Working with this team was completely positive and professional. I had some water damage to my…read moregarage and they were able to get it back to normal with a handful of weeks! All the team members I communicated with were professional, responsive and quick. From the front desk, to the mitigation team, to their rebuild team it was all a positive experience. This was the first time I had to work with insurance and they helped the entire way through. My garage looks great and I couldn't be happier with their service, quality and value of work. Thank you Ian, Nate and Sam! You were all great to work with.

If you have an issue with your home, call these guys! They're truly the best. From start to finish,…read morethey were honest, reliable, and incredibly trustworthy. Going through a restoration process can be extremely stressful, and I honestly don't know how I would have gotten through it without them. They walked me through every step, explained everything clearly, and were incredibly helpful throughout the entire process. They also worked seamlessly with my insurance company and made what could have been an overwhelming experience so much easier. They were truly a valuable team player and went above and beyond to help us. I can't recommend them enough! If you're dealing with any kind of restoration issue, give them a call, you'll be in great hands.

I had a water heater leak in my garage that caused water damage and some mold because of that. Alex…read moreand his team from Otter Water Restoration came right away, set up drying equipment, removed the damaged drywall, treated the area for mold, and rebuilt everything beautifully. They were professional, honest, and kept me updated through the whole process. You'd never know there was a leak -- everything looks brand new now. Highly recommend!

Had an emergency on a Sunday evening and contacted so many people but they were either super…read moreexpensive or closed. I came across Otter Water and immediately contacted them. Alex answered immediately and gave VERY reasonable rates. He arrived to my house promptly and got the issue taken care of immediately. This guy is very reliable and super helpful! I 110% recommend his services and would definitely hire him again for future work. Thanks, again, for your awesome work!

I cannot say enough amazing things about SoCal Steam Clean and the technician, Jorge! I also have…read moreto add that the person who initially took my call, Aiza, was so friendly and sweet. She walked me through the process before scheduling me. From start to finish, he made the entire carpet cleaning process an absolute breeze. Jorge was on time, efficient, professional, and incredibly thorough. He even let me know as soon as he was on his way, which I really appreciated. Once he arrived, he took the time to walk me through the entire process and explain everything in detail. He also told me about the pet treatment and carpet protectant options, and after he explained the benefits, I definitely decided to add those services! The attention to detail was incredible, and the difference in my carpets is AMAZING. They look and feel brand new! I honestly didn't realize how much of a difference a professional cleaning could make until I saw the finished result. It's so refreshing to have a technician who is knowledgeable, personable, thorough, and genuinely takes pride in his work. Jorge went above and beyond, and the entire experience exceeded my expectations. SoCal Steam Clean has officially earned a customer for life and will absolutely be my go-to carpet cleaning company from now on. I will also be recommending them to family and friends! Thank you so much, Jorge, for doing such an incredible job. My carpets look AMAZING!

Customer service was on point from start to finish! SoCal Steam Clean Inc. was absolutely amazing…read more Julia responded quickly to all of my questions and was able to accommodate the date I requested for service. I also really appreciated the communication beforehand, including letting me know which employee would be coming to my home. On the day of my appointment, Taro provided an estimated arrival time and arrived right around the timeframe I had requested. He was professional, friendly, and took the time to walk me through the entire process. He listened to my concerns about the mess my dogs had made of our living room carpet and made sure I knew that all of the products being used were safe for my dogs. Taro used an enzyme cleaner to help eliminate the unwanted odors, and I could not be happier with the results! My carpet looks brand new, and there are absolutely no lingering odors. Taro did an exceptional job! I will definitely be using SoCal Steam Clean Inc. for all of my future carpet cleanings. Highly recommend!

I have been dealing with some water damage at my property for some time…read more I found this water restoration company online and decided to contact them. What a great experience! Moses was professional, helpful, and super easy to work with The work was quick and everything was beautifully restored!

It's one of my worst nightmare. Finding mushroom growing out of my ceiling. I didn't know this was…read moregoing to be Last of Us situation happening in my own home! I did have at least 6-7 companies come by to pitch their thing, what's gonna happen, how much it was going to cost. In the end I ended with this company and I have zero regrets. Thankfully, I had the best people to get this situation resolved quickly. I worked with Arturo Ramirez (from San Diego)'s team from start to finish. Arturo came to give an assessment of what is going on, what needs to be done, and when they are going to do so. The preparation they did before the work was amazing. I have carpet upstairs and they put plastics on everything so there would be a minimal cleaning in the end. Arturo communicated with me on everything they are working on. After all done, they cleaned everything, they put back my toilet with no issue, the walls are painted and textured. I didn't think that they were cutting any corners or trying to get it all done and get my money and be out. Only small issue I had was the communication about the invoices with their accounting team. I had to call them multiple times to get it updated since I needed the bills split between HOA and me. But in the end they got it all figured out.

Very knowledgeable and without Charles workers Christian and Angel job wouldn't have gotten done…read morethanks again. -Robert palma

I had a burst angle stop under my kitchen sink and they were referred to me. Carlos came the same…read moreday and assessed the situation. He coordinated the various stages and was very easy to work with. Within a few days due to a weekend in between, the team came in to demolish the site. Christian and Angel came first and were very professional and personable. They explained what was going to happen step by step. Then Adrian and Josh came and the team worked together to accomplish the project. Christian communicated all day and walked me thru what they did at the end of the day. I highly recommend this company.

