I contacted this company to address a single noisy downspout. I received multiple quotes, and…read moretheirs was by far the highest -- more than three times what other companies quoted. They provided two separate estimates: one for the noisy downspout and another for a basic cleaning. When I asked why the estimate for the downspout was so high, I received a text from the estimator, Evan, saying that I was "not the right fit" for the company, complete with a smiley face emoji. The interaction came across as very passive-aggressive. I then attempted to schedule ONLY the basic cleaning (a separate estimate), because the project manager had not indicated that I was not allowed to do so, and I continued to receive automated reminders via text and email to schedule it. Then, Evan followed up with a passive-aggressive email, also complete with a smiley face emoji, continuing the interaction unnecessarily. Based on my experience, I would not recommend this company.

High Point did a great job on my gutter replacement. They really care about their customers and it…read moreshows. We were able to schedule the job right away, and the installation only took half a day, with a speedy and efficient crew of 3. Highly recommend!

I hired GutterHawk to remove original gutters/downspouts (over 30 years old) and install new ones…read moreon my primary home. Aaron came out to the house and provided multiple options for me, he was patient as he educated me about the various components and my options in terms of size, profiles, covered gutters vs no covers. I found him to be knowledgeable and communicated respectfully. He offers a 5 year warranty on his workmanship and as a single mom - this gave me piece of mind. He also had a price match guarantee. Aaron is a great communicator- he always let me know when he was on his way or his ETA which I appreciated. He is a very hard worker - staying until the job was complete - and then, because he finished after the sun was set and I couldn't really see the job - he came back a couple of days later to do a walk around with me and answered my follow up questions - he also taught me how to empty/check the downspout clean out boxes. I would recommend GutterHawk for your gutters/downspouts. I think Aaron is honest, hardworking, reasonably priced, and reliable who also does good work. My gutter system is not leaking and looks great!

The owner Aaron was amazing! My old gutter were leaking and rusted so they really needed to be…read morereplaced. Aaron came out and gave me a great reasonable price for new gutters. I chose black gutter which look absolutely amazing! Will definitely be contacting Aaron again if i have any gutter needs!!

Shoddy work all around. In their defense, they did offer to come and make it better, but I didn't…read morewant them anywhere near my plants or property again. The downspouts looked like they were done by a total amateur (not properly sloped from the house). Trash was left at every work area and some of my plants were trampled on. I have pictures as proof in case I am told I am lying.

Gave me a great price and great onsite crew. Did the job within 7 days of us signing contract…read more Done and clean up .. great job

Rep called me back and explained why they are cautious about cleaning metal roofs. In short I've…read morebeen doing it wrong. He offered to make things right but his explanation was enough. I have a metal roof and gutters with gutter guards. They company that used to do an excellent job on my roof (I'll call them "JB") is a janitorial firm that appears to no longer do roofs. I called AA based on reviews and explained that my roof was quite dirty with pollen and was clear with them it was metal. They said they would come and blow the roof off and see what else could be done. They did NOT come right out and say they could not clean up pollen. They quoted me a price lower than the previous company had been charging, so I scheduled the work about three weeks out. The tech came out late in the afternoon, spent a LOT of time looking around and talking to the office and then told me that they could only blow debris off. To do a wash would take two people a full day and cost around $2,000. Sorry, that's NOT going to happen! I said go ahead and blow the roof off, there was plenty of Douglas fir cones and other debris that needed to come off anyway. The work was fine for what it was, though there's still a mess of pollen up there. I would have preferred that they just say "we don't clean metal roofs because you won't be happy with the results."

Our gutters were overflowing with water every time it rained, which happens a lot here, and they…read moreneeded to be cleaned. AA Window and Gutter Cleaning was quick to respond and easy to schedule with. The service was fast and we are happy with the work done.

I am very happy with the work done. The window cleaning was great and the tree trimming above and…read morebeyond. Very fair price. I would recommend to anyone.

They did a good job of cleaning my back patio. The communication was good and the pricing was fair…read more I definitely will use them for future cleaning jobs.

