Redford Auto Repair was a great place to get my car repaired. Needed a new exhaust system and the…read morehad the best price and the best service. They offered free towing which was wonderful. The time from start to repaired and on the road was impressive. They communicated the details thoroughly through the repair process as well. The have 5 bays and a collision shop in the back lot of the building. They have a comfy waiting area as well. I'll be coming back here from now on for all my auto and truck repairs.

I had a very frustrating experience with Rashid and this shop. Before bringing my vehicle down, I…read morespoke with Rashid on the phone and explained exactly what I needed done. I was already working with Scott at Michigan Sandblasting and planned to have my Jeep's underbody sandblasted there. Rashid told me they could apply POR-15 afterward, so based on that I paid to have the Jeep towed down there. After it arrived, everything changed. Rashid started questioning the project and for over a week I was given the runaround. Multiple times Rashid told me he would "talk to Scott figure out a solution and call me back," but the call back never happened. Every time I followed up I got the same vague response and nothing actually moved forward. Rashid knew all of the details prior to me towing it down there. If this wasn't a job they wanted to take on, that should have been communicated from the beginning instead of telling me to bring the vehicle down and spend money towing it there. It's extremely frustrating to be told something can be done, only to have the shop avoid giving a straight answer after the vehicle is already there. Very disappointing and unprofessional way to handle a customer. I wasted time and money because they couldn't simply be upfront about whether they were willing to do the work.

Advertise 11,500 for car . Once they tap on all there additional fees it's almost 13,000. Don't buy…read morefrom this dealer in my opinion .your getting took.

I reached out to discuss my deductible via phone with Joe and he placed me on hold for greater than…read more10 minutes. I then hung up. Joe later had the nerve to unapologetically text me about my car being ready and never apologized for the extremely long phone call hold. Unfortunately I was never told upfront that the full deductible wouldn't be covered..... Why did you copy and paste the exact same message Adam to my response?? Did you not take the time to write a new script?

Mike is amazing sales man Niccky is the best services…read moreadviser I had to work with through out not having my vehicle while the recalls were being taken care off Cary is such a sweet heart for her kindness and calmness helping me get into my loaner vehicle for the meantime of my vehicle being worked on

It is impossible to get ahold of anyone in the service department. You get stuck with a AI…read moreanswering prompt, forwarded to a call center who still can't get ahold of anyone.

Very fair pricing and timely repair of my car. You can really feel the family business vibe of the…read moreplace and you just know you can trust them.

Had a fender bender with my Bronco. Called 2 ford dealerships to see about getting repaired. Both…read moreof them said it would be around 3 months before I could get it in. I told them I'll try somewhere else and they said all body shops would be a long wait. I called Korte's Collision and they said it would be a week. I dropped it off after the replacement parts came in on a Monday and it was done by Friday. They did an excellent job, can't even tell I wrecked it. It's a family owned business and you can tell they take pride in that. If I had to say one thing negative is they didn't call me when the parts came in. After they were ordered about a week with no word. I called the and they said they were in. Not sure how long I would have waited if I didn't call. Definitely not a deal breaker, for all I know they came in that day and they would have called be that afternoon. If I ever wreck my car again, I will take it here and will recommend it to anyone that needs body repairs.

I could see how the other reviews are 1 star because if the price hadn't already dropped on the…read moreused car I purchased, I would have had negotiate A LOT and I'm not sure they would have budged . However, I thankfully got to them at a good time! This was my first time buying a car alone. I'm a mid-range Type A person, so I went in fully researched and ready to walk away if they weren't going to meet my needs and price points. Tony was super helpful and really nice. A real no b.s. business transaction thanks to him. I've told my friends that if they're on the hunt for a car to definitely go see Tony because he honestly made the best of this process! *I bought used and the car was just as listed. I'd test drove at other dealers and the cars were dirty inside and it seemed like they didn't care. This dealership definitely wants you to feel good when test driving which was a bonus for me.*