If you are searching for a company that will help your current home problem right now, whatever it…read moreis, YOU CAN STOP AND CALL SMART DRY!!! I was with another company who are making really shady claims and decisions when i looked up on yelp to see if there is anyone else who can help me. And this company is the one who responded and helped me out right away. They went above and beyond... Justin is the most amazing, helpful, responsive, organized and knowledgeable person in this business. He took care of us, guided us through the process and assured us every step of the way... even helped us with home insurance adjustor to get what was really needed, not on just what the insurance will want for us to settle with. I also wanted to commend Steve, our project manager for being honest and patient with the process. There are moments where i know he could have just let things slipped by without me even knowing but he was truthful on all the products and the outcome, he made sure we will be happy now and forever with the kitchen repairs. Also, i wanted to say how professional all the crew that came from start to finish, all were courteous, kind, hardworking and took pride of what they do. I even asked for extra work on some items and they delivered! I cant thank you enough. And will be recommending this company to everyone i know.

I had a leak in my kitchen coming from the upper floor . Justin and his team came to assess the…read moreproblem and found a small waterline leaking . They repaired and cleaned up all the damages that was done . Very professional and responsive . All the work was completed at a timely manner. I would always recommend them . Great job !

When we were told that we might have white mildew and/or black mold in our attic, we knew that some…read morerestoration companies will "find" mold or mildew even if it's not there. Our search for an honest company led us to West Coast, and we hoped the reviews were true. The good news is, West Coast is as honest as it gets. Askia came out and looked around the attic while I watched from the ladder. First, he showed me that the supposed mildew was some sort of harmless sandy clay-ish material. And the supposed black mold was just "lumber mold", an industry term for "stain fungi"--the common dark streaks in lumber that originate at the sawmill or in the forest, don't weaken the lumber, and are not indications of moisture. Who knew? Well, Askia knew. And he actually spent time convincing me that we didn't need their services. So do I recommend them to you? You betcha! An honest company is a joy to find.

They showed up for a site visit on the same day I listed the project in Yelp. They were able to do…read morethe work right away. When they were done, the owner reviewed the photos and made the staff come back and clean it one more time to remove the remaining black stains. I was satisfied with the remediation work and the additional follow through. The restoration portion of the work was led by another person and that scope of work and estimate wasn't as smooth. It was the same company but different people running the job like it was a separate company. I ended up hiring another contractor that I had worked with me before.

Angel with So Cal Flood was extremely knowledgeable and reliable. He guided me through the entire…read moredemo process, kept me informed at every step, and made sure I knew what to expect. Dealing with a water leak was stressful, but Angel made the whole situation much easier to handle. Highly recommend!

I canceled the service today, not because of Angel or SoCal Flood, it's because my wife is burning…read moreout, and it's high possibility we cannot claim the insurance due to unclear water source, no active leak... Angel is very responsive and try to help, he comes estimate on time but the situation is different from what we guessed, so my wife would like to take care of cleaning by ourselves in the end. Now I am waiting for Angel's boss to reach me out and see if any fee occurs during this visit, I know most of the company do free estimate, but I am willing to pay for good service, just hope not too much, haha. I will update how much be charged later~

We unfortunately had a busted pipe behind the wall that spread water behind the master bathroom &…read moredown to the garage. This company was recommended to us and now we know why. Ryan first came to do the assessment. Super informative and reassuring. Easy to communicate with for sure. On demo day, which was looooooong. Giovanni along with Nate and Raudel's crews were great to work with. They were efficient, polite and kept me assured that they would take care of things and updated throughout the process especially since I was dealing with all of this while my spouse was on a work trip. When I had my spouse on video call to see the progress, he said their work was clean. We've worked with other companies for demo but these guys were wayyyy better at it. When it was time to pick up equipment after drying time was over, Gio again kept me informed with what stage of the process we were in and what'll happen next. We still have a ways to go to get back to norm but these guys have been good to us since the beginning of the process. Definitely recommend!

I want to report a few things . First of all I DID NOT POST the 5 star review thats below. One of…read moreMighty Dry employees posted review under my profile while at my house. All I asked him was, "can you help me get to the link where I leave a review."? But this employee went ahead and posted his own review of his own performance with the company and added employee's names whom I don't even know who they are. Besides that, I have not been able to contact their billing department about some concerns I have about their billing statement and concerns about their sales rep who assured me my flood damage at my house would be covered by my insurance. The sales rep even got on the phone and assisted in opening the insurance claim by getting on the phone with my insurance and not identifying himself as the Mighty Dry Sales rep, which I'm not sure if that's conflict of interest. In my case my insurance denied my claim, now I am left with a huge bill from Might Dry. My emails and my phone calls to their billing department continue to be ignored since 8/25/26.

We had an unexpected kitchen remodel done by Restoration Solutions due to a water leak. The…read morekitchen was gutted from water damage. Jim Thurber was the Project Manager who walked me through the process of putting everything back together again. He actually worked with my Insurance Adjuster, and I didn't have to pay anything out of pocket, except for an unforeseen leak with wall damage after the initial estimate was done. He had his employees there around 8 am every day they were supposed to be there. Alex and Marcus (i am not sure of the names, but hopefully I got it right) did the drywall/patching of the mess of my kitchen. Then the cabinet team finished it off, painted everything exactly matching the original paint, and put all the appliances back where they belonged. The kitchen looked brand new, and everything was cleaned up afterwards. The timeline was as first estimated. If there were any issues, Jim took care of it! Jim communicated with me often, and he reassured me that everything will be done to my specifications, which they were. Great company! Wonderful project manager (Jim)! Fabulous employees!

Thanks you to Ely from restoration solutions, as a first time homeowner having a leak in your home…read morecan be extremely stressful, not knowing what to do Ely helped me along the way. He would even go as far and to contact adjuster and made sure we got approvals to get the bathroom back to even better condition than it was before. Also thank you to his team Gilberto and Mario who came to work on the bathroom it's beautiful and I couldn't be more happy!