Great Pharmacy! Super pharmacy assistant "Kelly" was great providing information on the phone,…read morewarm and friendly and more than willing to do some research and make phone calls on the customers behalf ~ huge help!

Convenient drive thru.Phone AND on - line Rx renewal.They will even contact the doctor if no…read morerefills left. Warm friendly staff. Quick transactions. Great candy counter -I get Mallow Cups there!

A-OK for a CVS, which is part of the mall property and is not a stand alone. You'll find it on the…read morenorth side, close to the Taco Bell. Inside, the usual products arranged as expected and well stocked. I was able to quickly find what I needed and ring up my purchase.

The night time pharmacist is very rude, he puts down his coworkers in front of customers and when…read moreasked to call the help desktop get a override thru the insurance he just plain out refused, even when my insurance asked him to call the help desk for a override for the prescription he refused. The medication was for my 13 yr old granddaughter so now I have to take her back to the ER to get a different medication due to when I called the ER to see if they could prescribe her a different medication they said I have to bring her back in. So now this fella with the chip on his shoulder costed me another co-pay for the ER. I will never go to this CVS again.

People there are nice but the market seems badly stocked. Refrigerated section designated as…read morehealth food is almost completely empty and is apparently not being restocked. This seems like a chronic problem there - I suspect this market, or Weis in general, is losing profits. Since no manager was on duty and the customer service desk was closed (at 6:30 p.m. on a week night!) I only got a half hearted explanation. In other words, no one knows why items are out of stock. As others have noted it's very depressing to see everyone checking out their groceries. I leave feeling depressed and angry. Customers are the last thing on their mind; profits clearly are most important.

Sunday 11/27/22 1040 am. Such a sad day in society where there are 14 cash registers in the store…read morewith employees, walking around everywhere and loading shelving up and standing in the front, watching people self check out. Of the 14 cash registers only three are set up for employees to run groceries through like a normal grocery store, where they do the scanning and bagging. There was not a single employee working the cash registers. Of the 14 cash registers eight were being used by customers, scanning and bagging their own stuff at the time that I went through the line for a check out. Of the eight people scanning and bagging their own stuff half of them had large carts completely full of groceries, and they were doing all the work themselves as the employees were just standing around chatting at the front. I can't imagine the amount of jobs that were lost due to them doing it this way. It is not like they have a Covid issue anymore because that has been over for a year. As far as stocking of items in the store, they are usually better than the other local store (Martins) close to here and I think that is due to the fact that the other store just gets more customers. If I need to get something quick, I will come here. But I do my regular grocery shopping at the competitor. The service there and quality of the fruits and vegetables at the other store is considerably better than the fruits and vegetables from here. Also, the selection at the competitor store is significantly larger. The only reason why the store got a three rating was because of the cash register area. Otherwise I would've given it a four-star.

This is the WORST pharmacy I have ever encountered..... They don't carry normal meds like…read morealbuterol. Today me it would be 2 days to fill. When I gave them 5 week days notice that I needed an anti blodcloting med filled, it took them almost 10 days. But when I called at the 10 day mark they said that it was to early to be filled. You can't get a hold of a live person, when you go there the people are rude and not caring... it is the worst.

I scheduled a flu and COVID vaccine appointment for 9AM. Show up on time, only to find out that the…read morepharmacy doesn't open till 10AM. I did go to the pharmacy counter. The employees were talking behind the screen, but no one even acknowledged my existence for a good 3 minutes. When they finally spoke to me, they told me to come back at 10 in a mocking tone. The scheduling error isn't the fault of the store or employees, but they were entirely nasty and unhelpful. Thank you CVS for wasting my time. I will never return to this store or any other CVS store

Absolutely dreadful CVS. The pharmacy staff are rude. Pharmacists are the worst of the lot and…read moreuncaring to boot. The shop is undergoing renovations but it's never really clean, but I object to the unclean vaccine area, not to mention the pharmacist sticking a Band-Aid on top of the table before putting attempting to put it on my arm. Pharmacists seem to change on a weekly basis maybe that's the problem - no continuity at all. But really the unprofessionalism and rudeness will keep me from ever returning to any CVS.

