This is the most horrible store available in the Hagerstown area. I have dealt with them only…read morebecause they have weekend hours but crap on that. They tell you a script will be filled but 2 days later they still dont even have the medication. Crazy. They lie to not have to confront the lack of management in the pharmacy and the people are rude. I suggest you use another pharmacy loca t ion such as Antietam which are much more organized and friendly.

Worst pharmacy in the United States. I have an auto immune disease and a special needs child so I…read moreunfortunately deal with a lot of medications and pharmacists. For the past 3 years this is what I've had to deal with EVERY SINGLE TIME: -The 2 heavy set African American female cashiers don't care about any of the customers or their job- and have no problem telling you the customer or their boss which has been an elderly Indian gentleman or an elderly Asian woman that. -Does not matter what time or what day you go in, there is a line of pissed off customers all of them leaving shaking their heads in frustration. -Dr will call in a prescription to be filled and they say they 'never received it' which turns into an all day affair of my doctors office having to call the pharmacy repeatedly and threaten them to fill it. -They send an auto generated message saying your prescription is ready, but it's usually not because 'the truck hasn't delivered it yet and we don't know when it will arrive try again in 3 days' or 'we're busy sorry maybe tomorrow' or 'sorry it has a prior authorization call your Dr' -After being treated so rudely by staff my wife refused to deal with them anymore. Last visit she made her phone died having to complain to the doctor about their unprofessionalism. The pharmacy refused to let her use the phone to sort it out. A gentleman behind her let my wife use his phone and yelled at them on her behalf(his sister used to work there and quit due to management apparently) -The pharmacist/ manager either doesn't care about all these problems or they are just completely incompetent. The cashier's literally yell and laugh at them. -The list could keep going but it's not worth my or your time. I've already been stripped of a month or more of my life dealing with this place. Following the advice of Walgreens corporate office/ my Dr/ my sons Dr/ my wife's Dr/ the Better Business bureau/ other Pharmacists in town/ and every other customer at Walgreens I have met along this slow death march of something so simple as picking up a prescription- we will never set foot in this godforsaken train wreck that I'm convinced is nothing more than a sick experiment in how to ruin people's lives while denying them the medicine they pay for and need. I highly recommend calling Walgreens corporate and voicing your opinion which hopefully will result in this pharmacy being completely restructured.

I am happy to live in a community that has a pharmacy like this. They always get my medication…read morefilled quickly. The workers always are so friendly and remember you and your family to help you get your prescriptions quickly and efficiently. A nice in store stock to help you have all your needs met. They even had children's Tylenol in stock when I couldn't find it ANYWHERE

The staff is very friendly & helpful. They've helped me via telephone as well as in the store…read morenumerous times. The store is always neat and tidy and you never wait longer than a minute to be helped. I travel 20 minutes to utilize this pharmacy since I love the place so much! Local business with great customer service - you've got my business for the long haul!

My friend and I walked into CVS just to look around and I was looking in the jewelry section when I…read morenoticed a worker was standing behind me just watching me. She asked me if I needed help and I said no .I walked away and didn't think anything of it and met up with my friend her and I both walked back over to the jewelry section, and I was looking at my nose piercing in the mirror and the employee came up to me, accused me of stealing the nose piercing that was in my nose. The piercing in my nose was obviously mine because I walked in with it in.All I was doing, was looking at the nose piercings that they had in the store. This is not the first time that I've walked into that CVS and have been followed around by the same employee. very uncomfortable experience I do not like being followed around when I'm just trying to shop.

I am visiting the Omni Hotel in Bedford. My Doctor called in a prescription for me. Unfortunately…read moreCVS didn't take my insurance. The tech at the pharmacy was extremely helpful. She sent my prescription to a competitor to be filled and covered by my insurance. Now that was CUSTOMER SERVICE!!

