My son has the flu. He received a positive flu test. He has had a very high fever for a day and a…read morehalf. My husband told them his test was positive. CVS refused to fill a Tamiflu prescription because the instructions were for preventive and not treatment. So we weren't able to get it. I normally use Modnur's which I love, but he was treated on Sunday and had no choice but to use them. Insane!

I'm so sick and tired of the staff members that work here. Every time I go to call them or pick up…read morea prescription they are either lost in conversation or give me an attitude. It's every time. When I go to pick it up, they're either busy talking and socializing with their co workers or sighing and acting annoyed. I believe that if you work in customer service you should treat people with respect because that is literally your job. If you have this pharmacist I would recommend you change ASAP.

I am visiting the Omni Hotel in Bedford. My Doctor called in a prescription for me. Unfortunately…read moreCVS didn't take my insurance. The tech at the pharmacy was extremely helpful. She sent my prescription to a competitor to be filled and covered by my insurance. Now that was CUSTOMER SERVICE!!

My friend and I walked into CVS just to look around and I was looking in the jewelry section when I…read morenoticed a worker was standing behind me just watching me. She asked me if I needed help and I said no .I walked away and didn't think anything of it and met up with my friend her and I both walked back over to the jewelry section, and I was looking at my nose piercing in the mirror and the employee came up to me, accused me of stealing the nose piercing that was in my nose. The piercing in my nose was obviously mine because I walked in with it in.All I was doing, was looking at the nose piercings that they had in the store. This is not the first time that I've walked into that CVS and have been followed around by the same employee. very uncomfortable experience I do not like being followed around when I'm just trying to shop.

I tried to pick up a prescription on a Sunday. Pharmacy closed. OK so I called today because they…read morewere going to put it back on the shelf if I didn't pick it up today. I asked the woman if they could hold it - I'm working but will be there tomorrow to pick it up. Nope. It goes back and I have to call tomorrow to get it back out for pick up. OK so I'll pick it up by 7 today then before you close - hope it goes back on the shelf by 4 or 5. Done with this pharmacy. From now on all my prescriptions go to Giant or CVS.

There is a male pharmacist that works at this location. One of the worst people I've ever…read moreencountered in my life. He will purposely try to make getting your medications difficult and stressful. I've dealt with this on multiple occasions. I will be officially be using a different pharmacy. (And store entirely) FIRE THIS GUY!

A-OK for a CVS, which is part of the mall property and is not a stand alone. You'll find it on the…read morenorth side, close to the Taco Bell. Inside, the usual products arranged as expected and well stocked. I was able to quickly find what I needed and ring up my purchase.

The night time pharmacist is very rude, he puts down his coworkers in front of customers and when…read moreasked to call the help desktop get a override thru the insurance he just plain out refused, even when my insurance asked him to call the help desk for a override for the prescription he refused. The medication was for my 13 yr old granddaughter so now I have to take her back to the ER to get a different medication due to when I called the ER to see if they could prescribe her a different medication they said I have to bring her back in. So now this fella with the chip on his shoulder costed me another co-pay for the ER. I will never go to this CVS again.

The store employees were condescending and wouldn't even show me where tge tape was to buy after…read morerefusing my closed package. 0 stars

If I could give less than one star, I would. The experience I had today was unpleasant to say the…read moreleast. A line of people, one cashier. She hollers for help, so another equally incompetent cashier opens the second register. My turn comes up, the first lady just walks away. After waiting longer, the second cashier informs me that my prescription won't be ready for another 30 minutes. Three hours after the prescription had been called in. Why the delay? "We're busy," was the response. Said in the most insulting, rude, snotty tone. This is not the first time we have encountered long lines and rude staff. Will be changing our pharmacy immediately.

Every time I come here there's some excuse as to why I cannot pick up my meds. However this time…read morethey did have a reason, I had my "office card" instead or my "pharmacy card". Not knowing that I gave them the others and when finally realize the flaw and got the card for them the elderly woman in the back just couldn't keep her smart-ass comments to herself. Thanks for the fanatic service, sarcasm all too much intended.