Pharmacy staff is rude. Be prepared to sit in the drive through for a long time only to be met with…read morea lady who comes across like you are a bother

Worst pharmacy in the United States. I have an auto immune disease and a special needs child so I…read moreunfortunately deal with a lot of medications and pharmacists. For the past 3 years this is what I've had to deal with EVERY SINGLE TIME: -The 2 heavy set African American female cashiers don't care about any of the customers or their job- and have no problem telling you the customer or their boss which has been an elderly Indian gentleman or an elderly Asian woman that. -Dr will call in a prescription to be filled and they say they 'never received it' which turns into an all day affair of my doctors office having to call the pharmacy repeatedly and threaten them to fill it -They send an auto generated message saying your prescription is ready, but it's usually not because 'the truck hasn't delivered it yet and we don't know when it will arrive try again in 3 days' or 'we're busy sorry maybe tomorrow' -After being treated so rudely by staff my wife refused to deal with them anymore. Last visit she made her phone died having to complain to the doctor about their unprofessionalism. The pharmacy refused to let her use the phone to sort it out. A gentleman behind her let my wife use her phone and yelled at them on her behalf. -The pharmacist/ manager either doesn't care about all these problems or they are just completely incompetent. -The list could keep going but it's not worth my time. I've already been stripped of a month or more of my life dealing with this place. Following the advice of Walgreens corporate office/ my Dr/ my sons Dr/ my wife's Dr/ the Better Business bureau/ other Pharmacists in town/ and every other customer at Walgreens on Dual Highway I have met along this slow death march of something so simple as picking up a prescription- we will never set foot in this godforsaken train wreck that seems to be an experiment in how to ruin people's lives while denying them the medicine they pay for and need!

Had a time to pick up my prescription wasn't ready for 2 days call pharmacy and wait on hold for…read more30 mins plus for someone to pick up and hang up on you worst pharmacy ive ever delt with

Easy and tidy, this CVS was laid out tidily and the store was exactly as it's supposed to be. I was…read morequickly able to find what I needed, get it to the register (no wait!) and be on my way. Parking lot is a bit of a hassle but that's not their fault.

Terrible customer service; can't even talk to a human being....on hold 30 minutes and can't get a…read moreresponse!!! WTF! Much needed refill held up by their non approved assumption then have to wait 24 hours!

This is the most horrible store available in the Hagerstown area. I have dealt with them only…read morebecause they have weekend hours but crap on that. They tell you a script will be filled but 2 days later they still dont even have the medication. Crazy. They lie to not have to confront the lack of management in the pharmacy and the people are rude. I suggest you use another pharmacy loca t ion such as Antietam which are much more organized and friendly.

Worst pharmacy in the United States. I have an auto immune disease and a special needs child so I…read moreunfortunately deal with a lot of medications and pharmacists. For the past 3 years this is what I've had to deal with EVERY SINGLE TIME: -The 2 heavy set African American female cashiers don't care about any of the customers or their job- and have no problem telling you the customer or their boss which has been an elderly Indian gentleman or an elderly Asian woman that. -Does not matter what time or what day you go in, there is a line of pissed off customers all of them leaving shaking their heads in frustration. -Dr will call in a prescription to be filled and they say they 'never received it' which turns into an all day affair of my doctors office having to call the pharmacy repeatedly and threaten them to fill it. -They send an auto generated message saying your prescription is ready, but it's usually not because 'the truck hasn't delivered it yet and we don't know when it will arrive try again in 3 days' or 'we're busy sorry maybe tomorrow' or 'sorry it has a prior authorization call your Dr' -After being treated so rudely by staff my wife refused to deal with them anymore. Last visit she made her phone died having to complain to the doctor about their unprofessionalism. The pharmacy refused to let her use the phone to sort it out. A gentleman behind her let my wife use his phone and yelled at them on her behalf(his sister used to work there and quit due to management apparently) -The pharmacist/ manager either doesn't care about all these problems or they are just completely incompetent. The cashier's literally yell and laugh at them. -The list could keep going but it's not worth my or your time. I've already been stripped of a month or more of my life dealing with this place. Following the advice of Walgreens corporate office/ my Dr/ my sons Dr/ my wife's Dr/ the Better Business bureau/ other Pharmacists in town/ and every other customer at Walgreens I have met along this slow death march of something so simple as picking up a prescription- we will never set foot in this godforsaken train wreck that I'm convinced is nothing more than a sick experiment in how to ruin people's lives while denying them the medicine they pay for and need. I highly recommend calling Walgreens corporate and voicing your opinion which hopefully will result in this pharmacy being completely restructured.

Just dropped by and out of town. Picked up for my cold. Anyhow, great customer service even though…read moreit's busier than my old CVS.

Drivethru was fine until they got robbed, so now you have to go inside. Upon walking inside I…read morenoticed it smelled like shit soon as I walked in, on a positive note I was greeted. But that smell was disgusting and that's been each time I had to go inside. I will not return not even if they were giving away stuff I'm cool .