I talked to Andy at NW Groutworks, sent him photos, made an appointment for him to come and look at…read morethe work required. He didn't show up for the appointment so I called, texted and emailed him to reschedule. He never returned the call. He was really professional on the phone, but...totally, completely unprofessional in his lack of follow-up. Giving 1 star is generous.

We have a bathroom that's just a few years old, but the builders didn't seal the grout so we were…read moreseeing some discoloration and some cracks starting to form. Andrew did a fantastic job on it! It looks gorgeous now. Andrew was also really awesome to communicate with. Very fast to respond, and gave super detailed and helpful explanations about what he was doing and why it mattered. We'll definitely go with Northwest Grout Works for all future grout jobs.

Our kitchen floor never looked better - in fact it looks brand new! Jessica takes great pride in…read moreher work, and it shows. I highly recommend this family owned company that has a long history in Portland. Great value, too. Jessica is a joy to deal with.

We have the original hexagon tiles in our kitchen that needed restoration. I'd contacted one…read morecompany who asked me to send them pictures, which I did, and then never got back to me. Our plumber gave us the number for Grout Masters. Jessica came and gave us an estimate and explained exactly what needed to be done. Came on a holiday and it was done in two days. Looks so much better. Happy with the results.

The best carpet cleaner in Portland metro. Jose and team always do a spectacular job. I highly…read morerecommend this business. My carpets look brand new.

Jose is amazing! His attention to detail really keeps us a returning customer. I've had him come…read moreback 3 or 4 times now. I've had a few other companies in the area do the same job, however they tend to clean the carpet around furniture, not moving much. Jose went as far as moving the bed frame to clean under it. I can't complain with his work. He makes sure to lay towels and whatnot to limit leaking from the equipment he uses, however since he's working with water some leakage is expected. But he never leaves a mess. Support small businesses! You won't be disappointed with his work.

We had a fantastic experience end-to-end with Val from Elite Tile & Remodel. He responded…read moreimmediately to our request for a quote, came for a visit within a few days, and took time to listen and understand our needs. We wanted to change the location of shower heads in our master bath shower (including re-plumbing) and replace the ceiling fan, but otherwise preserve the existing finish and tilework. Val came up with a thoughtful approach to minimize damage and rework, and offered a very competitive price (unlike several other contractors who wanted to make more extensive changes). He connected us with someone to help select the new hardware, and scheduled the job within a few days of us having the hardware delivered. Val worked incredibly efficiently and thoughtfully, taking just 2 days to complete the job and communicating with us throughout to ensure it was done right (e.g., placement of shower head, color-matching grout for the tile). He even improved the attic duct-work for the ceiling fan without us having to ask. I will not hesitate to use Val again for any similar projects and highly recommend him to anyone looking for a thoughtful and competent contractor.

To echo other reviewers, I feel so lucky to have found Val. His work (and work ethic) are exemplary…read moreand highly professional and he is so easy to work with and his prices are reasonable. The tile-work and the granite slab installation are perfect and I am so happy with how they look. His suggestions and advice were so helpful, and since he is a general contractor, he was able to deal with the unexpected dry rot in a window frame and subsequent complications. I'd hire him again in a minute.

She did an amazing job! Super detailed, got rid of tough toilet stains and made my carpet look…read moregreat. Highly recommend!

From the owner: Family owned and operated. We pride ourselves on our detailed and reliable cleaning services…read more Weather it's for office cleaning, AirBnB cleaning, post-construction or move- in/move-out cleaning we will ensure your space is sparkling clean. We utilize non-toxic, eco-friendly products that sanitize and eliminate allergens from your environment.

We have worked with Elegant Tile and Hardwood Floors for a number of different projects in our home…read moreover the course of two years, and they never disappoint! They were always polite, arrived on-time and honest about their expert recommendations. But most importantly, the quality of their hard work far exceeded our expectations! We would not trust any other company to help us with our flooring or remodel our bathrooms - we're lifelong fans, and look forward to the next time we're able to work with this great team on another home project.

they are awesome! used them 3 times, hard working and meticulous! Very professional and friendly.read more

Alyssa arrived promptly, reviewed my concerns, and took care of the stains. She encouraged me to…read moretake advantage of the 300sqft allowed in my $199 payment - she cleaned my hall, and two bedrooms. I was home but involved in virtual meetings etc - I was very confident she would do a great job with very little input from me - she did! At the end, she reviewed the work along with me. She is always informative and professional.

We received a dryer vent cleaning from Carpet MD…read more The work was done quickly and with great care. Many thanks to MD Carpet for the great result!

We decided to try and have our carpets professionally cleaned As replacement was not an option…read morecurrently We were pretty sure they were beyond hope I'd done some work at Tony's residence a few years ago and still had his business card Gave Tony a call to come over and assess the situation Tony was prompt on his arrival looked at the carpeting that we figured was done for treated the stains cleaned the carpets they look as good New and the price Was amazing we expected to pay Far more Thank you Tony for bringing our carpets back to Life Rudy and kaye of Beaverton

These guys are AWESOME! I recently moved into a rental house in SE Portland where the previous…read moretenants had *not-so-well-trained* dogs, and the whole house had stains and reeked of dog urine. Since the landlord didn't see fit to have it taken care of prior to my move-in date, I had to take matters into my own hands, and FAST. After searching on the internet for carpet cleaning companies, I decided to try to keep it local and not go "corporate" and take a chance with these guys. Boy was it worth it! I especially appreciate that they're a continual sponsor of the Oregon Humane Society. Tony, the owner of Evergreen, was EXTREMELY professional and came on VERY short notice. He did an AMAZING job on the carpet and took special care to pre-treat, treat and treat the carpet again where the worst of the stains were. He and his assistant got right to work as soon as they arrived, and boy did they not disappoint. They left the house with clean carpets and smelling great - I LOVE the citrus and enzyme carpet deodorizer they used when they were all done, too. The cost was VERY reasonable, especially considering how poor a shape the carpet was in to begin with. They came in lower than the corporate competitor's on-line estimate, and it was a great way to support a local business on top of it! They were on time, professional and efficient, and I felt completely comfortable having them in my home. I will definitely use them again, and highly recommend them to anyone in the Portland/Vancouver metro area!

thank you to adam again, for coming to the rescue after my dog tore up carpet (for the second time…read morenow). his repairs are high quality, and he really knows what he is doing - so he can suggest ways to get the best value. his pricing is super reasonable and fair as well. happy to be a repeat customer!

Great work from The Carpet Pro!!…read more They are communicative, thorough, flexible with scheduling (came last minute which saved us as we were in the process of moving into a new home) and professional. We appreciated their good work and will use them again if the future.