I had a great experience with Richard the dental hygienist, super friendly and very professional. I hate the dentist, I've have braces and multiple awful experiences so I was very impressed to have the experience I did at this franchise. The assistant was also very friendly. I'll be going back to absolute dental for my routine cleaning. read more

They billed me and my insurance for procedures I declined. Very unprofessional and incompetent

The entire experience was traumatizing and awful to say the least. They ruined my smile; it started off a few somewhat crooked teeth that were enough to make a teenager insecure. Now I have multiple crowns, and they did a terrible job installing them, so much so that I had to go through a different dentist. At the time I had no choice but to go through Absolute dental due to insurance reasons. And for anyone considering them, please, for your mental and physical well-being, avoid this company at all cost. read more

I didn't have to wait long to book an appointment. They were ready for me when I came to my appointment. He explained what they were doing and what I needed to be done. I've experienced no pain . I told him that it was hurting me. took the time to make sure I was out of pain. read more

This location with Dr. Iman Nilforushun was great. He's the best dentist I've ever had...a delicate touch and minimal pain. The whole staff at this location is very friendly and getcyou in and out quickly. I highly recommend going here. read more

Absolutely the worst dentist in the world. This place is and ******* joke. I wish I would have checked here before going there because they absolutely deserve the 1.5 star rating that they have here on yelp. The dentist is a fool, the office staff is rude and id rather let all My teeth fall out than ever step foot in their office again. read more

Dr Hock is an absolute joke. He calls himself a oral surgeon. I have an abscess tooth and he refused to pull the bad tooth and would only pull all my bottom teeth or none for $1600!!! (Side note I am in the process of getting dentures) so basically it was all or nothing. I'm definitely going elsewhere for a second opinion and will not recommend to anyone. Be careful this office and especially this doctor is only in it for the money!!!!! read more

Absolute Dental - Topsy - This is the swelling on my face of the tooth he refused to pull - General Dentistry Near Me - Carson City, Nevada

Worst answering system ever!!! They make you wait over 10 minutes on hold only to be directed to a different automated answering service. You leave your number they call back with a live person. Then, they redirect you to, guess what, the same frickin answering service & you go round & round & round with these idiots. I wouldn't use these bozos if you paid me! If their practice is run the same way the answering service works or doesn't work, choose a different dentist. You'll never get through to any of the offices direct. Your call gets routed to the abyss. I wonder how many potential patients they chase away or dont care about? My guess is hundreds or maybe several hundreds. One word describes these hacks....BOZOS! Don't waste your valuable time! read more

Absolute worst experience with a dentist I have ever had in my life. The dentist was too overwhelmed with the amount of patients in his office because they overbook. This was my third visit to the office and every time I've had to wait at least 30 minutes to an hour after my appointment time was booked. The dentist was in too much of a hurry to answer my questions about possible fixes, procedures for my specific situation. Absolute Dental should be ashamed of themselves. The fact that they took an extra hour out of my time just waiting for my appointment is absolutely uncalled for. read more

Would give a negative number if it was possible. Stay away from this clip joint. I went in for an eval, being new to the area, and they claimed I needed a 'deep cleaning'. I have taken pristine care of my dental hygiene for my entire life, and have never been deeply cleaned. When they come in with a 'price list' for the work that they say needs to be done, it's scam time. Your insurance covers little, if anything on their laminated list. I feel bad for people who actually believe them. I went to another dentist in town for a second opinion, and they said nothing was wrong with my teeth. Save your money and go somewhere else. They are 'Absolutely' awful. read more

I have to revise my review. After our first appointment where everyone was nice we went to use the dental discount plan they sold us and they wouldn't allow it. We were only able to get the services they were up selling us. Funny how all of a sudden both my husband and I both need $650 deep cleanings. I also heard them sell the patient next to me the same thing. I bet they never actually perform anything here unless someone doesn't realize they are getting ripped off. I'm disputing the $149 charge they made on my card and am very disappointed in what a bunch of scam artists they are. There is a reason everyone gave them bad reviews. You can't fight the truth. read more

