I can genuinely say that I've never in my life had a better experience with a business than I did with Clear Creek Dental. Which I admit, is a very odd claim to make about a dentist...
If you're like me and you pay attention to certain details, details that in my opinion matter a great deal in any work environment, you'll notice fairly quickly, that the entire staff is happy... and not that fake professional happy either,
They're also all so kind, and not that company policy kindness. Genuine Kindness.
"The vibe" is impossible to not to notice. Yes I'm talking about a dentists office...
This place is rare and special and I feel blessed to have found it. But keep reading, I promise I'm not just saying all of this for little reason.
I'm going to try and not drag this review out by describing things that I don't think my words could ever give justice to, so you're really just going to have to trust me and see for yourself.
Everything I've written till now was my personal experience.. so allow me to try and describe my professional experience with Clear Creek Dental.
I found Clear Creek after calling no less than 30 other offices in the Reno Tahoe area. It was a Saturday and I was in excruciating pain, ..caused by a root canal I needed but had put off for three months... and I was reminded in the most painful way possible why you should not put off dental work.
Not one dentist was willing to see me that day, let alone give me a root canal like I desperately needed. Especially not ON A SATURDAY.
I'd almost given up when I called Clear Creek and a woman named Jen picked up...I'll never forget how the conversation went. I told her what was going on and and she told me to come in. It was hard for me to believe it because I'd been told by every other place that specialists needed to be called or that I could be out on an "emergency waiting list" (yes that's a for real thing apparently) but Jen told me she could get me in that day.
That should have been my first clue.
This review is getting way too long but I just have so much to say about this place and it's hard to keep it short.
I'll end with this.
Dr Carman saved me from mind numbing pain, not once, but twice in the same week. Dr Carman, like Clear Creak is also very difficult to describe and impossible not to love instantly.
Dr Carman is annoyingly awesome. I'm being serious. No one needs to be that great at that many things.
When I heard he also ran track. I nearly vomited.
He's like that Navy Seal Astronaut Medical Doctor. You both need to chill.
Which makes what he did for me understandable yet no less mind boggling.
He's also really funny which has got to make his job unnecessarily difficult... doing dental work in a laughing mouth...
This is the part of the story that made me want to tell it to begin with...
Dr Carman gave me something, something that I don't recall any other human being have given me before today, and I'll remember it long after all my teeth are gone, even the two he saved. He gave me empathy and pure generosity. Generosity you hear about but you never actually experience.
The kind that makes for a great Hallmark Movie.
You see, I could not pay for two root canals. I don't have dental insurance or very much money..
And while every other dentist would have recommended an extraction(I know this because it's happened to me before when I could not pay)
Dr Carman said to me, "let's just get you feeling better" and that all. So I wasn't expecting what happened at all.
I was already doing the financial olympics in my head to try to figure out how I would pay for the work he was doing, (the car I'd driven to the appointment is worth less than two root canals)...
When all of a sudden Eileen walks in shows me my bill, im not the most spiritual of men but it was hard not to thank God for putting this man in my life. It took everything I had not to cry.
I can't explain his act of kindness at all. I'm a stranger, new to Carson from completely and totally different walks of life. It's hard not to have your faith in humanity supercharged after an experience like this.
From the bottom of my heart. Thank you. It's not even so much about the money you saved me today. It's really the faith you've given me. I came in to restore my decaying tooth and you also restored my decaying heart(man was that corny)
If you value good and kind hearted people who do amazing work. I can't imagine you'll ever find another Dentist quite like this one. read more