Absolutely horrible, leaking window and nobody is fixing it!…read more Short Story: My Girlfriends window is leaking after they replaced it, and the car is smelling horrible due to standing water. They broke trim pieces while they did it. I complained, and are sending me in circles without any attempt of fixing this. They are not picking up my calls anymore and I am GHOSTED. They will not give you a receipt until you annoy the hell out of them. THERE IS NO PHYSICAL ADDRESS or office, the guy on the phone will only give you email addresses into nirvana. (If you google any of their addresses their is NO SHOP, they are all random addresses) IT IS ALL JUST A BIG SCAM, at least their customer service. Just go somewhere else and save yourself the headache. Long Story, If you have the time.... I have gotten mine and my Girlfriends windshield replaced due to rock chips. On my car they have decided not to show up to the original appointment after calling them, they told me that my appointment was moved without notifying me. (I stayed home from work that day). They then cam later and did my car and it was OK. The real horror story was my Girlfriends Car. It was cold and snowing that day so they asked if they could use my heated Garage to do the shop. (I did) Car was done and I was letting the glue cure in the heated garage for a couple of days. After a couple of weeks my girlfriend realized a foul smell in the car. We realized that both passenger as well as driver side floor and padding was soaked in gross water. We realized that the windshield was leaking. Called Skyview, they asked for an email, so we wrote an email. Since 3 weeks I am calling multiple times a week trying to schedule the windshield replacement. Since then I have not received 1 call back or an email or any attempt to reach out to me to fix it. I hear different excuses every time I call, "waiting for a new window", "window got broken we are waiting for a new one", "there are only Junior Techs available no senior", so on and so on.... Furthermore, did they break plastic trim pieces around the car that are now flopping in the wind on the interstate. (They didn't even care to glue it down or anything) Another thing that is strange, I paid cash both times and both times because it was cheaper than card and they do NOT give you a receipt. For my Car it took only a day or 2 to get it after i called but for my Girlfriends it took 2 weeks! Every time i called them I asked for a receipts. what the internet has told me trying to figure out how to contact them: CEO Amir Jerbi, and the guy on the phone John Robert. (But i think they just got so many complains that Amir names himself John now.) All addresses are wrong, the only thing I found are from Tax records - 336 W 1ST ST STE 113, FLINT, MI 48502. Even their Indiana numbers connect to Michigan, so I think it is just 1 or 2 guys running this, and having a couple of cars running around. (maybe they are even external contractors doing the work.....) Sumup: I am deeply regretting my decision to go with this company. We have a car now that we can't drive in the rain and has to live in the garage. We have put hours of cleaning her car in and trying to get rid of that awful smell. Hoping that this negative review will motivate them to fix the windshield or refund me my money otherwise I will take them to a small claims court to get my money back.

So thankful to these guys! Came out and fixed a crack in my windshield I knew was going to spread…read morebut thanks to Sky view was fixed! They worked with us and our schedule and came to our home and fixed it. Very professional and clean work!

I think it's really cool, so I used the Yelp Projects tool to aid me in locating a professional…read moreauto glass company to replace my windshield. I received a few quotes with varying prices and couldn't decide, therefore I also did a Google search of reviews of the various places to help me make my decision of where to take my vehicle. GP, which is 45 mins away from my home, and an hour in traffic from my work, quoted me a flat rate with parts and labor included, which was $20 more than a shop in my neighborhood. The removal and install was fast, and the gentleman was very professional. My bill was actually $20 more than the flat rate quoted. Therefore, I ended up paying $40 more than I would have paid had I gone to a local shop, 1hour 45 mins driving, and a 1/4 tank of gas. Pricey lesson learned. However, I'm grateful that my windshield is fixed before winter. I recommend this location for folks who live in the area. It's clean with a comfortable waiting room. Also, if you're low in cash, make sure you know that "flat rate" doesn't mean the same to everyone. Use the Project tool to receive quotes, etc, but do extra homework and know exactly how much a service will cost you in exact pricing, considering your travel (gas) expenses, and time when comparing.

Asking a windshield store for a basic new windshield quote…read more One would assume that is what they are here for. One would be wrong. It is like pulling teeth.

I am very satisfied of the work from Auto Glass Now. I appreciate that they sent someone who…read morehandled my windshield replacement very professionally. I would definitely refer them to my friends and family. No more looking at that eyesore of a crack across my windshield. Thank you

I received exceptional service today!! my driver side…read morewindow rolled down and would not roll back up. I came inside with the part and they had me fixed and out the door in less than 10 minutes. They were kind and courteous and helpful and I am so grateful for their professional and quick support today, thank you to the team

I had an appointment from 8am-12 on a Saturday. Couldn't get an earlier appointment. A good size…read morerock hit my windshield over a week ago on that cesspool of an unkept M-39. It went from a bullet size hole and cracked across the windshield within hours and further overnight. It's been over a week and it didn't crack more then 12 inches or so since. Rimon, the Safelite tech was at the condo by 10:30am, he seemed nice and arrived before his text messaged estimated time. He told us it would take about and hour. He showed us how much he would be collecting for the windshield replacement, it would be $353+ and showed me the bill before we parted to let him do his thing. He said he could call me when he's done. I said yes. He was done after 45 minutes or so. I got a text from Safelite as well as a call from the tech when he finished. He asked if I would be driving it soon or today at all. I said maybe later. He was happy to remove the setting tape for me. I said it was fine. He suggested letting it set for a couple of hours if possible. The tech was quick with running my credit card and a receipt was to be sent to my email. He was deft, knowledgeable, friendly and professional. I like this easy and convenient process and will definitely do it again. Hoping it's a long while before I have to replace my windshield from road debris again though. The tech reminded me that there's a lifetime warranty on the windshield. Good to know. The non-OEM glass was made by Fuyao.