Stay away, No people skills at Absolute Dental in Carson City. Wife had a bad tooth ache and was able to get appointment on a weekend from a dentist in Reno that was not affiliated with Absolute Dental got xrays and a referral that was not Absolute Dental and was prescribed antibiotics. Because they did not accept our Dental savings plan We called Absolute Dental in Reno and explained the above and who does honor our savings plan my wife was given an appointment a month out they even asked if we could get the xrays which we did and was told they may want to take new xrays which if needed was ok with it. The day of appointment we were called that Doctor had an family emergency and cancelled our appointment they then said they could get my wife into Carson City a couple weeks out and we accepted we drove from Reno to Carson City to be told that we could not see a doctor without a referral they refused to call Reno office and was very rude and was upset at us that we were frustrated after we drove all this way for nothing. Not trying to rectify a problem of a possible new customer. If they cannot even attempt to help a customer what kind of care would you expect to get, Beware they are not willing to take the extra step to help you. I believe and after reading other reviews that these people be reported to the better business bureau. Reviews below tell it all Beware of this Location. read more

On 21th of March Absolute Dental on Topsy just refused to service me; a disabled person, because, I couldn't see to well without my glass & sign their COVID form. I answered their questions & was wearing a mask; but they required I sign. So they call my sister; as she have limited POA & asked her to come in. As my sister to come in the office; was approached by a worker with a clipboard & wearing a mask. My sister ask; say what's going on? The worker informs my sister that the COVID form MUST be signed. She ask; is this not in violation of the patient's "HIPPA" rights? She was then informed; she needed to put the mask on & sign the COVID form or I {her brother} would not be treated. She said; I'm not wearing a mask as the "Governor of Nevada" removed the mandate to wear them. She was then ushered out of the office. She was informed that I {her brother} would no longer be seen by Absolute Dental. She asked for his {brother} dentures, since we had paid $2000 in cash for them & the worker walked away from my sister. After about 5 minutes; my sister opened the door, popped her head in and asked; is someone getting those teeth for me{her brother}? She was told we were being refunded. Medicaid was being refunded. My sister asked are you then cutting me a check? At which point; She was told to leave. As the patient; I can truly, say they{Absolute Dental} are mean & rude & act like you are a mind reader person to know what is exactly expected out of you for your dental appointment; never called to explain what procedure is to be expected. OVERALL; VERY POOR CUSTOMER SERVICE!!!! read more

I didn't know absolute dental is a franchise. I'm new in Carson. If I had known it is a franchise I would not have gone there. I had several tooth extracted. This is a major surgery for me. When I showed up for my appointment they told me that they canceled my appointment because I did not confirm my appt. when they texted me. I told them that I always show up for an appointment. I was anxious for over 2 months since this is major surgery.They also said that I will be sedated even though I did not tell them that I want to be sedated. I paid for all my visits in advance. I received several bills from the corporate office in Las Vegas after my treatment. They want the payment for the bills asap. What is that? This is a scam. Iman Nilforushan is great and did a good job with the denture. Christopher hock did a good job on the tooth extractions. My beef is the way they run their business which I'm sure because it is a franchise all rules comes from the corporate office. When they call or text to confirm appointments, they say we'll cancel your appointment if you don't confirm. Who does that? That is so bad for business. I have more to say but this review is getting too long. read more

DO NOT GET DENTISTRY DONE HERE or at the north Carson City location. After waiting for four months to get a single tooth extracted, my husband ultimately got ten bottom teeth extracted. This place butchered him. Now we're having to pay another dentist to try to fix what this chop shop did to him, and it's quite expensive. He is still in pain from what Absolute Dental did to him, and he has difficulties eating. Also, I overheard two other patient's sagas trying to even get treatment here after six months and over a year. We are considering legal action. I'm only giving one star because I can't give zero. read more

