Avoid this business! They showed up late, came unprepared for the job and got the job wrong when I…read morebooked the appointment so they had to go get the necessary equipment which took over an hour, then made up new job pricing on the spot, refused to honor their own website advertised $50 off coupon & when I went upstairs to get something I needed, I noticed they were walking all over treated and wet carpet with their outdoor shoes, though they assured me they always work back to front. They told me they couldn't put any shoe covers on at all,rules are rules, but one of 3 was wearing a pair & the others walked around supposed "cleaned" carpets with their dirty shoes. After I expressed concerns about this, the main guy said they were going to walk off the job, which is what they did, never completing more than half the job I'd hired them to do. I'd taken a full day off work specifically to get the whole house cleaned. Not only were they late arriving, then got the job wrong & had to get the right equipment (making the whole process start over 2 hours later than my appointment), told me I was owing around $200 more than discussed when I first set the appointment, then walked all over the carpets that we wet and treated with their shoes on, they left a mess downstairs with filthy mats they through down, walked around my floors again with their shoes uncovered, then refused to clean the entire bottom level of the house & walked out on the job. In addition, the guy made it out to my my problem & blamed me for them leaving because I'd expressed concerns over the many mistakes that were made - the 2 hour delay, the cost increase & compromised cleaning job ...complained to me that they're so busy & working a lot, instead of taking ownership & simply making it right. I'd used them 4 years ago & since then, the customer service & quality of work has turned to garbage. I had to make 3 phone calls yesterday & you first must go through AI which only transfers you to a messaging service. The message service is absolutely useless. They can't set appointments, answer any questions about basic service provided, can't confirm appointments, all they do is tell you they'll have the "service department " call you, which is the main man who came out to do the work with crew & zero phone calls were returned. I asked to have the owner call after the disaster they left me in by walking out, no call returned. If a customer can't express any feedback when major mistakes are made by the company you hire, when they misrepresent costs & then add on extras on day of, & refuse to properly perform the job & walk out without finishing because they just don't feel like finishing, that is completely unprofessional. They cost me an extra lost day off work & additional monetary costs of having to hire another company as emergency cleaning services so I can move back into my living spaces horrible business model & terrible customer service. I think it's reasonable that businesses show up on time, pay attention to the job that was booked & come prepared, and then complete the job professionally & properly, & assess the cost that was discussed when booking the appointment. It's simple. Many companies offer the same services & I would recommend using anyone besides this one. I regret asking them to come back 4 years later because clearly their service & quality has substantially declined. Unprofessional & overall terrible experience.

For 10 years now, we've been using Xtra Touch in Vancouver, WA for carpet cleaning. We used to use…read moreStanley Steamer which was OK, but the attention to detail was not great. XtraTouch is like having a dedicated, fun family member who loves to take care of our carpeting. The icing on the cake is the carpet dries in much less time than with Stanley Steamer. Our carpeting is almost 25 years old and it looks new after Xtra Touch works its magic cleaning. We highly recommend Xtra Touch!!

We highly recommend Pacific Steam Carpet Cleaning! I think I reached out to them last Thursday and…read morethey were able to accommodate me by coming on a Saturday. They normally do not work on the weekends but I mentioned that I work remote full-time so that would be difficult. The crew of two was supposed to come at 1pm and they were prompt. We have three bedrooms, stairs and a hallway and the pricing was so reasonable, even when we had them add the enzyme treatment too (senior dogs). The carpets came out better than we anticipated and the customer service was outstanding. Thank you so much and we'll definitely use your company for future services.

Everything worked out well. Reasonable price, excellent service and my carpet looks great…read more Andrew was a great technician, right on time and a quick worker

Presented them with a house where the carpet was just in horrible condition. Selling the house and…read morehe was able to perform magic and carpet looks great. Very easy company to work with told them what we needed and they quoted me a price no trying to upsell me for things I didn't need very very happy. Highly recommend.

Easy to book, arrived on time, did a great job. What more could you want? A super nice gal to…read moreclean your carpets? Check! J was fab. Thanks Brad's!

Punctual, professional, did a great job and very fair quote. Absolutely recommend! Tim was…read morefantastic .

Super easy to work with, great communication and they did an amazing job. House looked amazing…read moreafterwards. Also super cheap for such high quality work. Would definitely recommend if you're looking for carpet cleaning.

Excellent! Helped me after a flood! Managed the Water extraction, etc…read more I have used Vivo for years for investment properties and highly recommend!

eighty percent of my home office carpet was saturated with a year's worth of cat urine. I used…read morechemicals to try to get it clean to no avail. I really doubted that Brandon could make a difference. He and the crew dedicated themselves to getting that carpet pristine.- and they did! He saved that Carpet! Of course I would recommend him!

This is the second time we have had Greener Carpet Cleaning clean our carpets in our house. We…read morewanted to get them professionally cleaned when we moved in, and Ayron did such an amazing job. Fast forward to 4 months later after getting a puppy who wasn't potty trained and peed everywhere in the house, a toddler who loves to color on everything that isn't paper, and lots of mud being tracked in... we called him up to do another carpet cleaning. Very professional, and affordable. Nothing but good things to say about this company, and would highly recommend if you are needing your carpets deep cleaned!

We recently used Greener Carpet Cleaning to carpet clean an entire home between tenants and they…read morewere excellent to work with and provided a great service. They were very accommodating for us as we had to have different workers in the home at the same time they cleaned the carpets. Highly recommend and will use them again in the future!

Very responsive and friendly business. I usually hire them to do my gutter cleaning esp in light…read moreof the less than great service from another company. They let you know when they're coming, when they're done and what they found. Will definitely do business with Kevyn's team in the future.

Meticulous!!! Our windows and window tracks look amazing. Kevyn & son are polite, friendly, hard…read moreworking and made our windows sparkle like diamonds! I was blown away with how wonderful they looked when finished. He also cleaned our patio cover and did an amazing job. For both jobs, we felt the price was affordable and reasonable. We highly recommend their service and will be using them again in the future.

Pacific Steam Carpet Cleaning did a beautiful job cleaning a sofa (well-loved by our dog and…read moreteenage boy), light-colored area rug, and 10 vintage dining chairs with matelasse fabric backs. The tech was on time and efficient, and explained the process to me in advance. I'm very pleased with the work he did. Thanks!

We needed our carpets cleaned prior to a new tenant coming in. They did a great job and even got…read moresome stains out that I had doubts about initially.