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    SERVPRO of Carroll County

    2.4 (5 reviews)
    Open Open 24 hours

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    Services - SERVPRO of Carroll County

    Damage restoration

    Mold remediation

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    Rapid Response Restoration

    Rapid Response Restoration

    (28 reviews)

    We had a fantastic experience with Rapid Response Restoration. Last fall, we experienced an…read moreemergency plumbing failure that lead to our finished basement floor being dug up to conduct the repairs. Our insurance made us whole on the plumbing work, but fought us on restoring our basement back to its previous finished state. This is where Rapid Response came in. After reaching out to Rapid Response and hearing our situation, Daryl reassured us this is their speciality and they will work with our insurance. From there, Rapid Response took this nightmare off our hands and communicated clearly through the entire process. Daryl was on the case and received approval from insurance to replace our entire floor. Seth and team worked quickly and did a fantastic job. Becky and her guys arrived promptly every day to complete the work, kept us informed of the status of our project at all times, and caused minimal impact to our daily life. We were even able to easily maintain our work schedules while the repair work happened. We could not be more grateful we found Rapid Response. They truly lived up to their name and made what would otherwise have been a bear of a project into something much more manageable. Now, our finished basement looks beautiful, and we'll absolutely think of Rapid Response in the future when we need other home improvement or repair work done. Thanks, Rapid Response Team!

    When we had a sewer line back up into our den and my office in the Fall of 2025 it was a gross and…read moresmelly disaster. I did a little research and found Rapid Restoration through their numerous 5-star reviews on Yelp and other websites and reached out to Daryl and a few other companies to see what it would take to get our house back into shape. Right from the first moment on the phone I knew that Daryl and Rapid Restoration would be the company we would go with. He gave me a thorough education about the process and gave me helpful advice right from the first moment. His help over the phone was always clear and accurate. He set us on the right path immediately. Seth and his crew were in our house within 48 hours to do the mitigation and boy were they thorough. The floor was pulled up, the room was disinfected and dried. And all the while, Daryl and Seth made sure that we had the documentation and backup necessary to communicate with our homeowners insurance company. With the mitigation done, the crew came back a few weeks later to actually do the repairs and get our floors back to the condition they were in before. This was equally impressive. The workmanship was truly beautiful. Seth has a great eye for design and color. Everything matches and looks beautiful. Every transition and grade was thought through and installed with accuracy and quality. Overall, youhear about the nightmares of dealing with homeowners insurance. There was NONE OF THAT. The Rapid Restoration crew were so buttoned up and knowledgable that we had literally no conflict or pushback from our homeowners insurance company. If you've had a similar issue in your own home - don't even think about it. Just call Daryl and the Rapid Restoration crew. I recommend them WITHOUT RESERVATION.

    Clean Sweep Enterprises - After Clean Sweep

    Clean Sweep Enterprises

    (18 reviews)

    My team lead by James and supported by Isaiah and Brady were great. They always kept to the…read moreschedule, arrived on time and prepared to work. They were professional, courteous and respectful of my property and contents. I would recommend this team to anyone needing water and mold mitigation assistance.

    Initially, I believed the service was professional, but after going through the billing and…read moreinsurance process, I would strongly caution others before using this company. When our basement experienced a sewage backup, our plumber recommended Clean Sweep for restoration. Rob and his crew arrived quickly and began work right away. However, we were pressured to sign a contract under the impression that our insurance would cover the entire cost of the cleanup. At the time, we were told not to worry about pricing because insurance would handle it. Later, we learned that Clean Sweep uses a custom price list that is not aligned with the rates many insurance companies recognize. When insurance did not cover the full amount, we were left responsible for the remaining balance. The cleanup alone was billed at over $16,000, and we were warned that unpaid balances could result in a lien on our home. They also attempted to steer us toward a partner contractor to perform the repair work after mitigation, with an estimate of about $17,000, much of which insurance indicated it would not cover. My advice to anyone dealing with a similar situation: do not sign anything until you know exactly what the services will cost and what your insurance company has pre-authorized. Ask for itemized pricing in advance and confirm coverage directly with your insurer before work begins. In hindsight, I wish we had slowed the process down and clarified costs before allowing work to proceed. Restoration emergencies are stressful, and it's easy to feel pressured into quick decisions.

    Catalyst Restoration - Prompt response to my need for mold remediation

    Catalyst Restoration

    (1 review)

    I am so pleased that I hired Catalyst Restoration for mold remediation services after my roof was…read moreleaking. They handled my remediation quickly, carefully and thoroughly. I have extreme sensitivity to mold, so I needed to hire someone who understood mycotoxins, how they affect sensitive individuals, how to eliminate them, and how to prevent future mold problems. I contacted Catalyst on a Friday. Zac did the inspection that same day and provided an estimate that evening. He began remediation on Monday. Zac is a great communicator and very efficient. It was so easy working with him throughout the process. His pricing was reasonable compared to other estimates I received. Dealing with mold is incredibly stressful and physically and mentally draining. They took all the photos and documentation I needed to send my insurance company, truly making the process easy from end to end.

    From the owner: Catalyst Restoration boasts a plethora of experience in all aspects of home restoration. We are…read moreready to assist you with water damage mitigation, fire/smoke damage restoration, mold remediation, biohazard cleanup, and sewage cleanup. We offer a prompt, efficient service to provide you with a sense of security in a stressful situation. At Catalyst Restoration, we get it. Your home is your castle! That's why we will treat one of your life's largest investments with utmost care and respect. Our goal is to treat you and your castle as a part of our extended family, leaving you in such awe of your experience that you can't help but tell your friends, family, coworkers, and neighbors. We utilize verified techniques blended with the latest technology to ensure that we exceed industry expectations, raising the bar to new heights. We work with all insurance carriers. There is no cost for an inspection and estimate, so don't hesitate! Book your inspection today!

    SERVPRO of Carroll County - damagerestoration - Updated May 2026

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