If I could give 10 stars, I would. I cannot say enough good things about Clean Sweep Enterprises, Inc. If you're dealing with water damage, leaks, or any emergency situation, stop searching and call them. This company is the real deal. We had multiple water leaks and stressful situations that required immediate attention. Every single time, Clean Sweep responded incredibly fast. There were occasions when the team was finishing another job and still made us feel like we were their top priority. They showed up quickly, worked tirelessly, and never once made us feel like we were just another customer. I want to give a very special and heartfelt thank you to James Humphreys. James is an absolute treasure to this company. From the very beginning, he was compassionate, professional, responsive, and genuinely caring. When you're dealing with water damage, you're stressed, frustrated, and worried. James has an incredible ability to put your mind at ease while making sure everything is handled properly. What stood out most about James was that his kindness wasn't just customer service talk. He and many members of his team repeatedly mentioned how much they love helping people, and after working with them, I can tell you that's 100% true. You can hear it in the way they speak to you, see it in how they treat you, and witness it through their actions. In difficult times, that kind of genuine care means everything. I also want to recognize the entire Clean Sweep team that helped us throughout this process: * Brady * Isaiah * Josh * Ethan * Russ * Matt * Aiden Every one of these individuals was professional, hardworking, respectful, and willing to go above and beyond. These guys worked long hours, put in tremendous effort, and always treated us with kindness and respect. I also want to acknowledge the wonderful people who answer the phones and coordinate everything behind the scenes. Every interaction with the office was pleasant, helpful, and efficient. It's clear that great customer service is part of the culture throughout the entire company, not just in the field. What impressed me most is that this company combines technical expertise with genuine humanity. They don't just fix problems; they help people through difficult situations. That's rare. Words honestly cannot express how grateful we are for James and the entire Clean Sweep team. If you hire this company, you will not regret it. You will be treated with professionalism, urgency, kindness, and care from start to finish. Thank you, James. Thank you, Brady, Isaiah, Josh, Ethan, Russ, Matt, and Aiden. Thank you to everyone in the office. And thank you, Clean Sweep Enterprises, for proving that exceptional service and genuinely good people still exist. Highly, highly recommended. read more

So we apparently had a long-term leak from our dishwasher that we only discovered when it failed entirely. Our plumber came out to check the lines leading too it and didn't find the problem, but did find mold. Further investigation found issues in the basement below (but of course not *quite* reaching our water sensor). The plumber recommended Clean Sweep and they were able to come out the very next day to assess things. They worked with our insurance company too. It took a few days for remediation to be approved, but once we had that, they were out again ASAP. All moldy materials removed in a few hours. Affected areas cleaned, and dehumidifiers, fans, and HEPA filters set up. Rob and his team were personable, knowledgeable, in contact, and on time. They explained everything and documented everything, creating a very thorough report for the insurance company. When we found one or two tiny errors in the report, they fixed them ASAP - no problem. If you have mold, it's never a good situation. But Clean Sweep will get you out of it as painlessly as possible. Now a note on one of the 1-star reviews. One of them is clearly talking about a maid service. That is NOT what this business is. They specialize in remediation for mold and water damage. My guess is that there is a business that does maid service with a similar name and this is a cross-posting. As for value - this was more expensive than the one previous mold remediation I've had done, but that one was only in the basement, not in a living area. And our insurance company accepted their quote. If Geico has no problems, neither do I. read more

I had a pipe break while on vacation and it flooded the first floor of my townhome with 3" of water for 4 days. Once the water was shut off I called Allison's Plumbing and they recommended Clean Sweep. My insurance company USAA said they were not the approved list but since the "other" guys wouldn't answer the phone they approved Clean Sweep. The same day 12/29 they had a dehumidifier setup and the manager got most of the water out through the front door. I drove back from KY on 12/30 and got all the wet rugs and all the non-heavy stuff out. Two great guys Joshua and Scott arrived at 11:00 am on New Year's Eve and worked their butts off for 10 hours removing wet drywall, insulation, trim and doors. They moved all the heavy stuff couches, dresser, entertainment center, weights to the garage then took pictures of everything for the insurance company. They also hauled away everything that was damaged in their van. Finally they cleaned all the demolition into bags and let the house virtually spotless. Also setup up multiple drying fans to prevent mold before treating everything next week. This company is top notch and Josh/Scott make it great. Thanks Clean Sweep for a job well done. read more