I have NEVER said this on a review, but if you are a person of COLOR...DO NOT COME HERE! I checked…read moreout a car on CarGurus and called to inquire. I reached a man named TONY C who told me that the $5500 listed was NOT the price. He said it was $6000-$7000, and it was a MECHANICS SPECIAL and they had NOT inspected it. I advised again on what I was seeing and I started the paperwork for the deal and printed my summary. He said he had to check out the info and would call back. When I hung up, Jessica O called stating she saw my inquiry online and asked if I wanted to see the car. I advised of the above, and she had me text screenshots to her and apologized saying she wanted to know where Tony got the numbers , why he used the term "mechanic's special, and ASSUMED I NEEDED THEIR FINANCING. She stated that while they WOULD NOT finance the car, I could ABSOLUTELY obtain my own through a third party. She stated she would call me back. A few minutes later, Tony C called stating that he could NOT sell me the car because they weren't financing it and gave me a song and dance. I NEVER said I needed financing. As a matter of fact, I had already been pre-approved and had whatever money was needed. I advised him of Jessica's conversation with me and I told him to talk to her. Then Jessica calls back stating she spoke to the Finance Mgr and I could indeed have the car for the $5500 listed. So I set a time to see the car for 11a on Wed Oct 15th. TODAY I called before going and Carol told me to ask for Rich Putty. I went in and DOWNHILL it went. Rich tried to give me to TONY C. I explained what happened the day before. So now RICH P is agitated. He tells me I have to put down $500 dollars for a TEST DIVE! I ho out and tell my husband. My hubby comes in and asks why? RICH P says if we didn't want to do that, we could TEST DRIVE IT IN THE PARKING LOT! Yall, they treated us like THIEVES! Why on earth would I want to STEAL their RAGGEDY 2015 Patriot that had ALL KIND OF LIGHTS ON (engine, brakes, tires, etc.)? Plus, my hubby and I can go ANYWHERE to SIGN AND DRIVE, but I just needed a reliable car to take out of state. RICH pawns me off on CAROL and my hubby was like LETS GO. We left. In hindsight, after the way TONY C LIED about the price and how he COULDN'T sell me a car, I shouldn't have wasted my time. In this space that we're in, keep your RACISM out of your business b/c as forestated, we were NOT rude or anything to them. We were just THE WRONG COLOR, and maybe they thought we were desperate for any TRASHY car they had. If you look at my reviews, you will see that in my EIGHT YEARS of being an ELITE YELPER, I have NEVER written a review so long and detailed. So, PEOPLE OF COLOR, DO NOT COME HERE!

J&J did an excellent job in repairing my mother's vehicle after an accident. They double checked…read moreand found a crack in the axle and were able to scramble and replace it in time for her being able to get it back before Mother's Day. Detailing it made it look like a brand new vehicle!

A person hit my Honda CR-V on my driver's side while I was leaving a shopping center in Allen Park…read more My insurance company wanted to send me to their preferred collision shop, but it would have taken too long to get my car back and they weren't open on Saturdays, which means I would have had to wait and take time off of work to take my car in. I took my car to J & J Collision the next day (a Saturday), just expecting them to get me a new door, but they far exceeded my expectations. At the time of the accident, my car was essentially three different colors. I had sun damage on the entire front half. Last year, I took it to Lafontaine (where I purchased the car) to repaint the hood. Lafontaine did a terrible job, painting my hood at least 3 shades lighter than it was supposed to be and tried to charge me extra to fix some nonexistent dents in the hood. I took "before" pictures, so I know that there were no dents. I was really impressed with the communication I had with Waled and the rest of the staff. They kept me informed about what was going on with my car, and were very clear about how exactly much I would pay out of pocket to have the sun damaged areas painted. It was absolutely beautiful when I picked it up. It looked brand new and was all one color. The painter was able to blend my hood, sun damaged sides, door and back of the car together seamlessly. I paid extra for it, and it was so worth it. My car actually looks much better than it did before the accident. I highly recommend J & J Collsion.

I came in for and estimate; my door was binding and could not open. David came out with tool and…read morefix it immediately. How wonderful.

Highly recommend Howe Collision! After an unfortunate accident, I called Howe Collision for a quote…read moreand spoke with Beth. She is wonderful! She setup an appt for the next morning for me to bring my car in to quote the job. She worked everything thru my insurance company, explained everything to me and recommended a rental company that would pick me up when I dropped off the car for repair if needed. What I imagined would be inconvenient was executed flawlessly. Dropped off car at 9a, she called the rental car company to pick me up, and I was back to my day within 30 minutes. Didn't miss a beat in my busy schedule. Bonus, when my car was done, I was able to leave the rental there and she called them to pick it up. The quality of the repair is 100% perfect, I couldn't ask for anything more. Beth made the whole experience painless. Amazing job, and a wonderful experience. Thank you so much!!! I hope I don't need you again, but if I do, I would not hesitate to come back.

Have an older car that I like to keep up. Paint was peeling and found rust. Was recommended by…read moreshop manager to get an aftermarket hood and repaint. Hood looks great and paint matched. Sue P.

Very kind and considerate guys. NICK explained what could be done to my dented rear bumper and…read morekindly did for free. Im very appreciative for my blessing.ĺ