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CVS Pharmacy

2.0 (3 reviews)
Closed 8:00 am - 10:00 pm

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Photo of Tee C.
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4 years ago

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11 years ago

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Photo of Mike J.
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11 years ago

Just dropped by and out of town. Picked up for my cold. Anyhow, great customer service even though it's busier than my old CVS.

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Walgreens

Walgreens

(11 reviews)

$$

Worst pharmacy in the United States. I have an auto immune disease and a special needs child so I…read moreunfortunately deal with a lot of medications and pharmacists. For the past 3 years this is what I've had to deal with EVERY SINGLE TIME: -The 2 heavy set African American female cashiers don't care about any of the customers or their job- and have no problem telling you the customer or their boss which has been an elderly Indian gentleman or an elderly Asian woman that. -Dr will call in a prescription to be filled and they say they 'never received it' which turns into an all day affair of my doctors office having to call the pharmacy repeatedly and threaten them to fill it -They send an auto generated message saying your prescription is ready, but it's usually not because 'the truck hasn't delivered it yet and we don't know when it will arrive try again in 3 days' or 'we're busy sorry maybe tomorrow' -After being treated so rudely by staff my wife refused to deal with them anymore. Last visit she made her phone died having to complain to the doctor about their unprofessionalism. The pharmacy refused to let her use the phone to sort it out. A gentleman behind her let my wife use her phone and yelled at them on her behalf. -The pharmacist/ manager either doesn't care about all these problems or they are just completely incompetent. -The list could keep going but it's not worth my time. I've already been stripped of a month or more of my life dealing with this place. Following the advice of Walgreens corporate office/ my Dr/ my sons Dr/ my wife's Dr/ the Better Business bureau/ other Pharmacists in town/ and every other customer at Walgreens on Dual Highway I have met along this slow death march of something so simple as picking up a prescription- we will never set foot in this godforsaken train wreck that seems to be an experiment in how to ruin people's lives while denying them the medicine they pay for and need!

Had a time to pick up my prescription wasn't ready for 2 days call pharmacy and wait on hold for…read more30 mins plus for someone to pick up and hang up on you worst pharmacy ive ever delt with

Walgreens

Walgreens

(16 reviews)

This is the most horrible store available in the Hagerstown area. I have dealt with them only…read morebecause they have weekend hours but crap on that. They tell you a script will be filled but 2 days later they still dont even have the medication. Crazy. They lie to not have to confront the lack of management in the pharmacy and the people are rude. I suggest you use another pharmacy loca t ion such as Antietam which are much more organized and friendly.

Worst pharmacy in the United States. I have an auto immune disease and a special needs child so I…read moreunfortunately deal with a lot of medications and pharmacists. For the past 3 years this is what I've had to deal with EVERY SINGLE TIME: -The 2 heavy set African American female cashiers don't care about any of the customers or their job- and have no problem telling you the customer or their boss which has been an elderly Indian gentleman or an elderly Asian woman that. -Does not matter what time or what day you go in, there is a line of pissed off customers all of them leaving shaking their heads in frustration. -Dr will call in a prescription to be filled and they say they 'never received it' which turns into an all day affair of my doctors office having to call the pharmacy repeatedly and threaten them to fill it. -They send an auto generated message saying your prescription is ready, but it's usually not because 'the truck hasn't delivered it yet and we don't know when it will arrive try again in 3 days' or 'we're busy sorry maybe tomorrow' or 'sorry it has a prior authorization call your Dr' -After being treated so rudely by staff my wife refused to deal with them anymore. Last visit she made her phone died having to complain to the doctor about their unprofessionalism. The pharmacy refused to let her use the phone to sort it out. A gentleman behind her let my wife use his phone and yelled at them on her behalf(his sister used to work there and quit due to management apparently) -The pharmacist/ manager either doesn't care about all these problems or they are just completely incompetent. The cashier's literally yell and laugh at them. -The list could keep going but it's not worth my or your time. I've already been stripped of a month or more of my life dealing with this place. Following the advice of Walgreens corporate office/ my Dr/ my sons Dr/ my wife's Dr/ the Better Business bureau/ other Pharmacists in town/ and every other customer at Walgreens I have met along this slow death march of something so simple as picking up a prescription- we will never set foot in this godforsaken train wreck that I'm convinced is nothing more than a sick experiment in how to ruin people's lives while denying them the medicine they pay for and need. I highly recommend calling Walgreens corporate and voicing your opinion which hopefully will result in this pharmacy being completely restructured.

CVS Pharmacy - drugstores - Updated May 2026

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