these guys didnt rip anything out they were supposed to. mold grew. they put one dehumidifier and…read moreleft it for a month, then call me saying they're 5 minutes from picking it up. disgusting.

Very professional work and honest folks. They came because of an emergency flood in our basement…read moreand worked hard the whole time. Would definitely recommend them to anyone.

We had a disaster in our vacation home in Berkeley Springs. A pipe leak caused mold to grow…read moreeverywhere and destroy nearly everything we owned. Gene and hjs family, Becky and Donny, were calm and collected while I was nearly in a state of shock. They explained everything to us. Kept us informed.They saved what they could and because they are kind hearted people they took extra care to save photographs and things that had meaning for us. They basically demo'd the house. They worked with the industrial hygienist until the mold was remediated. They worked directly with our insurance company so that was seamless to us. They also found an organization for us to donate our kitchen items that we no longer needed, who gave it to a family whose house had recently burned down. From start to finish they were professional, empathetic and really, really good at what they do. 3 cheers and 5 stars to Gene and family. I have no idea what i would have done without you.

I recently experienced some water in my basement and got a referral from my neighbor for…read moreServicemaster because that's who their insurance recommended. I called service Master and spoke with Gene who initially said he didn't want to come out to our house because they had been receiving so many requests due to the rain but agreed to put me on the list to come out to do an assessment anyway. A few days later he called me back to tell me that he was coming to do my neighbors house, but he's not going to do my house. He recommended that we try to call another company. Now we have to call another company and be put on their list which will take even longer for somebody to come out and assess the damage. Rather than him agreeing to come out, I feel like he should've just said no I don't have the time or the resources. The weekend is coming up so that's going to be even more time that water sits in our basement unattended. I am partially to blame because as soon as he said not really, I should've called someone else.

We love this company!!! https://www.watermoldexperts.com Emergency Water and Mold Removal is your…read moretrusted partner for swift and effective restoration services in Martinsburg, WV, and the West Virginia eastern panhandle and surrounding areas. With decades of experience, our team is committed to restoring your property to its pre-damage state, ensuring your peace of mind during challenging times. From water damage to mold restoration services, you can rely on us for top-quality work. Call us at (304) 685-9569 to schedule a service. We're available 24/7 to assist you! Absolutely the best in the removal of water and mold! A great crew came in and completely cleaned out our 24 x 46 feet crawl space in just two days and treated the entire area for water and mold. Couldn't have asked for a nicer group of men and their boss is the bomb! If you need a clean-up and need it done properly, Mike is the guy to call~~

I'm always one to do research and read reviews prior to calling anyone out to do work on my house,…read moreI read a few reviews of Mike's business when my cabin flooded and they were great so I gave him a call. The reviews don't lie, if you're in need of any kind of water restoration this is your guy. Mike and came out a few hours after I called them, my wife and I had got to our cabin after a week long of freezing temps to find our toilet had cracked an the water had been running for a day, we had about an inch of water in the bathroom, and both bedrooms were soping wet. Mike and reassured us that they would take care of everything. Gave us an instant quote over the phone and were honest and upfront about everything. Mike is not out to get you, he is a very honorable guy who's making a living helping people. He has no interest in overcharging you. Mike and his partner Eric got started right away, pulling up the carpet, removing the vinyl bathroom floor, and testing the moisture levels in the walls. Within a short amount of time they had fans under everything and large dehumidifier set up. They assured us they would save everything they could and that it wasn't as bad as we originally thought. Mike returned the next day and checked to make sure everything was working properly, tested the moisture levels, and adjusted some of the fans. Mike and Eric were thorough and professional throughout the entire experience. They saved my cabin, saved the floors, and even saved the carpet. I can't talk enough about the work Mike and Eric did and how hard they worked to get it done. In the end, I was very happy I called Mike, overall it was around $1,000 and was within dollars of his phone estimate. For the amount of work done, the hours spent, equipment used, and how little damage was actullay done after Mike got to work, it was money very well spent and don't usually say this but was happy to write that check. I literally couldn't give a higher recommendation. Mike also runs his own contracting company, which he does great work, I'll be writing separate review there for some work I had done after this incident.

Last weekend's heavy wind and rainstorms left us with an unpleasant surprise...I was walking…read moredownstairs in socks when I suddenly felt my feet getting wet. As I took another step, my foot sank into the carpet, leaving behind a soggy footprint. One more step, and I could hear water sloshing beneath the carpet. Ugh, our basement was leaking! I searched for help online and found AdvantaClean of Frederick. After reading their excellent reviews, I gave them a call--and I'm so glad I did. I spoke with the owner, Dave, and it was clear that he knew exactly what he was doing. He was calm, knowledgeable, and reassuring, which helped us feel less overwhelmed. Dave got us on the schedule right away, which was such a relief. He reviewed the basement, provided us with a reasonably-priced quote and we gave him our business. He and his team arrived promptly and got right to work. Using specialized equipment, they were able to pinpoint the source of the leak. They carefully removed our water-damaged sofa along with several bags of damaged items, and they did it all with care and efficiency. They then sealed off the affected area with plastic sheeting and neatly removed the damaged drywall. Dave set up industrial fans and a dehumidifier to dry everything out over the course of several days, staying in communication with us the entire time and periodically stopping by to monitor progress. Dave is not only professional, but also has a good sense of humor and is easy to talk to. He was quick to respond to texts and answered all my questions clearly and thoroughly. If you ever find yourself in the stressful position of dealing with a water-damaged basement, I can't recommend Dave and AdvantaClean of Frederick highly enough. They truly went above and beyond.

We needed mold remediation and AdvantaClean exceeded expectations. They responded immediately, the…read morecrew was highly competent and very friendly, even under trying circumstances. We came to them after an unpleasant experience with WeInspect, and AdvantaClean restored our faith in a service and value oriented company. We could not have asked for better service, a more thorough cleaning job, or a more pleasant crew to work with. We can't say enough good things about this company!