Our kitchen floor never looked better - in fact it looks brand new! Jessica takes great pride in…read moreher work, and it shows. I highly recommend this family owned company that has a long history in Portland. Great value, too. Jessica is a joy to deal with.

We have the original hexagon tiles in our kitchen that needed restoration. I'd contacted one…read morecompany who asked me to send them pictures, which I did, and then never got back to me. Our plumber gave us the number for Grout Masters. Jessica came and gave us an estimate and explained exactly what needed to be done. Came on a holiday and it was done in two days. Looks so much better. Happy with the results.

We have a bathroom that's just a few years old, but the builders didn't seal the grout so we were…read moreseeing some discoloration and some cracks starting to form. Andrew did a fantastic job on it! It looks gorgeous now. Andrew was also really awesome to communicate with. Very fast to respond, and gave super detailed and helpful explanations about what he was doing and why it mattered. We'll definitely go with Northwest Grout Works for all future grout jobs.

I talked to Andy at NW Groutworks, sent him photos, made an appointment for him to come and look at…read morethe work required. He didn't show up for the appointment so I called, texted and emailed him to reschedule. He never returned the call. He was really professional on the phone, but...totally, completely unprofessional in his lack of follow-up. Giving 1 star is generous.

Needed a company that came highly rated for solving the smell of pet urine. Rich got right back to…read moreme and after some questions, was able to give me a quote over the phone. We set a date, and he and his crew showed up on time (with reminders to me by text so I wouldn't miss the appointment either). VERY good work. Rich said the product used would continue to work for a few weeks, so I've waited before posting review. It has been 10 days, and the smell and stains are gone.

If you want to skip to the end, we HIGHLY recommend Mountain View Carpet Care!…read more Now for the details, 16 year old carpet and we I didn't think it could be saved... turned out fantastic! Pet stains, odors, spots and various other stains... All came out beyond our expectations. Easy to schedule, notified us when they were on their way over and even arrived early. Richard and his crew gave us a complete walk-through of the house before starting work, pointed out problem areas even we didn't know existed (yuck!). And told us his estimate before they started work. They were efficient, extremely thorough And the results were beyond our expectations. Not only do we HIGHLY recommend this company, this turned out to be an extremely great value as well. Thanks Richard!

Excellent! Helped me after a flood! Managed the Water extraction, etc…read more I have used Vivo for years for investment properties and highly recommend!

eighty percent of my home office carpet was saturated with a year's worth of cat urine. I used…read morechemicals to try to get it clean to no avail. I really doubted that Brandon could make a difference. He and the crew dedicated themselves to getting that carpet pristine.- and they did! He saved that Carpet! Of course I would recommend him!

George is one word - Amazing, he's truly a carpet wizard!!…read moreI'd given up and was ready to replace the light beige carpet through the entire house, but a friend told me about George and he made the carpet look truly almost new...and didn't break my budget! He's very responsive, professional, works really quickly, cleaned the entire house, stretched the carpet in several areas and it looks fantastic - I'm no longer embarassed to have someone over. Look for the video that he made on youtube - you'll be impressed. https://www.youtube.com/watch?v=WB2AqxPqSYo Highly recommend Fresh Start Carpet & Upholstery Cleaning!

George & Co. was exceptional at cleaning our carpets that had not beeen touched since we moved in…read more2019. I called them and left a message and they repsonded very quickly for available times and we scheduled without andy problem. They cleaned thoroughly and only took 24 hours to lift additional soils and particles before vacuuming and moving things back in place. Great Work and totally fit our budget!

Neat Nix cleaned our carpets at the beginning of the month. My wife and I have never been happier…read morewith a customer service interaction or the level of service provided before we encountered Neat Nix! After a small kerfuffle with a canceled appointment due to a tech's vehicle breaking down, the owner of Neat Nix himself came to make sure the job was done the next business day. The whole crew went above and beyond what my wife or I expected as a level of service. We were so pleased with the quality of the work that they had done that we took them up on their offer to clean our air-ducts and furnace system, during a later-scheduled appointment Unfortunately because our furnace Isn't a standard size, the filters that the crew had on hand, the day of the appointment, didn't fit, so the owner purchased a range of sizes, to try to get the best fit for us. The best of the three didn't really fit very well (but MUCH better than the one the previous company had jammed inside our furnace, like a taco...) So the owner of Neat Nix came by the house unannounced, the next day, with a package of the correct filters for our furnace; we could not have been more surprised and delighted with the level of service, commitment to quality and level of professionalism Neat Nix gave to our family. We have become loyal customers who will continue to use the wide array of services Neat Nix can offer your home! Highly recommended!

