Have been a customer for four years or more. When ever I…read moreneed technical help or advice they are available to answer my questions. They also have a decent military and, veterans discount. The billing department also offers help and good customer service. Also, their equipment and installers are very patient and are able to offer good suggestions.

I have been a customer for over 5 years. Living in a rural area, reliable internet used to be hard…read moreto come by, so I was glad to find Unwired at first. I even have one of their relay towers within 500 feet of my home, and in the beginning the service was decent. Over time, however, the connection slowed significantly. When I called customer service, they upgraded me at no extra cost, but only after I asked. I found it frustrating that they don't automatically extend available upgrades to loyal customers. Their policy seemed to be that you have to complain or ask before they offer improvements--even if your service is struggling. That didn't make sense to me from a customer service standpoint. In the past year, the issues have gotten worse. Video meetings often cut out or force me to turn off my camera because of poor connection speed. I've spent countless hours troubleshooting and calling customer support, but nothing has resolved the problem. I finally tested a new internet option and was shocked at the difference: four times the speed at half the cost. When I called to cancel Unwired, they didn't even try to keep me as a customer--they simply admitted their product wasn't the best available and let me go. My advice: Before signing up with Unwired, research other options. It doesn't take long to find better internet service at a much better price.

This is the Best answering service covering a large area for doctors and other services. They do a…read moregreat job calling promptly and accurately. I have no problem with them. On busy days I Still get through. Very polite, very personable and friendly.

This time around I got excellent service. I upgraded my phone to that iPhone 14. Max plan & now I…read morenotice they charge extra to assist with setting up the phone transfer & accessories. The more you buy, the bigger the discount. I got a Coach case that was $50-$60. Yah I know, my eyes got big at that sticker price. So Visalia didn't have the accessories I wanted so I went to the Hanford store. Customer reps there were awesome because it took a few hours to set up my phone. This experience was way way better this around, why? Well I paid an extra $30 for it and about $100 in accessories. That Discount: I was able to get a bigger & better discount, but to get that one has to make sure they have their REAL ID set up. Yep, I do -I'm all caught up in the Matrix. Turns out I'm saving more money by upgrading after letting go of my OG grandfathered data plan. Yah sometimes yah gotta let go & I did. Much happier now. Wish I could remember the name of my sales rep

EXTREMELY Unprofessional staff, Don't know the dudes name, but this dude will flirt with your woman…read morelol, AND IN FRONT OF YOU! I personally have worked in customer service and i can tell you from experience the difference between flirty customer service and actual customer care service. Besides the point we just need a new phone bud, you don't need to ask my wife about her personal life. Thanks again

OMG 16kbps download speed!!! and they Still want to charge me to get out of the contract!!!…read moreBEWARE! KEEP AWAY!!!

I have been paying for 6MB per second download for nearly 8 months now and here's what I've found:…read more Pro's: -This is the only service that I know of that provides non-contract internet in rural CA Con's: -Notice there is only one pro? -They charge as much as the big companies ($49.99/mo) -Their service is terrible -They hang up on you a LOT, (and generally don't call back) on 4/11/2014 both James and Julio did this -It will take you hours on the phone and constant haggling to get any sort of service whatsoever -Some examples of the true speeds I have been experiencing over the time I have been using their services are .13MB down, .21MB down, .59MB down. End of the story: DO NOT GET THEIR SERVICES. They will take your money and run with it. They are a PREPAID service because they do not provide what you are paying for and will use that as an excuse to not refund your money. "A refund would be impossible" -James from customer service. *As of right now I am on the phone trying to get a refund for this past month of well below sub-par service. If they don't work with me at all I will be making a report to the BBB. **If you read this report and still decide to go with them, do not upgrade your services. Get the lowest plan because your upgrade will not do you any good anyway. The only change is what you see on your statement every month when they take your money via automatic withdrawals (they do not provide statements or bills).

I would like to give a special shout out to Mr. Roman and Infinity Home Services ( Mr. Alex too )…read morethey did an exceptional job on my Hikvision security cameras, very knowledgeable, very clean and fast as well. If you're looking for surveillance systems and or cameras these are your guys.

Quality of service 10 Personality 10…read moreResponse 10 Highly recommend his services. Pricing was amazing and was quick to respond

I was told I could cancel without a penalty due to poor service, but apparently I was misinformed…read morenow I will be charged $400 so make sure you get a "paper trail"before canceling so they can waive the early termination fee.

Horrible Internet service. They make you sign a 2 year contract saying they have excellent WiFi but…read moreit's horrible. Then you have to pay extra to cancel the service.