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Cleaners

3.7 (3 reviews)
InexpensiveLaundry Services
Closed 8:00 am - 6:00 pm

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La Sierra Verde Cleaners - A hat that the supposed "cleaners" ruined

La Sierra Verde Cleaners

(44 reviews)

$$

I had an emergency and they saved the day! My daughter had a photoshoot scheduled and her original…read moreseamstress did not finish her dress. I was frantic! Im so grateful the seamstress helped me and did the work in one day she added sleeves and this beautiful bow. My daughter loved the dress thank you!

I trusted this dry cleaner with my wedding dress and deeply regret it. After my wedding, I brought…read moremy dress in simply to have the bottom cleaned (from normal wear while walking) and the entire dress pressed and refreshed. The dress was in excellent condition--there were no stains on it at all aside from the expected dirt along the hem. When I picked it up, I didn't inspect it right away because I trusted that it had been properly cleaned. A few months later, when I finally took it out to look at it, I was shocked. There were multiple stains all over the dress that looked like oil or grease--stains that were absolutely not there before I brought it in. When I returned to the shop about six months later to address the issue, the owner immediately blamed me, insisting that I must have caused the stains myself and that they had been there all along. She also said that if I had a problem, I should have come back sooner. That response was incredibly frustrating--of course I didn't come back sooner because I had no reason to re-open my wedding dress, and I trusted that it had been handled with care. She offered to have their wedding dress technician attempt to remove the stains--but only if I paid an additional fee. After they were the ones who caused the damage, I had no confidence in letting them touch my dress again. In the end, I only received a partial refund for the original service, and now I'm left having to find a reputable specialist to try to fix the damage they created. This was a very disappointing and upsetting experience, especially considering how meaningful and irreplaceable a wedding dress is. I would strongly caution others before trusting this business with anything delicate or sentimental.

Cleaners - laundryservices - Updated May 2026

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