Scott was absolutely incredible to work with! We had a very complicated situation with absolutely…read moreno direction, and he was able to serve both as an advisor and an expert. He made himself very available for any questions or concerns, responded promptly, and got the work done in a professional and high-quality manner. We absolutely could not have gone through our little crises without Scott and teams help! I hope we never have to use WMF again - but if we do I know we'll be in the best hands!!

Mike helped me when the big boys were too busy. Saved my bacon and great to work with. I'll never…read moreuse anyone else. Go water resto go!!!

Mike and Connor at Dry Boston we're very quick to respond to a basement flooding during a recent…read morestorm. Very personable and knowledgeable. They were hopeful but also realistic and transparent. They were able to extract the water from the carpet in the basement and saved me from having to replace the whole thing. They followed up and stopped by every day to check on the progress. I would strongly recommend to anyone who has the misfortune of having a flooded basement, they were excellent.

After seeing this review, DryBoston reached out and we were able to get them to compensate us for…read morethe damages and losses. It was disappointing that we had to go through this process in the first place - and that we had to be the ones to reach out and ask - but I appreciate that they were willing to make things right in the end.

In my time of crisis it was great to have Michelle help me in the process of getting my house back…read morein order. After my washing machine flooded my second floor down to the first floor, I was a mess. Lucky for me the crew at Servpro made it look like nothing ever happened.

ServPro was the preferred vendor for my insurance. I deeply regret using them. They drug out the…read moredemolition work over 3 weeks (3/25 -4/13) and used a highly fragranced product without asking me. They then drug out providing a bloated quotation for remediation another week (4/14 - 4/23) at which point I was fed up. Their bloated quotation of $11,282 was twice as much as the insurance estimate (which I discovered was spot on!). I was unable to use my unit for a month.

Great! With all the rain we had, I walked into a giant puddle in my basement. I called Marc at…read moreServpro and they came out assessed the situation. I scheduled a time for them to come back. Not only did they come back on time. They were clean and neat. They cleaned everything up like it never even happened. I would recommend these guys to anyone looking for help.

I had ServPro come out to do a lot of teardown after some water damage at my house. Jonathan was my…read moreproject manager. He was fantastic. Extremely responsive and helpful throughout the entire process. My onsite crew was Hector, Ismael, and Juan - and I highly recommend them as well! They were so professional and friendly. They did a great job and cleaned everything up beautifully afterwards. The entire process went very smoothly and I couldn't have been happier. 5 stars!

I have worked with Sam twice for mold testing and have been very happy. The first time I worked…read morewith him I was out of the state and he was able to handle everything on his own, getting the keys from the lockbox. His testing is tailored to the situation, his reports are thorough, and he is more than happy to speak on the phone to provide advise on a situation or answer more specific questions. He is also a good person who wants the best for his clients which leaves me feeling confident in the results.

I've used Sam's mold testing services twice and have been very pleased overall. He responds…read morequickly, schedules appointments right away, and takes care to ensure the testing conditions are appropriate--he even suggested rescheduling during a particularly humid period so the results would be meaningful. His reports are detailed and thorough. The only challenge was that the second report took several follow-ups to receive, but once it arrived, it was excellent.

Using this company has been a nightmare. One small bathroom leak, and over a year later they are…read morestill delaying finishing the job. One excuse and cancellation after another. 13 months later!!!!! We still can't do laundry!!!! There were days we took off from work, only to have NO ONE SHOW UP. We have constantly been told the electrician is not available, the plumber is busy all month etc. one small bathroom. Over a year of incompetent, bumbling empty promises. We just got another update that they are postponing the finishing of the project for another 3 weeks, and won't be able to make it Monday as scheduled. Seriously? Nightmare of unprofessional, unorganized mediocre work. I would never consider them for anything or recommend them whatsoever on the future. Just done.

This is my first time needing restoration services so I don't have a basis for comparison. Our…read moreproperty manager recommended these guys for the water damage we suffered from the unit upstairs. Pros: 1) Have all the subcontractors available. 2) Nice and professional staff. 3) Did a good job with restoration - the replaced trim and baseboards looked better than the original ones. Cons: 1) Timing - despite initially saying they weren't busy, they took a few days to come out and assess the damage. Also took another few weeks to get to the demolition, by which time they said the water damage had already dried itself out. Then it took about another 1.5 months for restoration, which was a bit frustrating since we had to live with holes in our dry wall and our furniture misplaced for several weeks. Cracks from the demolition continued to get bigger as time went on. 2) One of their subcontractors took a couple weeks to reach out to us despite us reminding them frequently. We ended up finding our own electrician who fixed our issue before their subcontractor even called us. 3) Pricing - again I don't have a basis for comparison, but I felt we were charged higher than necessary. At the first assessment, they came in and were very clear that this job was pretty small for them, so the price (and the amount of time taken to complete this job as I said above) seemed disproportionate to the amount of work needed. They did return a small amount of money for work they didn't end up needing to do.

I had the unfortunate experience of having a pipe under my kitchen sink spring a leak, which ran…read moreunnoticed for probably a couple of hours. It completely soaked the cabinet below my sink and, of course, ran into my finished basement. I found this business on Yelp and contacted them. They came right out within a day or so and conducted a damage assessment. From there they handled all the processes and paperwork with my home Insurer. The crew was prompt each of the two days they worked at my house, were quite respectful of my property (wore booties to protect the floors, etc.) and removed all the damaged material safely. They have a very knowledgeable staff, provided excellent advice, customer service and kept me informed along the way. Once I contacted them, I really didn't have to do too much of anything, as they took care of the necessary procedures, including keeping my insurer appraised. I don't know about the overall value as far as price is concerned, since my insurer handled this directly with them, and covered the expenses. My insurance accepted their assessment right away. I will note that my Insurance Representative was pleased with their service and was already familiar with their work, so that says a lot about their integrity and reputation. If you have water or any other damage to your property, this is a great place to call for outstanding assistance!

Kishor duwal is truly a miracle with his above and beyond reliable progressive and high quality…read moreservices. He goes above and beyond to provide very reasonable prices, transformative results. I'm very satisfied with his unmatched level of expertise. Excellent reliable service all around, they service all metro west area. He is always so responsive too, highly professional. Amazing all around

Highly recommend. Honest and professional! Our dehumidifier…read moreoverflowed onto our basement vinyl panel floor, and water sat for a few days before we realized it. Afraid that water had penetrated the flooring and was growing mold, we called PuroClean. Rich from PuroClean came to assess our situation - he was experienced, professional, and knowledgeable. He determined that we did not have moisture under the flooring, and therefore, no need to rip up the floor, yay! I really appreciated his honesty and advice on what to do. Another company was ready to charge us $2000 to take up a portion of the flooring. So happy we called PuroClean.

When my dishwasher leaked and caused significant damage, Frank and his team made the entire…read moreexperience so much easier. He managed the process from start to finish, including coordinating movers to pack up my condo, arranging a storage pod, flooring repairs, water remediation, cabinet repair, and so many other things. Frank communicated directly with my insurance company, which took a huge burden off my shoulders. He was responsive and communicative throughout and made a stressful situation as painless as possible. Thank you!