This locally owned business provides the best customer service! Aside from the customer service…read morethey also provide very competitive prices for their service. They respond to issues rapidly and are usually in front of notifying their customers of said issues. Best of all the answer their phones, and direct messages in real time! I can't recommend Wireless Internet Services Inc enough for all your wireless internet needs!! Thank you Tony for your help and patience today!!

We've been customers of wireless internet services for about 10 years now. During the pandemic our…read morebuilding was closed and they kindly suspended our service until we were able to reopen, A+ for customer service! Internet speed is great and the price is very reasonable. Thank you wireless internet

Have been a customer for four years or more. When ever I…read moreneed technical help or advice they are available to answer my questions. They also have a decent military and, veterans discount. The billing department also offers help and good customer service. Also, their equipment and installers are very patient and are able to offer good suggestions.

I have been a customer for over 5 years. Living in a rural area, reliable internet used to be hard…read moreto come by, so I was glad to find Unwired at first. I even have one of their relay towers within 500 feet of my home, and in the beginning the service was decent. Over time, however, the connection slowed significantly. When I called customer service, they upgraded me at no extra cost, but only after I asked. I found it frustrating that they don't automatically extend available upgrades to loyal customers. Their policy seemed to be that you have to complain or ask before they offer improvements--even if your service is struggling. That didn't make sense to me from a customer service standpoint. In the past year, the issues have gotten worse. Video meetings often cut out or force me to turn off my camera because of poor connection speed. I've spent countless hours troubleshooting and calling customer support, but nothing has resolved the problem. I finally tested a new internet option and was shocked at the difference: four times the speed at half the cost. When I called to cancel Unwired, they didn't even try to keep me as a customer--they simply admitted their product wasn't the best available and let me go. My advice: Before signing up with Unwired, research other options. It doesn't take long to find better internet service at a much better price.

Came in to transfer a service & ended up buying an internet Hot Spot w/o a contract for only $45…read more Saving $10 a month. Juan helped me out with my second line & assisted with the transfer & backup. Juan was very patient. We'll see how the hotspot works

EXTREMELY Unprofessional staff, Don't know the dudes name, but this dude will flirt with your woman…read morelol, AND IN FRONT OF YOU! I personally have worked in customer service and i can tell you from experience the difference between flirty customer service and actual customer care service. Besides the point we just need a new phone bud, you don't need to ask my wife about her personal life. Thanks again

The Pro for Clearview is that it is reasonable for the data rate you get. Because the company is…read moredependent on one person it is difficult to get help and the receiving towers seem to be down a lot. The reception of internet service is often spotty and periodically non-existent. It is very disappointing when service goes down so frequently.

I am on day 10 of no connection. I purchased a new router per their advice, I was still unable to…read moreconnect to their service. I placed 8 phone calls and left messages to the company between Tue 6/23 and Fri 6/26. Not one phone call was returned. It is unbelievable that they completely ignored my issues and provided no customer service. I have been a customer for 4 years. The service was never great and it was overpriced. I have cancelled my service and have asked for a refund.

This is the Best answering service covering a large area for doctors and other services. They do a…read moregreat job calling promptly and accurately. I have no problem with them. On busy days I Still get through. Very polite, very personable and friendly.

While I was living in SLO, my roommates and I used Spectrum internet. Student desk for the first…read moreyear, great quality internet. I'm rating this location a 4/5 because the customer service was awesome. Very kind ladies working the front desk. They answered my questions quickly and easily, so I was in and out in a flash.

I wish I could give a zero star. I've been a loyal customer for 4+ years, no issues besides a few…read moreconnection shortages here and there but nothing major. BUT they increased my bill to $120 without telling me and when I called to fix it they claimed they couldn't do anything about it! Decided to cancel today is 9/10, cancelled it yesterday completely with the exchange of equipment and they have me paying for the full month of September!!! So now my balance is $240!!!! Just for house Internet!!! Apparently "there hands are tied" and could not do anything about the balance therefore I'm bound to pay this ridiculous price!!! Completely ridiculous DO NOT RECOMMEND THIS PROVIDER!

Not a bad experience. I arrived 15 min before closing…read more I was addressed within 2 min of being there. When the young woman with the long dark hair was done with one customer they called me. It took no more than 7 min to be in and out. There were other people in the store as well. The only thing that I would change is I would have them have a check in counter and a display screen or something to account for the customers that walk in and have them taken care of in order. It would be a nightmare on a busy day to decipher who came first if someone isn't paying attention. Other than that. No issues.

Highly recommend Fernando when you go in you, spoke to him 2 day' His Customer service Awesome. So…read morewhen I went in today, i asked for him. You will not be disappointed. Thank you so much, Fernando.

OMG 16kbps download speed!!! and they Still want to charge me to get out of the contract!!!…read moreBEWARE! KEEP AWAY!!!

I have been paying for 6MB per second download for nearly 8 months now and here's what I've found:…read more Pro's: -This is the only service that I know of that provides non-contract internet in rural CA Con's: -Notice there is only one pro? -They charge as much as the big companies ($49.99/mo) -Their service is terrible -They hang up on you a LOT, (and generally don't call back) on 4/11/2014 both James and Julio did this -It will take you hours on the phone and constant haggling to get any sort of service whatsoever -Some examples of the true speeds I have been experiencing over the time I have been using their services are .13MB down, .21MB down, .59MB down. End of the story: DO NOT GET THEIR SERVICES. They will take your money and run with it. They are a PREPAID service because they do not provide what you are paying for and will use that as an excuse to not refund your money. "A refund would be impossible" -James from customer service. *As of right now I am on the phone trying to get a refund for this past month of well below sub-par service. If they don't work with me at all I will be making a report to the BBB. **If you read this report and still decide to go with them, do not upgrade your services. Get the lowest plan because your upgrade will not do you any good anyway. The only change is what you see on your statement every month when they take your money via automatic withdrawals (they do not provide statements or bills).