I tried to pick up a prescription on a Sunday. Pharmacy closed. OK so I called today because they…read morewere going to put it back on the shelf if I didn't pick it up today. I asked the woman if they could hold it - I'm working but will be there tomorrow to pick it up. Nope. It goes back and I have to call tomorrow to get it back out for pick up. OK so I'll pick it up by 7 today then before you close - hope it goes back on the shelf by 4 or 5. Done with this pharmacy. From now on all my prescriptions go to Giant or CVS.

The Pharmacy has the rudest, most disrespectful staff I have ever come across at any business. You…read morego up to the desk and they look at you ask if you're crazy. They don't ask you for your name or birthday they just stand there and look at you like you're equating their time. I will never go back to that Rite Aid ever again. Ryan with the Puka shell necklace is the worst.

A-OK for a CVS, which is part of the mall property and is not a stand alone. You'll find it on the…read morenorth side, close to the Taco Bell. Inside, the usual products arranged as expected and well stocked. I was able to quickly find what I needed and ring up my purchase.

The night time pharmacist is very rude, he puts down his coworkers in front of customers and when…read moreasked to call the help desktop get a override thru the insurance he just plain out refused, even when my insurance asked him to call the help desk for a override for the prescription he refused. The medication was for my 13 yr old granddaughter so now I have to take her back to the ER to get a different medication due to when I called the ER to see if they could prescribe her a different medication they said I have to bring her back in. So now this fella with the chip on his shoulder costed me another co-pay for the ER. I will never go to this CVS again.

They were listed as a pharmacy tha thad the J&J vaccine. I called them and got pre-qualified…read more Right before setting up an appointment, they asked me for my address. When they heard I lived in Balitmore, they put me on hold. they came on the line 3 minutes later, and said they wouldn't give me the vaccine. When I aske why, they said they only wanted to give it to local people, and I wasn't eligible because I lived in Baltimore. that is certainly news to me and the Governor. They ought to be ashamed of themselves.

This is literally the best pharmacy around. I used them extensively for family members and they…read morealways remember me. I have been in here countless times over the past four years and I have never had a bad experience. They have bent over backwards to help me and other people I know. I would recommend this pharmacy to anyone

Went to Walgreens New Years eve day to get a passport photo for a visa…read more The woman who took my photo and adjusted the photo to make sure it was right could not have been nicer or more accommodating. Their equipment is new and that made a huge difference, I believe as well as the fact that she knew what she was doing. Thank you. Thank you, thank you.

If you want a prescription timely dont go here. Took me 2 days to get one script filled. Was told…read morethey had 200 to fill. Also if you call about a script there's always a wait. Most of the time it's a long wait. Drive thru is almost always loaded. Do yourself a favor, go somewhere else. Walgreens sucks

Love this cvs store in Greencastle. Would be 5 stars but the pharmacy knocked my review down two…read morestars. Everyone working at the front of the store is super nice, always welcoming, and always asks if you need help finding anything. The back of the store where the pharmacy is though, is not so friendly. There are at least three people working there that are nice and actually acknowledge your presence when you walk up to get your prescription, however for the most part you could stand there without a line in front or behind you, and wait while you watch them fill scrips and key in entries on the computer and even make eye contact with you without saying a word. A simple "I'll be right with you" would be suffice but you don't get that. The only reason I come here for my scripts is insurance purposes. However everything unrelated to the pharmacy is amazing like I said. It's by far my favorite place to do my run in and run out "forgot detergent" or "gotta grab make up I'm out of" store. I just wouldn't recommend using their pharmacy. And the fact they don't sell cigarettes is a plus as well. At least they are getting health conscious.

