Technician arrived on time did a great job explained everything thoroughly. Made the whole process…read morevery smooth.

I would recommend that any small business carefully evaluate its options before entering into a…read morecontract with this company. Unfortunately, they were our only viable alternative in the Lake Nona area, aside from Spectrum. While Spectrum provided a best-effort service and experienced outages roughly once a month, we ultimately decided to switch. We moved to Summit Broadband under an SLA agreement with dedicated fiber, paying nearly five times what we had been paying with Spectrum for what was expected to be the same--or better--level of service. However, the support has been significantly worse than Spectrum's. During business hours, support is mediocre at best, and after hours, calls are handled by a secretary who only takes messages. Additionally, the service has proven to be highly unreliable. Based on our experience, we would have preferred an LTE-based solution over continuing with Summit Broadband.

No greeting nor did they acknowledge that their clients are waiting long amounts of time. No…read moreurgency, spent an hour plus waiting to return box.

Horrible customer service. Had to go there twice after coming back a second time they still made us…read morewait. Spent hours trying to fix a small problem!!

We were under the impression that AT&T would be better then our Spectrum and Verizon Hotspot. By…read morefar the absolute worst fiber Internet I have ever had. They just ran lines in our neighborhood and convinced me to leave Verizon which wasn't perfect but it got the job done. After having service installed for about a week, our AT&T drops out completely at about 3pm to midnight everyday to less the 96mbps. I have called, texted, emailed with zero response and the online support is a joke and reads from script. Service request is a joke and the value for my money I should have stayed where I was with Verizon. If I could I would give them o stars. Thanks for nothing AT&T!

We changed to AT&T as soon as they came into our neighborhood as we were just satisfied with…read moreSpectrum. Two minutes later, our lawn crew accidentally cut the wire which was not properly buried by the AT&T crew. Due to lack of repair techs, they put our reconnection out six days from the day That the accident and cut off. This is unacceptable as both my husband and I work out of our home and use the Internet on a daily basis. Unfortunately, I have returned to Spectrum, they were able to reconnect me the next day. I fussed at AT&T as we are long longtime customers of cellular, and they said they just do not have the repair staff currently. They have overbuilt too quickly and do not have the infrastructure to support their new customers. The coverage was spotty and at times that the Internet was very slow. We will consider changing back to them at a later date once they have the proper infrastructure in place. It is good to have options which we did not have before.

The workers here are fantastic, especially the manager and the female workers. I didnt really get…read moreto speak with the males that worked there besides on that was really nice. They all try to help you with choosing the best option money wise.

hi my name is amilcar, me and my wife both 2, 17 cell phones the sale rep , antonio and matheus…read morethey help us very well. fantastic job guys. thanks for you help.

MAKE AN APPOINTMENT!!!! if you don't you will be waiting forever, however I made an appointment and…read morewas in and out in less than ten minutes. Yes, they are probably going to try to upsell you but nothing was pushed on me

Absolute garbage company. Multiple outages over multiple years that I had them, with no clear time…read morehorizon on when the issue would be fixed - I should have switched earlier, I fault myself for that. We are with AT&T Quantum Fiber now and love it. Faster speeds and lower costs. Spectrum made cancelling impossible. Of course nothing on the website. Had to call twice - first time I got "disconnected." And the woman I was speaking to conveientely couldn't hear my phone number when I read it to her. When they had to place me on a "brief hold" to disconnect my services it was for 10 minutes hahaha. Oh well, on to greener Wi-Fi pastures now! Don't ever use Spectrum.

Tommy and the team at Bayshore interactive were very helpful in providing IT consulting services…read morefor our fast growing company. We had some challenges figuring out an IT roadmap that was going to give us the best ROI very quickly. They assisted us in figuring out how to integrate our current ERP system with a more secure and robust internet infrastructure. I highly recommend Tommy and Bayshore Interactive if you want a professional and highly efficient IT partner.

Bayshore has saved me from so many IT nightmares--I couldn't live without them. My business…read moreoperates completely in the cloud so any problems with our internet completely shuts us down. I had been having a huge issue with our wireless signal extending throughout our building and I was told it could not be fixed by IT reps from two different companies. When I consulted Tommy from Bayshore about my issue he immediately had a solution and installed an amazing device that gave me wireless signal down the entire entire street block. He and his entire team are incredibly knowledgeable and resourceful. He doesn't just find a solution--he finds the best solution available--no shortcuts. If you need someone you and your business can depend on, call Bayshore Interactive--you won't be disappointed.

The absolute worst ISP. I'm forced to use them through my complex unfortunately. I work from home…read moreand constantly get disconnected from meetings & now my WiFi hasn't been down for days and no one can figure out why. Annoying to say the least.

The worst internet provider by far. BEWARE of moving into apartment complexes that have this…read moreprovider for internet - there will be regular outages that last for DAYS and the only way they try and make up for the poor service is a measly $10 gift card. I'd rather just have a functional ISP. You'd honestly have better luck with dial up internet than Gigstreem.

I was frustrated and all over the place trying to transfer equipment but Travis was so patient and…read morehelpful, guiding me along the process and informing me about my next steps. Great experience!

Spectrum is the worst internet provider. If I could rate in the negative numbers I would. They…read morechanged the way you access webmail. Now you have to get a verification code, from the same email address that you are trying to log into. Yet they won't let you log in to get the code. What a stupid system. There must be a bunch of morons that work in that company. Glad there are alternative companies to switch to. AVOID SPECTRUM AT ALL COSTS !!

I happen to stop for dinner near by and had no plans on visiting this store. I am so glad I did…read more It's a stand alone location on the same plaza Target is located. I originally called the Verizon's customer service number with my questions but they were not too clear with their answers. I was greeted by David right away. Gave him my contact information and walked to a sitting area. David went above and beyond with a lot of patience answering all my silly questions. He explained all the scenarios and possibilities, helping me to make the best decision. Verizon needs more David's in their stores. He was joined by Adam who was also very helpful and polite. I didn't make a decision on a phone but I left with a different home product to try. I will be back for the phone now that I have the best information to compare. I hope to have another David customer service experience when I return.

The store manager working on 3/9/26 was unapologetically apathetic and seemed completely…read moreunconcerned about the customer experience. I arrived at the Millenia location a little more than an hour before closing. When I walked in, the store was nearly empty--about five customers and five Verizon employees. With an equal number of employees to customers, I expected a timely and efficient experience. That was not the case. After putting my name on the waiting list, I waited while three employees stood together having a long, casual conversation and completely ignoring customers who were waiting. After more than fifteen minutes, I politely asked the manager if someone could assist me. I was told that because the store was closing in less than an hour, everyone was "too busy." That explanation made no sense considering I had just watched multiple employees casually chatting instead of helping customers. Now everyone understands being a frustrated customer in a busy store with overwhelmed employees. What's much harder to understand is standing in a nearly empty store, waiting patiently, while employees talk among themselves and ignore customers. To make matters worse, the manager didn't appear the least bit concerned when telling me no one could help. She even suggested that I call customer service instead--even though I was already standing in the store waiting for assistance. In the end, I waited over an hour for help (which can easily be verified on the in-store cameras), despite there being available employees. There was no sense of urgency, no apology, and no effort to improve the situation. Is this how they treat all their customers? Extremely poor customer service and a very disappointing experience.