ABSOLUTE RIP-OFF Let me explain what Absolute Dental is. They are the McDonald's of the dental industry. Yes, they will get you in the door with an initial exam of $39 - but then, they will do their level best to up-sell you on ridiculous services that are NOT NEEDED. I went in there for a routine teeth cleaning ($100). Because I was a new patient - I was required to get the X-Rays and Exam ($39). Okay fine. I'll do that. No cavities, btw, and everything else (crowns, etc.) all appear fine. After my initial exam, they brought in a Periodontist to exam my gums. For the record, I have had professional (high-end) dentistry care all of my life - for 62 years. Professional crowns, root canals, routine cleanings and everything all my life. I have NEVER had any problem whatsoever with my gums!!! A year ago I retired and went with a new health insurance plan that did NOT offer dental insurance - hence, why I ended up at Absolute Dental. So, after my exam, the Periodontist says that I have Gum Disease. WHAT? They then sent in the nicely dressed front desk lady (who handles the financing) who proceeds to tell me the "deep cleaning" that I need will cost $1700. "Are you f***ing kidding me?" They REFUSED to do the standard teeth cleaning for $100 as advertised. I literally laughed, stood up from the dental chair and walked out. BYE BYE!!! I would give this ABSOLUTE RIP-OFF of a business zero stars if I could. Their mission is to find suckers who are desperate for cheap service only to get them on a finance plan and upsell them on services they don't really need. Avoid Absolute Dental at all cost. Go to a real dentist, you'll thank me later. read more

HORRIBLE. It takes 4 months to get dentures. Then another month out to get a fitting! There reply is because we have a dentist in once a week. Another time, we arrived for an appointment & we're told that it was canceled, no dentist. Kicker, they said we tried to contact you. NO they did not! We traveled one way 23! Close down & get your affairs in order! read more

So absolute dental on Topsy just refused to service my disabled brother because he couldn't see to sign their COVID form. He answered their questions & was wearing a mask, but they required he sign. So they call me, as I have limited POA, and asked me to come in. As I come in I'm approached by a worker with a clipboard & a mask. I say what's going on? The worker informs me the form MUST be signed. I ask is this not in violation of the patient's HIPPA rights? I was then informed I needed to put the mask on & sign the form or my brother would be treated. I say I'm not wearing a mask as the Governor removed the mandate to wear them. I was then ushered out. Where I was informed that my brother would no longer be seen by absolute dental. I asked for his dentures, since we had paid $2000 in cash for them & the worker walked away from me. After about 5 minutes I opened the door, popped my head in and asked is someone getting those teeth for me? I was told we were being refunded. Medicaid was being refunded. I asked are you then cutting me a check? At which point I was told to leave. VERY POOR CUSTOMER SERVICE!!!! read more

This is the biggest joke of a dentists office I've ever seen, maybe their name should be Absolutely a F*!@ing Joke of a Dental office. After reading some of these other reviews, the four and five star reviews must be employees or paid participants, this place is a joke. So I'd tried calling on Thursday, Friday and this morning to get my wife's appointment cancelled, each time I was on hold for over 30 minutes before the call was eventually disconnected. I went into the office this morning after waiting for two months for my check up and cleaning. I was greeted at the door by a lady who wouldn't let me in as I wasn't in my mask, ok I'll wait for you to find me one, even though I've been fully vaccinated for over two months now, I understand your protocols, sorry I don't travel with a mask in my pocket any more, ten minutes later she gave me a mask and let me in the door, even though three delivery drivers walked past me into the office with no masks. Then they sat me down to do the x-rays, no issues there. Then the hygienist comes in and says he's going to do my exam to see what level of cleaning I would need for my cleaning appointment (WHAT, I'm here for my comprehensive exam and cleaning!!) . Who has time to go to the dentist three times for a check, cleaning and any work that needs to be finished, I walked out at this point. I'll find a normal dentist who understands that people's time is precious and expensive. I wish this place a hurried closure for lack of professionalism in the office. read more

wish there was a negative star. my mom wanted her denture fixed. after calling to explain the office staff was happy to help. when she got there she got a different experience. they demanded she sign a release for new dentures, not to fix hers. demanded x-rays, and the dr kept refusing to answer her questions. he didn't replace his gloves after visiting a different client and trying to touch her. she went to leave, and the office staff wanted her to sign release so they can charge her for a full set of dentures with no work done. what a joke. i called insurance company and told them what happened. do not go here! or the north carson one as they are the same people read more