-10 stars the…read morepharmacist Ethel at Greencastle CVS is the nasty women I've ever dealt with, I've been going to this location for about a year. I get my prescription filled every month right around the same day each month, I've dealt with her on multiple occasions and has been rude, disrespectful and nasty to me almost everytime I've went to fill my script ( especially if there were issues or questions about it) this month was the worse! May 22nd 2026 I had my dr send over my prescription and they asked for it to be filled today as I wa leaving out of town and needed to pick it update rather than tomorrow. This became a WHOLE ISSUE apparently, I called and asked why they were you refusing to fill my prescription and explained I needed it today ( to clarify my insurance covers my medication to be filled and picked up 2 days before the 30 day marks ) it was abnormal for me to pick my medication up on the 28th day of my months considering the type of medication it is and I have to leave my town to go there to pick up. Anyway, they returned my call over an hour later, Ethel was immediately rude to me, talking down on me when I was being polite and just trying to figure this out, she claimed my insurance needed to prove this request because it was before fill date ( in her mind ) so I called my i immediately after and spoke to the women who told me, my medication that I've been on for 6 years was approved to be picked up on day 28 every month and that Ethel didn't even try to run the medication on her end. My insurance offered to call them and speak to her. They got back to me and said " I spoke with Ethel, she said that this would be the ONLY time she would fill this medication and she would refuse todo it anymore after this" so here I am confused on why this women thinks she has ANY say about my medication. She thinks she own this pharmacy , she thinks she's a fucking doctor apparently because she is still in there thinking she can tell people when they can pick up there medication even though MY DOCTOR AND INSURANCE APPROVED IT. I will never ever use CVS for anything, myself, my family, my friends, my whole community is going to hear about this and I will make it my personal mission to have her taken out of this position because it is not okay to withhold people medication and treat them badly because you think your some sort of god. I will be speaking to corporate, and anybody else above her that can this women a reality check because she needs one! DONT NOT USE THIS CVS OR ANY CVS FOR ANY PRESCRIPTIONS OR SHOPPING!!!

Ugh, if I didn't have to, I would not have stopped here. Before my trip I needed to stop and grab…read morean extra power cord. I had did that the day prior and when I got home and opened the package to pack the cord noticed that it was damaged to the point that it was not usable. I figured that I would just stop along my travel and exchange the broken one for a new one. GPS will show you where to go when you don't know the area. Exactly what happened here. I wish now that I would have went elsewhere. I walked in and went to the area they had setup for customer service. Told them that all I wanted to do was exchange it for exactly what I had. They kept the item and I went back to the electronics department to find my replacement. I searched and searched and searched for a replacement. I wasn't seeing what I needed. I went to look for an associate to see if I am just blind or if they were indeed out of the item. When I saw an associate I went over and asked if I could get some help. It was a bit funny, I had asked one and had two come to help me. When I pointed out the item that I needed she used her little scanner thing and scanned the peg. Her database was telling her that there were two of them in stock. But not on the peg. We looked through every peg as a just in case. Nothing. Walked the department to make sure there wasn't a display with them on, nothing. Then the truth comes out. They had no one with knowledge of the department currently working. So even though the associate was answering my questions, her knowledge of the department was nil. She was just giving a blanket answer. Working retail prior in my life I would have gone to the back to check and see if it was just sitting on a shelf waiting to be placed on the floor. Or at least that's what I used to do when working. We would constantly pull items from the back to see if they could go out, if they didn't, they just went back to the back. I ended up just buying the charging cord that was shorter because it was needed and I didn't have any other time to stop elsewhere before reaching my destination. Went to the front and told the associate I was dealing with what the situation is. This is the irritating part. For me exchanging an item that was damaged to no fault of my own and having to get an item that was similar but not exact, I could receive the difference back to me via put back on my debit card (which is my money and basically cash in these days) or I could receive it back as store credit. For real, you think I want to carry around a gift card with like two dollars on it. I guess I'll just wait the three to five business days for it to show back up in my banking account.

Neat, tidy and well stocked, even if they didn't have a paid of dress slacks in my size…read more It's the same exact layout that I've seen in other Target stores and that includes the wide aisles, the same clothing in women's and men's and kidswear, plus electronics and food (limited produce and meat) and personal care. Open late, too. The sign said 10 pm!