We had a fantastic experience with Rapid Response Restoration. Last fall, we experienced an…read moreemergency plumbing failure that lead to our finished basement floor being dug up to conduct the repairs. Our insurance made us whole on the plumbing work, but fought us on restoring our basement back to its previous finished state. This is where Rapid Response came in. After reaching out to Rapid Response and hearing our situation, Daryl reassured us this is their speciality and they will work with our insurance. From there, Rapid Response took this nightmare off our hands and communicated clearly through the entire process. Daryl was on the case and received approval from insurance to replace our entire floor. Seth and team worked quickly and did a fantastic job. Becky and her guys arrived promptly every day to complete the work, kept us informed of the status of our project at all times, and caused minimal impact to our daily life. We were even able to easily maintain our work schedules while the repair work happened. We could not be more grateful we found Rapid Response. They truly lived up to their name and made what would otherwise have been a bear of a project into something much more manageable. Now, our finished basement looks beautiful, and we'll absolutely think of Rapid Response in the future when we need other home improvement or repair work done. Thanks, Rapid Response Team!

When we had a sewer line back up into our den and my office in the Fall of 2025 it was a gross and…read moresmelly disaster. I did a little research and found Rapid Restoration through their numerous 5-star reviews on Yelp and other websites and reached out to Daryl and a few other companies to see what it would take to get our house back into shape. Right from the first moment on the phone I knew that Daryl and Rapid Restoration would be the company we would go with. He gave me a thorough education about the process and gave me helpful advice right from the first moment. His help over the phone was always clear and accurate. He set us on the right path immediately. Seth and his crew were in our house within 48 hours to do the mitigation and boy were they thorough. The floor was pulled up, the room was disinfected and dried. And all the while, Daryl and Seth made sure that we had the documentation and backup necessary to communicate with our homeowners insurance company. With the mitigation done, the crew came back a few weeks later to actually do the repairs and get our floors back to the condition they were in before. This was equally impressive. The workmanship was truly beautiful. Seth has a great eye for design and color. Everything matches and looks beautiful. Every transition and grade was thought through and installed with accuracy and quality. Overall, youhear about the nightmares of dealing with homeowners insurance. There was NONE OF THAT. The Rapid Restoration crew were so buttoned up and knowledgable that we had literally no conflict or pushback from our homeowners insurance company. If you've had a similar issue in your own home - don't even think about it. Just call Daryl and the Rapid Restoration crew. I recommend them WITHOUT RESERVATION.

Horrible experience - too long to list here. Job took 3 1/2 months to complete because the…read morefranchise owner refused to take responsibility for a roof tarp job gone wrong (he wanted the claims adjust to pay for it when Servpro guys were the ones to put holes all over the side of my house!). When they sent me the invoice ($3400+), I still had the following issues: 1) Whoever used my ladder left it a complete mess, covered in plaster. Not a huge deal but would've been nice if they cleaned it off. 2) Materials were left in my garage (insulation & plaster bucket) and nothing was swept up 3) My garage door doesn't close properly - it worked fine before your company started work. There are garage door wires hanging from the ceiling still 4) The plaster job done on the weight-bearing beam looks horrible - holes, etc. You tell me - is this standard quality of your company's work? 5) Shingles on the roof are buckling. They didn't before. 6) Shingles on side of roof just look horrible - about 1 1/2 inches to far out. I didn't include a picture of the other side for comparison, but it immediately caught my eye when I walked up. They didn't return my phone calls, did a poor job (construction lead was supposed to come out & inspect but failed to do so), and took WAY TOO LONG to complete. This was a 1 week job. I will NEVER use Servpro again. Raleigh Harris Westminster, MD

Our insurance claims adjuster alerted us to SERVPRO when we had a leak that led to drywall damage…read moreand mold. They handled both aspects: the mold mitigation, and the demolition and reconstruction. The schedulers, mold mitigators and construction crews were excellent to work with. The work took place over several days, but they were very accommodating of our schedules, and completed both aspects with a minimum amount of disruption. The finished product is perfect - the finishing and painting is so expertly done that you would never know large chunks of drywall were removed and replaced. Very happy with the work and with the company and would not hesitate to recommend them.

My entire experience with MoldGone was first rate, in line with all the other reviews. I submitted…read morea request online and heard back from several companies, including MoldGone. After reviewing the ratings, MoldGone was the clear choice. I spoke with Kevin who scheduled a visit within days of my request. He tested for mold, explained the various remediation options, with very reasonable pricing. Kevin was professional and knowledgeable, and instilled great confidence. If you have any concerns about mold, call MoldGone. You won't regret it.

Wanted to get an estimate for mold issues. Never got a response after leaving voice mail messages…read moreand emailing John. Wasted time waiting for them to respond, based on good yelp reviews.

Rashad was awesome!! He answered all of my questions, very knowledgeable. My carpets look great!!…read more Thank You!!