Scummiest dentist I've ever heard of. They will tell you that you need more work than what's actually needed. Office staff need an attitude check. read more

Went here a few years ago when I was 21 years old and they told me I needed 6 root canals done. I didn't get them done at the time because I couldn't afford it. Flash forward to now, I'm 24, and went to a dentist in Michigan. I told him I need 6 root canals. He told me "no you don't, you only have 1 cavity". So, needless to say, this place is a scam and all they want is your money, even if that means doing unnecessary dental work. Stay away!!! read more

These people really pressure you to give a review the day of service. My crown fell off and I went to another dentist and he said the crown was shoddy work and sealed it back on but said it might not last. Well tonight it cracked into a bunch of pieces in my mouth while eating a simple shortbread cookie. I'll never go here again. read more

So I am the yelper but my mom is the client here. She had some bad service here and had nothing but bad things to say about the previous dentist at this location. Payment had already been made, work was in progress and she would not go back. Uh, ohh now what! NOW - there is a nice, knowledgeable and approachable dentist here and since these things go hand in hand the staff is nice, knowledgeable and approachable now too. Thank goodness! Can you hear my huge sigh of relief? A giant thank you to everyone at Absolute Dental! I am glad to know my mom is finally getting her work done! read more

Absolute trash. I've gone here mostly because of cost savings but each experience is terrible. I always wait way longer than my scheduled appointment time even if I have the first appointment of the day. Their staff is rude and non empathetic. I had a filling in my front tooth filled and almost immediately after having it done it came out. I had it redone, and now it has fallen out again. They tell me I have to pay for the exam, AND might have to pay for them to fix their mistake. At this point its not even worth whatever savings I've had because I've wasted a lot of my own time. They don't care about their customers. Honestly don't bother coming here. read more

My experience with this branch of Absolute Dental was not so good.Although I do not wish to give an impression of negativity this is the 100% truth. Over the past 9-11 months I have been working with the staff of Absolute Dental to bring my smile back.I was extremely excited givin the fact that I had lost all ability to do so.Its was not the procedure itself That took place that was horrific as to the profit approach.In the initial cost vs insurance sit down I was givin a breakdown of how much each treatment was going to cost And what my my insurance was going to cover.At first I was a bit hesitant but what made me partner was the fact that the assistant said and I quote "if you sign this contract now then this cost will not change".So I signed.within the following several weeks treatment began and I began to feel more confident within myself.I was electric again.as a matter of fact I began to grow fond of the office staff.little did I know things were about to change.what followed next was absolutely heartbreaking.As treatments began to schedule further on prices started to change."but I thought the price wouldn't change?" I said to the assistan."well yea But depending on what we do next the prices may fluctuate".I was furious.I went to remind her about the entire reason why I even signed a contract and what was the entire purpose.An exscuse was givin but not respectabl whatsoever.I quietly with a look of anger went back to my patient chair and waited for the next procedure.Eventually the Dr. saw my frustration and told me that she would honor the contract.I felt a bit better but now the front desk didn't have much to say to me after that.skip several months Ahead.procedure is finished and my smile is done.ended up with a top and bottom partials which could of been made with a bit more material but hey.I tried the finals on and took them home.3 days into my new teeth they began to rub a large hole in my bottom left jaw causing a lot of pain.so I email the office and they responded.a week later I was back in the chair explaining that they made the fit a bit to snug.Dr took a look fully agreed to the mishap and fixed it.I was happy Untill a bill for $97.03 came PAST DUE inside my mailbox.the reason?charged for a miscalculated fitting on their part.I simply just wrote a check quietly slipped in the door late one night and drove away.one more thing.I was scheduled without my consent to a cleaning after clearing stating I could not make the Date. and that my full honest experience with Absolut Dental.And also my last read more

2 weeks ago I found myself with a bad toothache. My usual dentist couldn't see me for a week, not happening! Called Absolute Dental and within 5 minutes, had an appointment for the next morning at 7am. First off the receptionists were as nice in person as on phone( rare). Kyla came back to my chair and discussed my treatment plan with me, and gave me a couple options to work with. Tracee, the hygienists helper was so professional I thought he was the DDS. Then Richard, Andrew, Jr and finally the sweetest Dr. Albander.Treatment started! You made my experience pleasant that day, and I just want to THANK YOU! Sincerely, Zona Mlakar aka jsnevadan@gmail.com. Carson City read more