Very friendly and helpful. Nice gift area where you can shop while waiting for your proscriptions…read moreto be filled.

Recently, while downtown I needed some personal care items and thanks to Yelp - checked to find…read morewhere the nearest CVS was. Coming across this locations, you would never know that it would be where it is. Right on the downtown walking mall, in a historic building, it almost surprises you when youre walking up and all of sudden- there's the CVS. At any rate, I walked in and was very impressed with the amount of items that are squeezed into this space- not just the usual drugstore items, but also foodstuffs, candies, chips, party supplies, business supplies, and the pharmacy in the rear of the building. The two issues I had were (1) the low level of customer service and (2) the pricing. The first issue is when I asked if they had a particular item - AFTER LOOKING MYSELF - the girl simply stared at me like I was a moron. Hey- sorry to bother you. I'll let you get back to pushing back your cuticles at the counter and daydreaming out the window. The second issue pertains to the prices which, even though they are a corporation - seemed really high for me in terms of other places I have been to. I don't know if rent is really high in the area, or they have to pay a hefty amount for the items - but it just felt like I was paying out of my nose for everyday items.

5 Stars for the staff.Typical horrendously overpriced food and OTC medication but that is to be…read moreexpected from any CVS. Misleading price tags with deals that must be expired. Bought 2 packs of jerky that were 2 for 7$ (normal price was an atrocious 5.99) and ended up paying 12$ for them.

They are very prejudice. So if you haven't been going there for awhile or Caucasian . Do not get…read moreyour prescription sent there . They have great smelling candles tho

I have used this Pharmacy for a few years now ONLY, ONLY because it was a mile from my house…read more During that time I have been handed wrong medication on more than one occasion. They also have a $5 minimum for credit cards. This is not reasonable during a time where prescriptions can cost hundreds a piece but, because my insurance charges me only $1 they need to suck every last drop out of you. Their hours don't suit a busy lifestyle they suit THEIR lifestyles. Another way they are not looking out for their customers. The last straw was on a Saturday ten minutes before they closed at TWO!! They were unable to process my ID through the "new" system but the big name was able too. They are open late, all around easier to deal with. Most employees are either rude or just don't care. WORST PHARMACY EVER!!!!

I would give less than one star if I could. By phone, the automated system demands a birthdate…read more If you don't have an account with them, it will not put you further and will hang up on you. You can get zero information about what you need unless you're able to waste your time to show up in person. Complete garbage.

This is my normal pharmacy and typically I never have an issue with service. I went to pick up my…read morescript and Gina (the pharmacy tech) was absolutely unnecessarily rude and very unprofessional with me. I had a script sent from a manufacturer due to a manufacturer error, I went through the pharmacy to pick it up, mind you this was the second time because the day prior the other pharmacy tech didn't know what I was talking about. Besides, Gina immediately told me "you have to come inside for that" this was not made aware to me prior as I went through the drive through, I was unable to apologize as she left to find the manager since he was the only one who apparently knew where the medication was. When she handed me my meds she repeatedly and unprofessionally told me this wouldn't happen again and I have to come inside next time. Had this information been made aware to me prior I would have no issue coming inside however this information is not posted. The fact I was treated and spoken to like a child is despicable, clearly Gina needs better training when speaking with customers. If you have a sign on the window stating customers should be nice to staff maybe CVS staff should be nice to their customers

Ridiculous phone system, impossible to speak with a live person until they call back, takes 3…read moreminutes to even get through the system and leave a message. Staff is rude and not helpful at all. Will be switching asap.

CVS pharmacy has been great filling my medicines. If you expect instant refilling of your…read moremedicines then try somewhere else. All pharmacies sometimes have to restock on medicines. The pharmacy personnel have been very friendly and caring. I will continue to use CVS. Thanks!