"Breathe Easy" could not be a more inaccurate name. We tried for 3 months to get a simple estimate,…read moreand it was like pulling teeth to remind them to do each step of the process. They wasted our time with visit after visit for each subcontractor they hired, the worst example was their in-house plumber who wasted a week, decided he didn't feel like doing it, and they sent us over a sub to start from scratch. None of them communicate with each other. The owners had a personal crisis which we were very patient with only to find out that they had no idea how to delegate and nothing was being done. BES and their subs constantly miss appointments and make promises for milestones that they have no intention of keeping. STAY AWAY from this toxic company and anyone who associates with them. They should not be in business.

After experiencing a sudden and near-disastrous pipe break in my basement plumbing, I was in the…read moreposition of searching for various contractors to help mitigate the damage. I was referred to Clean Sweep Enterprises by my plumber and have been pleased with their services from beginning to end. I placed the call to them while my plumber was still on the premises. Though it was late on a Friday and I was fearful I would have to suffer with a wet basement the entire weekend, they indicated they would come out immediately! From the time they arrived, and with each subsequent visit to my home, they were punctual, extremely professional and knowledgable about the mitigation process. They patiently responded to my inquiries and worked efficiently to complete the work exactly as was explained to me. (And I'm sincerely impressed with the fact that they continued to service my home, through the Coronavirus quarantine using the highest measures of caution and care). I appreciate the hard work of James and his entire crew and would highly recommend them!

Initially, I believed the service was professional, but after going through the billing and…read moreinsurance process, I would strongly caution others before using this company. When our basement experienced a sewage backup, our plumber recommended Clean Sweep for restoration. Rob and his crew arrived quickly and began work right away. However, we were pressured to sign a contract under the impression that our insurance would cover the entire cost of the cleanup. At the time, we were told not to worry about pricing because insurance would handle it. Later, we learned that Clean Sweep uses a custom price list that is not aligned with the rates many insurance companies recognize. When insurance did not cover the full amount, we were left responsible for the remaining balance. The cleanup alone was billed at over $16,000, and we were warned that unpaid balances could result in a lien on our home. They also attempted to steer us toward a partner contractor to perform the repair work after mitigation, with an estimate of about $17,000, much of which insurance indicated it would not cover. My advice to anyone dealing with a similar situation: do not sign anything until you know exactly what the services will cost and what your insurance company has pre-authorized. Ask for itemized pricing in advance and confirm coverage directly with your insurer before work begins. In hindsight, I wish we had slowed the process down and clarified costs before allowing work to proceed. Restoration emergencies are stressful, and it's easy to feel pressured into quick decisions.

I had an "emergency" need for pressing a homecoming dress for my granddaughter and the ladies at AW…read moreassured me they could get it done in time, which was a day and a half! They DID and it was beautiful! It honestly looked like a different dress when it had been ironed properly. I have since taken two blazers to them and paid 1/3 less there than I did at another shop. A button was missing on one of them and it WAS SEWN BACK ON BY LAURIE! Seriously, this place is AWESOME !

From the owner: We specialize in deep cleaning and disinfecting of COMFORTERS and Home Goods…read more We provide reliable dry cleaning, laundry service, and cleaning of your valued household items? We clean everything from fine suits, tuxedos, and gowns, to comforters, curtains, tablecloths, purses, scarfs, & countless specialty items, including stuffed animals and leather. FREE Pickup & Delivery Available. Family-Owned • Local • Detail-Oriented. American Flags Cleaned FREE! We also specialize in seniors and veterans. Conveniently located in Fallston, Phoenix (Jacksonville), and Finksburg Maryland. Call or message us today for service or a free quote! A.W. Cleaners delivers spotless results with fast turnaround and exceptional service.

Job well done. Our blind cabinet could have been constructed better. Overall solid job.read more

At present they've overcharged by more than 1k and will not return my calls…read more waiting for them to refund

READ THIS 1st! Arthur "Art" was the consummate professional. He was timely, communicative,…read morepassionate, detailed, focused and did a fantastic job cleaning my home. He really knows his stuff having been in the industry for 30+ years. I Loved that HE was the ONLY person doing the work, so it was meticulous, thorough and efficient. PRICE you ask? Art's pricing was extremely fair: and No BS Sales Pitches or Add-Ons. It ended up being exactly what was discussed over the phone. Thank you :) He cleaned 3 areas of my home that had carpets, and also tended to my concrete garage floor. If you're looking for an incredible carpet cleaning resource, then Look NO Further! Art is your man!

Carpet cleaning in rooms and stairs- Excellent, excellent work. Communicative, on time, very…read moredetailed and focused. YOU WILL NOT BE DISAPPOINTED.

I never gave a time or date for the project but the reply was that they are "booked for this time"…read more Honestly they were better off not responding at all. They did come back to apologize for their quick response (dismissal) but by then I had went with a different company. EDIT: Thanks for the clarification from the business manager. This review was written months ago as soon as it happened and has been sitting in my drafts. Regardless I still don't appreciate the response.

After a leak caused significant damage to our kitchen and floors, we worked with Ruach on the…read morerestoration. Jed was very knowledgeable and helpful about the insurance claim, and stood by as we went through multiple rounds of estimates to get the appropriate funds from our provider. Once the work began, everything was as promised, and on or ahead of schedule. Highly professional and reliable. Would recommend to any friend or family member.