Absolute Dental - Topsy - General Dentistry Near Me - Carson City, Nevada

The dentist (Dr. Petrie) here is great 5 star. The billing practices however are horrible as the office staff tries to upsell everything. And don't use their surgeon he's rough and doesn't use gas when it's paid for.. I had a moller extracted due to the cost of saving the tooth. And it ended up costing more than the root canal(saving the tooth)and now i dont have the tooth. Shady billing practices, quote is one thing charges are another. I have found out that as of 20th of January 2018 Dr. Petrie is no longer the dentist at this office she has returned to Las Vegas. Still Having billing issues, Due to the billing office that is in Las Vegas not returning phone calls or being able to send me a bill that makes any sense. read more

Absolute Disaster. I would give zero stars if I could. I wasted months with this dental group trying to get a root canal performed. I first called in May. Any time you call you have to go through some office in Las Vegas. This local office does not pick up their calls. They were not able to get me in for an initial consultation until August. I had X-rays done and a consultation in September. The time of the appointment was switched without consulting me first. The endodontist is not on staff, but travels between their different offices so he's only there once a month--subject to change without notice. We discussed-and agreed on- a treatment plan. The endodontist said he would have to take off a crown, do the root canal and a dentist would put a new crown on the same day. I was finally able to set an appointment for November 16. When they called to confirm my appointment it was moved (again without notifying me first) to Nov. 10. I had the availability so I confirmed the appointment. Three days later I get a text confirmation for a Nov. 16 appointment. When I called to ask what that was about, I was told that is when the crown would be put back on. On Nov 10th the endodontist refused to adhere to the treatment plan and would not even put a filling or temporary crown on the tooth after the root canal. I would have had an open tooth subject to discomfort and infection for a week. I cancelled the appointment. The office staff told me I would be billed for a last minute cancel even though the endodontist refused to abide by his own treatment protocol. This dental office is very unprofessional and has no concern for the well being of patients. Stay clear. I ended up going to another endodontist that had my root canal done in two weeks--without having to remove my crown. read more

Should've thought to post this a couple of years ago when I finally got fed up and found a new dentist. I had a crown done and after the assistant put it in, she said that the dentist just needed to check it and I'd be good to go. Based on that I had made the appointment at a time where it'd be a couple of hours before I would need to pick up my husband from work. However, what was supposed to be just a quick check took hours. The dentist couldn't ordain to spend two minutes with me checking on my crown before seeing other patients. Instead he kept seeing them and I was stuck there for two hours! Had to call my husband and tell him that he had to wait longer, because I would not be able to pick him up on time. Not only that, but that one dentist obviously just thinks of us as money in the bank. He barely talks to you and acts like he just wants to get you out of the way (except in my case he didn't even care enough to check my crown real quick). While all of the assistants were great, I will never go to this place again! read more

This dentist office is terrible! i had scheduled an appointment for a cleaning and regular check up and i only got x-rays. The actual dentist was in the room for about 5 minutes and didn't care that i had dental pain! if i could give this dentist office negative stars i would! i will be taking my business elsewhere! read more

I had scheduled an exam, x rays and cleaning. First I was told the Reno office takes certain insurances , then I was told they do not. I decided to go to Carson City. They need to get the schedulers well educated on what types of insurances are accepted. I was seen, and it took 2 hours just to take x rays and have an exam. Then I was told the hygienist left and I would have to make another appointment for a cleaning. Then they tried to sell with their plan all these additional treatments, stating I may need gum reconstruction surgery, etc. As a doctor myself, I would not have any patients if I overwhelmed them with products /services that they did not need. I don't smoke, eat healthy, floss twice per day, and am very healthy. They were almost 10 fold what I paid for in GA for a cleaning and x rays! The dentist is nice and thorough, but I would stay away from any medical franchise! read more