I can't say enough about the great team at Clean Sweep. I had minor flood in my home after an inconsiderate plumber allowed a lot of water to soak through my carpet. They were contacted by the plumbing company and called me right away. The service representative, Ashley, was very kind and professional and walked me through the whole process even though this was at 10:00 at night. She dispatched Rob and his great team of techs who came from very far away to provide services to me in DC. They arrived ahead of schedule and did an excellent job of explaining everything to me and were very careful with my furniture and other items in my home. They set up the fans and dehumidifiers quickly and professionally, all of this past Midnight. They worked hard to hopefully save my carpet and drywall from further damage. I would absolutely recommend Ashley, Rob, and their whole team. Thank you Clean Sweep! read more

I had a great team from Clean Sweep Ethan, Codi and Fenton. They came on very short notice after a sewer back up. They were friendly, professional and thorough in their explanation of the process. They went about the task and did exactly what they said they would do. The inspected, cleaned and disposed of anything that might have microbes on it. They respected my home and left it way cleaner than when they arrive. And let me not forget about Ms Holly who took my call. She was compassionate, as I was a mess. She was reassuring that the team would take care of everything and leave me with no worries. She was 100% correct. If you find yourself and your home with this issue please do the best thing you can do and call Clean Sweep. read more

This company was easy to schedule and they understood our emergency situation. They sent two great technicians out the next day after our initial call. Josh and Scott were amazing and super professional! They answered all our questions and concerns with patience and understanding. They were extremely efficient and great to work with. You can imagine having a horrible sewage flood can be very overwhelming and a lot to mentally process. But Josh and Scott made it less stressful with them. They were extremely knowledgeable and explained every step of the way. They restored our space to healthy conditions and cleaned every square inch of the contaminated space! We will definitely be recommending them and their company! read more

I wished we knew about Clean Sweep Enterprises sooner! They made our unknown water damage from our refrigerator a whole lot easier. James & his crew were professional in every step of the way. With the utmost concern in the whole process and communication with our homeowners Insurance company. Same day service and worked until the work that was needed was done. Taking the stressful aftermath and leaving us with peace of mind. I highly recommend Clean Sweep Enterprises for all your homeowners Insurance claims. I hope we never have to call upon you again, but if we do we have your business saved! They were the 1st to arrive to save the day! Much graditude & relief! read more

Was doing some work that involved opening up our walls and discovered water and possible mold. A neighbor recommended Clean Sweep and I am grateful they did. Called and scheduled a visit within 24 hours. The team that came up was so positive and helpful and careful in our home. They treated the one problem area, and answered all our questions and concerns, and even provided tips to reduce basement moisture. This was one of the most pleasant companies we have ever had do work in our home. If we ever have future water damage, I know who to call. It definitely beats the big name competitors the insurance companies usually push us to. Appreciate you guys! read more

After a toilet leaking, we were left with wet drywall and insulation. We were concerned about avoiding a mold problem. As we had no idea where to turn for these concerns, our plumber highly recommended Clean Sweep. They came out the same day to assess the problem. Josh, Adam, and Scott were punctual, professional, and answered all questions. Thank you Clean Sweep for "being there!"- though you empathized with our predicament, you eased our worries and felt comfortable dealing with this. Your quick response helped us avoid any mold which was a huge relief- and a money saver! We're all dry here now.....we highly recommend you guys! Great job read more