This is the second year I have had Nick come in to clean my carpeting and a couple area rugs. Just…read morelike last time, he did a first-rate job. My carpets, which had gotten pretty nasty, are now spotless and smell great. Beyond the actual cleaning, he and his assistant Gary are totally professional and very friendly. These are people that you will feel comfortable having in your home. Scheduling was easy and its clear that he cares about his customer's time. Not only is he punctual, but he is finished when (or before) he says that he will be. And, it goes without saying that he honors his estimates. The downside is that this sets a standard that most other service providers won't live up to! Believe all the five star reviews -- Nick is terrific!

Thank you for the superb carpet cleaning once again! We have been customers since first finding…read moreyour company in the 90s and never experience any problems. Not with your top-notch employees, the scheduling of the work, the quality of the job done, or the friendliness and professionalism of your employees. Our carpets turned out beautiful, dried quickly, and our dog, Mojo, loved B.J. Thank you again to all and we will see you next time!

If you are looking for a carpet, cleaning company, this is not your stop. I had Oregon Chem dry…read morecome to my house on Friday, September 11. When I booked this appointment with Renée, I gave her the exact measurements of each room that they would be cleaning. They quoted me $325. When Chem Dry here to clean my house, I got a call saying that instead of 400 ft.² they needed to clean 800 ft.². That's quite the difference. I let the gentleman know that felt like them giving me the other quote was just to get into my house and he assured me, they were going to do a fantastic job. They sent one man. He was here for exactly 1 hour. They charged me $515 which I did agree to so that is not the problem. However, when I got home from this $515 carpet cleaning job, I decided to vacuum my carpets because I was finding stuff on the ground. Still which I should not be finding after they did a thorough job. I want to state, when I talk to Renée on the phone before they came out, she assured me on the recorded line, do not vacuum your floors that is part of the amazing service that we offer. Perfect. I did not vacuum. However, that evening when I got home, I decided to vacuum the carpets after they said they did the job. I'm going to go ahead and post a video of a vacuum canister that was completely empty and once I vacuumed the space that they were supposed to do it was 2/3 of the way full! I made another video to show them the space that I did not ask them to do so that they would see, I only vacuumed what they were supposed to clean. I will post that video as well. The morning that they came, my dog has terrible allergies and did a little sneeze on the carpet. I very lightly tried to wipe up the snot, but I left it because I knew they were coming, and I did not want to embedded in the carpet. That spot was not even touched. When I called them that evening and explained everything to Renee, she did not want me to send any pictures, she did not want me to send any videos. She wanted to talk to the owner and take care of it. When I spoke to Pepe a few days later, he said they would send someone back out to clean the house again. I am not going to invite someone back into my house to do a job that should've been done right the first time. The fact that you would charge me $515 and walk away thinking that you had a job well done? I'm not going to ask you to come back. The comeback service is very nice if you missed a coffee spot under a desk. It is not a service that I'm going to take when you literally did not clean my whole entire house. Do with what you want these photos and videos. After he refused to help me any further, I ended up having to take this situation up with my credit card to have them dispute the charge for me.

I have worked with Cascadia Carpet cleaning for a few years now, using them to clean tough mystery…read morestains out of carpet for builders. I also recommended them to several homeowners for warranty stains that would have otherwise resulted in replacement of the carpet. There has yet to be a stain they couldn't remove. I recently had them come clean the carpet in my house, because I have babies about to start crawling. They used all natural cleaners safe for my kids. My carpet looks amazing and it's even really soft. I have no reason to ever look for another carpet cleaning company. They're the best.

Trevor a owner operator came to my home today right on time and cleaned my carpets - he was super…read morefriendly and very professional and did an amazing job! My carpets look like new! Highly recommend and very affordable!!!