I want to know where the original impression of MY TEETH went to! The end results not at all! smaller shaped and more pointy! Fortunately I knew someone that could fix for me! Would not recommend! AND! they told me 1 month with out dentures and later changed it to 3! No way Took 3+! My hubby didn't even get his! read more

Only go there if you don't mind having to wait at least a month for every appointment just for them to cancel last minute or even without telling you ! They also like to not bill insurance and make you pay more then you should have ! Having pain or discomfort? Ok we will get you in in 4 weeks , wait no we won't we will cancel that too ! Terrible service for the amount of money I paid then , the actual dental work was good , just a giant headache to get it done and when I called the other issues I should never have waited 4 weeks just to have it cancelled , I should have been in that day ! I will not be going back ! read more

Went there for a appointment and they were closed big sign on the door that they were short staffed no call to let me know. Very upset spent time and gas for nothing. Date this happen was 1/21/2022 read more

Okay so I took a chance after the less than stellar reviews here and couldn't be happier that I did. Absolute Dental isn't "spa like" and no you don't have a serene quiet fancy room of your own. Some would call it "assembly line" dentistry. So?? I call it efficient!! And because it's efficient it's also way more affordable. In my 3 appointments I've never spent more than 10 minutes in the waiting room which is a shame because it is a very nice waiting room. When you're taken back all the magic happens in the same area and in the same chair from X-rays to exam to work. Dr. Nahim, bless his heart, appears to be as busy as a one armed paper hanger going from patient to patient. You would think he would be frazzled. He's not. In fact I was a bit surprised by the care he shows. He even asked if I was feeling well and if I had had breakfast before beginning my marathon appointment that led to 6 crowns, a bridge, and a very amazing new smile. Every employee appears to be "teamwork" oriented helping each other every step of the way. Saw that in all 3 of my visits. Same goes for the front desk staff. I do have to say one negative thing and I can't blame the dental office. It took an extra week for the lab to complete my work so be advised there could be a delay if you're having crowns, bridges, etc. I'm impressed overall with the staff and I am beyond THRILLED with the outcome of all their hard work!! Thank you Absolute Dental!! read more

Was completely over charged for the service and when I called In to discuss this the person who answered the phone ended up hanging up on me after saying I'm sorry you have buyers remorse ?? Our whole family is now going to go to another office . The Doctor Who worked on me kept going in and out of the room during the procedure and was not nearly as tentative as the price we paid. The equipment is old and tarnished did not feel comfortable on this visit definitely will never ever recommend this place. read more

Came here because my filling had fallen out. I don't have a dentist yet because I'm new to the area. They were able to fit me in the day that I called. I made an appointment for 12pm and I was out at 1:45. It only took 20 min for the actual filling so there was about an hour plus of sitting and waiting. It was also $260 for the filling which is steep. Overall ok for emergencies but not for a regular basis. read more

I was apprehensive after reading the reviews to bring my two children here, one of which was her visit to a dentist. I took my chances and hoped for the best though as convenient the location was and as easy as it was to schedule the appts for both of my kids with such short notice. The office was beautifully decorated and comfortable to wait in. From there, I was greeted by a personable reception staff that thankfully didn't have a trace of "we are tired of this redundant job", Instead they were upbeat and helpful and later in the visit were upfront about the care my kids needed, if it really needed to be done and what insurance would cover. By the time I was done filling out the paperwork, they had both kids back and one x-rayed already. Next it was time to meet the dentist. It was his first day in the office, he was enthusiastic, as well as polite and was not intimidating to the kids. The hygienists were quick and efficient with the cleaning and we were out of there with two gift certificates in hand for being good patients. I definitely wanted to give the whole staff a compliment because too often we only hear the complaints. They ALL provided service above the standards with the time and care that they took and were so great that they deserve a nice compliment for a job very well done! It was greatly appreciated! read more

This place is horrible. The staff at the front desk are RUDE, and the dentists and assistants are mediocre at best. If you want to screw up your teeth more, this is the place to go. Went back FOUR times to redo the same filling because the dentist couldn't get it right.. now my tooth is more sensitive than ever. read more