They cost me an extra lost day off work & additional monetary costs of having to hire another company as emergency cleaning services so I can move back into my living spaces horrible business model & terrible customer service. I think it's reasonable that businesses show up on time, pay attention to the job that was booked & come prepared, and then complete the job professionally & properly, & assess the cost that was discussed when booking the appointment. It's simple. Many companies offer the same services & I would recommend using anyone besides this one. I regret asking them to come back 4 years later because clearly their service & quality has substantially declined. Unprofessional & overall terrible experience.

For 10 years now, we've been using Xtra Touch in Vancouver, WA for carpet cleaning. We used to use…read moreStanley Steamer which was OK, but the attention to detail was not great. XtraTouch is like having a dedicated, fun family member who loves to take care of our carpeting. The icing on the cake is the carpet dries in much less time than with Stanley Steamer. Our carpeting is almost 25 years old and it looks new after Xtra Touch works its magic cleaning. We highly recommend Xtra Touch!!

Excellent work We…read moreonly use Jeff - North County Carpet Cleaning. He does such a great job and goes through all the details to protect everything while cleaning your carpets. Also very reliable, efficient, and quick.

Great job on our carpets! And customer service couldn't have been better! Highly recommend!read more

Thank you so much to Hugo from Vancouver Carpet Cleaning for coming out and deep cleaning our couch…read moreso quickly! With 2 babies, it has seen better days. Hugo was one of the first to respond to my project through Yelp with the information and quote I requested. He also had the most reasonable pricing and quickest availability which was great given that we contacted him Thanksgiving week. He even cleaned the carpet around our couch at no cost since he noticed we have two young kiddos who spend a lot of time around there. We will definitely contact this business again when needed!

Ilia and Edward did a great job. They communicated well and were extremely professional. My carpets…read moreand upholstery look brand new! I highly recommend Urban Nest Cleaning.

I hired Urban Nest Cleaning to clean my upholstery( antique couch, and chairs) this past week…read more Additionally, I also utilized them to clean my carpets. I found them exceptional in every way; from their outstanding customer service, excellent communication, to their attention to detail! They were also willing to move some of my heavier furniture that I was unable to, and they put everything back after the work was complete. I am extremely impressed with the results, and plan to continue to use their services moving forward. I will also be recommending them to everyone I know.

John does a super cleaning on all our carpets. He has been "doing" our carpets at our rental…read moreproperties for years. They look amazing and sometimes he has had to remove stains that seemed impossible to "treat". John also shampooed our carpet in our home. I highly recommend his services.

Excellent! Helped me after a flood! Managed the Water extraction, etc…read more I have used Vivo for years for investment properties and highly recommend!

eighty percent of my home office carpet was saturated with a year's worth of cat urine. I used…read morechemicals to try to get it clean to no avail. I really doubted that Brandon could make a difference. He and the crew dedicated themselves to getting that carpet pristine.- and they did! He saved that Carpet! Of course I would recommend him!

Presented them with a house where the carpet was just in horrible condition. Selling the house and…read morehe was able to perform magic and carpet looks great. Very easy company to work with told them what we needed and they quoted me a price no trying to upsell me for things I didn't need very very happy. Highly recommend.

Easy to book, arrived on time, did a great job. What more could you want? A super nice gal to…read moreclean your carpets? Check! J was fab. Thanks Brad's!