First time home owner... first time nightmare with water backup. Josh and Scott came out ASAP to do their thing. They assessed all damages.. were extremely detailed in their findings and answered every question we had. Even though this was a traumatic experience... having those two in our home- everything was way less stressful. They were professional and very knowledgeable. Josh was honest about the estimate and made sure to adjust anything that changed after the final walk through. Those two are really awesome and we'd refer them to anyone in our area going though this mishap. read more

Clean Sweep came to my rescue after a busted pipe behind the shower wall flooded my basement! I tip my hat in full on appreciation for the autonomy, honesty, respect, empathy and professionalism shown by these three men Luke, Justice and Jimmy who traveled two hours to rescue me from a busted pipe which flooded my basement. They were referred to me by Len The Plumber and I could not be more thankful. Each went above and beyond the call of duty with communication, explanation and due diligence. I will definitely use them again and highly recommend them to anyone in need. read more

Poor communications and directions from management and the people that handle their billing department. A total failure.! The president has threatened me for harassment because I asked for a detailed bill and this descriptive review. but I'm not the only one. The insurance company had to ask for details too. and so if your going to " overcharge" from what the third party arbitrator suggests then the bill should be ready for some scrutiny. Part of the problem here is miss communication. I won't reuse these these folks again, thats for sure. Good Luck. read more

These guys did a great job for us when our kitchen sink leaked down into our theater room. They arrived and did the job at 3 in the morning and came back a few days later to remove their equipment. They setup a tent surrounding the wet area to decrease the time needed to dry out the space because the main room was very large. They pulled up the carpet very carefully to minimize damage and removed all wet padding. Their equipment worked great and they were great at interacting w/ the insurance company. I was very pleased with the service. read more

Rob and Mike were awesome! We had a water line break that flooded our basement on a Sunday and they were here before the eta. Once here, they didn't stop till the job was complete and the fans in place. 2 days later they came and took a moisture reading and with everything being good, packed up and were gone. We have just moved to the area and are not used to service like this! Very responsive, professional and explained everything. That being said, I hope I never need them again but if I do, they will be who I call! John G read more

I'm an 80 year old woman with a 4-ft crawl space under my house and needed HVAC service. The repairman complained about the spider webs and other detritious in the space and said he wouldn't come back again until it was cleaned up . I reached out to clean sweep who would help me with the previous flooding situation and James and Matt came out the very next day , cleaned and took other action to render the area safer. They were quick, kind and very patient with this old lady . Much appreciated . read more

Wesley and Erik came out on March 14, 2020 to clean up water in the basement. Both were very professional, knowledgeable and answered all questions. I was reassured all water damaged items were removed to prevent mold. They returned a few days later for equipment pick-up in which they moved quietly throughout the house while I was working from home. I had an amazing experience with Clean Sweep. I highly recommend the company! Thank you for the quick response time and doing a thorough job! read more

Nothing worse than coming home to an overflowing toilet from a sewage backup, nonetheless on a Friday night. Needing an immediate resolution after repairs that night, I contacted Clean Sweep. The team came within a couple of hours armed with the equipment needed to get the job done. Wesley and Erik, thank you! You were both a pleasure to deal with! You came in and took care of business. Job is complete and professionally done. Nice work!! Thank you again! read more

Our basement bedroom was a huge mess after plumbing leak. Clean Sweeps Justin and Eric were here quickly cleaning up water, tearing out damaged drywall as well as carpet. They set up all drying fans for the weekend and we're back 1st thing Monday morning to make sure all was dry. They kept their shoes covered and my house looked cleaner after they were done then it was before. Great guys and fantastic company!! read more

Clean Sweep came to our rescue! They were at our house within hours of calling them to deal with our homes water damage. Josh, Mike, and Kaden were awesome. They explained what they were doing, answered all our question, were always friendly, and were careful in my home. They were hard working and courteous the entire time. I won't hesitate to call Clean Sweep in the future. Jennifer B. read more