Disappointing service from Gutter Seattle. I hired them to replace all of the gutters and install…read morean additional downspout for a house I am managing remotely. It was also agreed that Gutter Seattle would add a splash block for the downspout. I made it clear to them that because I am managing the property remotely, I wanted many close up photos since I cannot personally inspect the finished work, and Genika assured me that she would "instruct the crew to take an extra-thorough set of photos". However, once the work was complete, the photos and videos I was sent were all taken from about ten feet away. None of them allowed me to see the finished work in detail and none were taken from above showing the inside of the gutter. When I asked for better photos and also whether a splash block had been installed as agreed upon, I received a text from Paolo informing me "Unfortunately, we're not able to continue returning on a weekly basis solely to take more pictures". He went on to add (in his reply that I suspect entirely written using AI) : "This creates scheduling challenges for our crew and affects our ongoing projects". They also indicated they installed the splash block but provided no evidence they did so. When I subsequently asked my property manager to stop by and look at the work, photos taken by him showed that the splash block had NOT been installed as promised. I reached out to Gutter Seattle TWICE to say that the splash block that was agreed upon had not been installed, and both times my emails were completely ignored. If this is how they treat a relatively minor oversight on their part (a twenty dollar splash block that could be installed in five minutes, but which would cost me, being out of state, much more to hire a handyman to do separately), I can only imagine what will happen if I were to contact them about a real problem concerning the gutters themselves, which are supposely guaranteed by Gutter Seattle for eight years. 3/5 stars (for the gutter installation itself), 1/5 stars (for the customer service)

I really appreciated these guys. They gave a fair quote in a timely manner, did a good job walking…read moreme through what they would and might do, depending on what they found while doing the work. The crew themselves was flexible with the parking situation (thank you!) and quick with their work, and cleaned up well (I've been surprised I haven't found any nails in the grass in the month since they left). But really the thing that inspired this review is some water was getting behind a fascia board during the recent heavy rains so I took a video and asked them if they could help with that -- they had someone out a couple days later who inspected the situation, determines the roof was missing something that's supposed to stop that, and replaced it the next day. It's still not clear to me if that was actually in the scope of their work but clearly they care about making sure gutters are behaving as expected and if the roof isn't doing its job, then the gutters can't either. I don't get the sense it was an expensive part and I'm sure if it was extensive work they'd either need to refer out or get a change form, but the simplicity of the interaction is something I really appreciate. We have so many things going on in life that it's really nice just to delegate problems and have them taken care of easily and thoughtfully. Keep up the good work team.

CR Master Roofing redid our roof and we were very happy overall. We took several bids, CR wasn't…read morethe least expensive nor the highest either. Their bid included everything that the highest bid offered, but at about $2500 less. The high bidder did the house next door so we knew who they were. Still we negotiated a slightly lower price with CR and made it more acceptable for us. They did a great job, were quick and cleaned up pretty well. As a contractor myself, I can be critical but the crew did a good job and now several months later, we are still happy we hired CR Master Roofing and have no problem recommending them.

CR has helped me out a few times from full roof replacement to simple patches. Along with being…read morethere for service. Always quick to answer my call and quick with a bid or service call. Great service use these guys!

Had my roof and gutters cleaned by Issaquah Gutter…read more Upfront and post service - Issaquah Gutters has excellent customer service. The customer rep Morgan is awesome / responsive, the crew was super nice (Andrew and Clayton) and the owner replied timely to questions / concerns as well. The a roughly 3000 sq home - 2 story, the project probably took the team 1.5 hours to complete. I surveyed the site afterwards and it was in good shape - not a whole lot of leftover debris from the roof. The crew used a water hose for the moss / gutter clean and afterwards applied a liquid solution to prevent moss - I was told the solution should be applied every 6 months (water hose and not pressure wash as pressure wash is too much for the roof). A brush wasn't used like some of the other gutter cleaning companies. The next day - when the sun was out I walked across the street to get a clear view of certain sections of my roof. I noticed "green" / moss still on a certain area so I took pictures and sent them to Jordan. He replied and said that he would have the team come back out and take care of it. Overall - Issaquah gutter has great customer service. Giving them a four star because we had to have the crew come out after the project to get the remainder of the moss on the roof. If it was all completed on day 1 I would have given them 5 stars. I engaged with a few other companies up front and went with Issaquah because they were most responsive and professional.

We recently hired Issaquah Pest and Home Services to complete an air duct cleaning. Justin was our…read moreassigned technician, and we were thrilled that he was both delightful and hardworking! He went above and beyond to service our vents (even with some surprise obstacles - and perhaps some lapses in training). Since this particular service is new for this company (which we didn't know when scheduling), there are still some "kinks" being worked out. First, our tech was not provided access to information we shared with Customer Service in our scheduling process (i.e. our tech didn't know he was serving a home with ceiling vents, and thus, didn't bring a ladder or proper tools AND we were told by Customer Service that he would service the furnace, which he wasn't trained to do). Also, the company doesn't currently vacuum/wipe down affected surfaces after a duct cleaning service, so customers are left with a mess to clean-up. Growth opportunities acknowledged, overall, we enjoyed our experience with this company and can't say enough good things about Justin as a person. He was really such a joy. Pro Tip: Ensure you confirm your service needs directly to the tech before they arrive at your home, so they are adequately prepared.