I will admit I didn't end up going to the Safelight here for the replacement of my window (I opted…read moreto go someplace a little closer to home since I was just in the area for a meeting) but they did give me a quick quote and checked out everything to make sure it was safe to drive. I was very stressed by the surprise breakage of my windshield and they put me totally at ease and give me a great baseline for what I could expect to pay for the repair. If I still lived in the area (I grew up nearby which is how I knew to trust these guys) I would certainly be bringing my car in for any and all glass related repairs! You're in great hands if you bring your vehicle here.

My Bronco is only a year old, 4000 miles on it , discovered the dreaded stone chip in the middle of…read morethe windshield. Glass America came out within 48 hours as per my request, first thing in the morning, took Dave maybe 15 minutes. Received text message/email updates as to arrival and when service was completed. Very courteous service. Happy no foul odor in the vehicle from procedure. Definitely will use this company again.

Awesome experience. Jeremy did a great job replacing our windshield. The price was 1/2 of the…read moreprice of the national supplier that my insurer had recommended. Glass America came to our home, made it look easy and it was a great job. We are happy

I didn't realize a new windshield could be so easy and fast! The front desk service was very…read moreprofessional and helpful and the workmanship looks perfect.

Professional, friendly, and reliable. Safelite was able to fill in a chip on my windshield on the…read morespot. They were very reasonably priced for cash paying customers. If you're not replacing the whole windshield consider letting Safelite fill in the blemish for a fraction of the price.

No one answers the phone. They text you to go to a link to fill in your details to make an…read moreappointment. I was able to make a Saturday appointment to get my windshield replaced. I have more than one crack and one is definitely going to grow bigger as it gets colder. Their window is 6 hours, that's a large window of time to sit around and wait for them to come around. They charge $35 to recycle the window and $50 to come out to you. My quote was $520.28, that's reasonable for out of pocket. The tech arrived in his transit by 12:28pm. I got a text to tell me arrived and it had his pic too, good for safety measures. I met Safelite tech, Kevin by 12:29pm. I am his 4th window replacement today. He used a fiber wire to cut the urethane seal off. It's actually the first time I have ever watched the process for the removal and install of a windshield. They need to remove the urethane to about 2mm. I was paid and done by 1:54pm. $ It cost me $531.47, a bit more than quoted. Kevin told me I could drive off in about a half hour and can remove the tape in about 2 hours. All told it took about 1.5 hours today. Kevin was careful during the removal and installment process. He was friendly and sociable too. He's a well seasoned and experienced tech for sure.

Safelite was not able to service my corvette after having me schedule an at home appointment, drive…read moremy car to another location all due to lack of skill of their techs. If you want your window replaced in a timely manner, great communication and actually a better price. Go to... Lairds Glass & Upholstery at 42320 Ann Arbor Rd, Plymouth, MI 48170

if i could give them zero stars i would. took 3 weeks to get my car in, then they had it for 3…read moreweeks before they caimed the frame was twisted and it was a total loss...took another 3 weeks to get my car. in that time they didnt even put the car parts back on the car and claimed they couldn't ("its like trying to put square pegs into a round hole due to the frame being twisted.") took the car to my mechanic and we put the parts back on in 1 hours time and the frame is totally straight...only issue is the part that goes around the front headlight, slightly bent. when i dropped off my car they said they would give me updates twice a week...they never called me once with an update. worst auto body shop ever...avoid this franchise, they are the worst!!! Just found out they removed my windshield washer fluid reservoir and didn't put the part back on the car or return it to me...as far as my knowledge they must give back all parts taken off the car...potentially illegal...nice driving in Michigan winter with no washer fluid....this place is a joke!!!

Super friendly service . Right on top of everything and walked us through it all step by step. I…read morehighly recommend their service!

Terrible customer service. Faulty repair job. They came out twice and wind is still blowing through…read morethe windshield. They will block your number and won't return calls. We've even messaged the owner directly. Beware of this"company." They have addresses but no physical presence at these addresses.

From the owner: Skyview Auto Glass Westland, located at 36000 Campus Drive, is your go-to destination for top-notch…read moreauto glass services, including windshield replacement and repair. Specializing in auto glass replacement, our skilled team ensures your vehicle is safe and secure with excellent craftsmanship. Whether it's a cracked windshield or a complete front windshield replacement, we provide swift and reliable solutions. Our mobile auto glass repair service offers convenience and efficiency, bringing expert care to your doorstep. For all your windshield repair needs, count on Skyview Auto Glass Westland for superior service and quality results.