I am not sure how to even give this place stars. The two people we talked to were pleasant but…read moretheir advise did not match what they told us to do online. We went here because the person on the phone stated that we had to go to the in-person store. When we got there, they had no idea why we needed to come in. We sat in the parking lot on the phone with the call center and it still was not even fixed. The next day, we had to call back and after three departments, it was fixed. It was fixed, but not because of going to the in-person storefront or not because of the 2-3 hours on the phone the first day, but because of the 1-2 hours on the phone the second day. The place is clean and the people were pleasant but going there was not helpful but I am not sure if that was their fault or just our luck.

This is the worst spectrum store in the area. They are unable to handle a rush of 5 people. They…read moreneed more employees and better training.

I have had AT&T fiber a bit over a month. The installation was a pain with a no show before they…read morefinally came. It has been down 3 times in the last 30 days for more than 12 hours each time. They are saying they can't fix me for another 36 hours this time. I was told the cost would be $47 and change but the first bill is over $75. When I call them it takes hours to only be told they are doing everything they can and they don't have enough technicians...

We were under the impression that AT&T would be better then our Spectrum and Verizon Hotspot. By…read morefar the absolute worst fiber Internet I have ever had. They just ran lines in our neighborhood and convinced me to leave Verizon which wasn't perfect but it got the job done. After having service installed for about a week, our AT&T drops out completely at about 3pm to midnight everyday to less the 96mbps. I have called, texted, emailed with zero response and the online support is a joke and reads from script. Service request is a joke and the value for my money I should have stayed where I was with Verizon. If I could I would give them o stars. Thanks for nothing AT&T!

The workers here are fantastic, especially the manager and the female workers. I didnt really get…read moreto speak with the males that worked there besides on that was really nice. They all try to help you with choosing the best option money wise.

hi my name is amilcar, me and my wife both 2, 17 cell phones the sale rep , antonio and matheus…read morethey help us very well. fantastic job guys. thanks for you help.

The staff at S Semoran Dr are the best. Roscio and the rest of the staff were and are so helpful. I…read morehighly recommend going there for any of your Spectrum needs

UPDATE: Stephanie helped me today and gave us the partial refund. Thank you for resolving this…read more Spectrum sent us a letter in the mail in April 2026 to inform us that they would be cancelling our service on 5/11/2026 because they are unable to continue providing service at our apartment complex. Then they charged me the full $90 for service from 4/29-5/28. They said it's their policy to charge for a full month and not prorate. But they are the ones who cancelled my service. Why am I paying for service for the dates 5/11-5/28 for something they stopped providing?

Tommy and the team at Bayshore interactive were very helpful in providing IT consulting services…read morefor our fast growing company. We had some challenges figuring out an IT roadmap that was going to give us the best ROI very quickly. They assisted us in figuring out how to integrate our current ERP system with a more secure and robust internet infrastructure. I highly recommend Tommy and Bayshore Interactive if you want a professional and highly efficient IT partner.

Bayshore has saved me from so many IT nightmares--I couldn't live without them. My business…read moreoperates completely in the cloud so any problems with our internet completely shuts us down. I had been having a huge issue with our wireless signal extending throughout our building and I was told it could not be fixed by IT reps from two different companies. When I consulted Tommy from Bayshore about my issue he immediately had a solution and installed an amazing device that gave me wireless signal down the entire entire street block. He and his entire team are incredibly knowledgeable and resourceful. He doesn't just find a solution--he finds the best solution available--no shortcuts. If you need someone you and your business can depend on, call Bayshore Interactive--you won't be disappointed.

The absolute worst ISP. I'm forced to use them through my complex unfortunately. I work from home…read moreand constantly get disconnected from meetings & now my WiFi hasn't been down for days and no one can figure out why. Annoying to say the least.

The worst internet provider by far. BEWARE of moving into apartment complexes that have this…read moreprovider for internet - there will be regular outages that last for DAYS and the only way they try and make up for the poor service is a measly $10 gift card. I'd rather just have a functional ISP. You'd honestly have better luck with dial up internet than Gigstreem.

5 Stars plus! I have been a satisfied Spectrum customer for years. They just try to keep getting…read morebetter and better with service. It's worth the cost. My experience at the Spectrum Millenia store Orlando yesterday was beyond any customer service I have received at any type of business. Michelle, store manager was kind, patient, and listened to my concerns. Helped me through my problems. Went beyond her duties. Christopher is an employee that any business would love to have on their team. What an incredible man. He greeted me at the door and was quick to work me through my issues. When it was beyond his authority, he quickly found Michelle and they got it done. Spectrum, treat these two with great respect and know that they are the future to the success of Spectrum.

If I could give zero stars I would! our internet went out and we informed customer service that…read morethere was an outage in our area and we would be informed when service was restored... We were never informed of service coming back on and I decided to cancel to get a new internet provider... I went to a store and cancelled then the next day they charged my card again! They claimed that the cycle was from the middle of the month and that they charged at the end of the month. I asked to be reimbursed for the days we had no service and the time remaining that we had on the current month since I cancelled. They told me that they "could not confirm we had no service during the outage" because I didn't call every single day to wait on hold for an hour in order to complain! The manager I spoke to was named Michael and speaking to him was a horrible experience! If you get spectrum your Internet will go out all the time and is completely unreliable and working with customer service is worse than having a root canal!