From the moment I reached out to Seth on a Saturday morning about a kitchen flood, he was prompt to…read morerespond by text and phone call. After assessing my situation wasn't an emergency (based on in-depth questions he asked he determined we had a clean water leak and no major signs of water damage), he scheduled for him and his team to come the following Tuesday. When they showed up, his team promptly went to work to carefully lay down floor covering (which I appreciated since we have a no-shoe policy in our house). Meanwhile Seth immediately began to inspect the source of the problem all the way to the farthest point of the water damage. He was very thorough and had a keen eye for detail as he began to point out details I hadn't even seen or imagined (later found out his background in construction is what lends to his extensive knowledge about building materials, how things should be built/how things should look etc). Long story short he determined that my water damage was not extensive at all despite the flooding we had. Instead of recommending I demo my kitchen and basement floor, ceiling, walls to track down every little sign of water damage (which would have probably gave them a chance to easily bill $40k to my insurance), he reassured me that because it was clean water that had flooded and because there was no sign of any major water damage to my home, I was good to go for this one time incident. He set up heavy duty dehumidifiers to dry out my basement and that was it. What I most appreciated is that he took the time to explain his observations and why he did what he did so that I was completely comfortable and understood what was going on in my home. He worked with me to only charge me for the labor incurred and dehumidifiers so I didn't have to go through insurance or even pay as much as my deductible. Their honesty and attention to detail was refreshing and reassuring. I hope to never have to go through another incident where my house floods or have a mold issue, but if I do I've already got Seth on my speed dial and my very short list of contractors I trust. I'm very OCD when it comes to getting things assessed and fixed properly - with Seth and his team's experience and eye for detail, it was nice to just relax and trust that I had professionals who will do what needed to be done. Highly recommend Rapid Response Restoration.

When we had a sewer line back up into our den and my office in the Fall of 2025 it was a gross and…read moresmelly disaster. I did a little research and found Rapid Restoration through their numerous 5-star reviews on Yelp and other websites and reached out to Daryl and a few other companies to see what it would take to get our house back into shape. Right from the first moment on the phone I knew that Daryl and Rapid Restoration would be the company we would go with. He gave me a thorough education about the process and gave me helpful advice right from the first moment. His help over the phone was always clear and accurate. He set us on the right path immediately. Seth and his crew were in our house within 48 hours to do the mitigation and boy were they thorough. The floor was pulled up, the room was disinfected and dried. And all the while, Daryl and Seth made sure that we had the documentation and backup necessary to communicate with our homeowners insurance company. With the mitigation done, the crew came back a few weeks later to actually do the repairs and get our floors back to the condition they were in before. This was equally impressive. The workmanship was truly beautiful. Seth has a great eye for design and color. Everything matches and looks beautiful. Every transition and grade was thought through and installed with accuracy and quality. Overall, youhear about the nightmares of dealing with homeowners insurance. There was NONE OF THAT. The Rapid Restoration crew were so buttoned up and knowledgable that we had literally no conflict or pushback from our homeowners insurance company. If you've had a similar issue in your own home - don't even think about it. Just call Daryl and the Rapid Restoration crew. I recommend them WITHOUT RESERVATION.

We had a pretty bad mold infestation in our basement due to lack of climate control and water…read moredamage. We sought out several bids from mold remediation groups. Moldgone was easily one of the best quotes we got. I really like how they were very communicative to the client. Large mold remediation projects can be quite stressfull and they truly understand that and are more than happy to answer any and all questions. We are very please with the outcome of the remediation as well as the reconstruction. Highly recommended!

Call this company and the owner answered the phone. He was very informative about the black mold…read moreoutside my back door and gave me recommendations to get rid of it without using a company like his to remove it since it was not a major problem. I would recommend using this company based on their integrity.

I cannot say enough about the outstanding work done by Capitol Air Care cleaning the vents and HVAC…read moresystem in my Maryland condo. The team was professional, thorough, and incredibly detail-oriented from start to finish. They took the time to explain the process, ensured everything was spotless, and left my home noticeably fresher and healthier. Their level of expertise and customer care is truly second to none. I highly recommend this company not only for residential work but also for any commercial building in need of cleaning, maintenance, or full refurbishment. If you want the job done right the first time, this is the team to call. Dwayne...for my mother, Gloria

Straight forward, responsive and well priced. The technician went above and beyond to ensure our…read moreducts were clean.

Quick to respond! When you find people you can trust, you…read morewant everyone to know about them! It's been a long time since I've done business with people who honor ever word. Their work is impeccable. I have the highest praise for Ricky and his staff. Cree is a remarkable craftsman. Leaves everything clean and in order. Lucky to have found these good people! They're worth their weight in GOLD!

From the owner: CNR Restoration is Frederick County's trusted choice for emergency cleanup and restoration. We…read moreoffer comprehensive residential and commercial services, specializing in water damage restoration and mitigation, fire and smoke damage cleanup, mold remediation, storm damage response, and biohazard cleaning. Available 24/7 throughout Frederick, Mount Airy, Westminster, and the surrounding Maryland areas, our IICRC-certified team handles everything from damage assessment to complete structural drying. As a family-owned company with over 10 years of experience, we manage both small residential emergencies and large commercial projects. Our trained specialists minimize disruptions and assist with insurance claims, helping you recover quickly.

We had water damage in our basement. ServiceMaster by Cross explained what they were doing and…read moreworked hard to remove carpeting, padding and wall boards. We appreciated their work as they coordinated with the insurance company.

Service Master by Cross is a top notch company that I highly recommend. They get a triple A rating…read morein every way possible from their mannerisms, professionalism, top notch service, they get back to you immediately, show up on time for their appointments & everyone that works for them & handles their services are exactly the same way! I wish all businesses these days could be just as professional & thorough. We had a fire which left quite a bit of damage in our home as well as outside of our home ( the deck, yard, roof, etc.) and our insurance company had Service Master by Cross contact us. They did so much work for us and never having been through this before; Service Master by Cross guided us so gently throughout the entire process. They scheduled everything & the crews that worked for them I just can't say enough about! They are none the less of completely fabulous! The company does fire restoration and water restoration work & so much more. Most importantly they really & truly care about their customers! They are extremely knowledgeable & cared for our home and got it all back to perfect condition prior to the damages being done ( prob even better than before!). They treated my home as if it was their own. Some of the work they did for us was drywall repair, professional carpet cleaning, painting, duct cleaning, dry cleaning of items in our home such as area rugs, linens, clothing, etc. , sand blasting & cleaning of brick, really deep cleaning every room in the house and every Knick knack, picture, ceiling fan, walls, floors, blinds, etc. They are one of the best businesses I've ever done business with hands down! I promise you will not ever be disappointed when dealing with this company. I could write nothing but positive experience and comments about them for days. Service Master by Cross is beyond complete satisfaction & TOP NOTCH ALL THE WAY from their first phone call with them to their very last visit in your home!

King Hone Solutions was great! They were quick to respond, came to do an inspection at my earliest…read moreavailability, and gave me a very thorough and honest analysis that saved me hundreds or dollars. Thank you!

Ishan and Yegor were great to work with. They came quickly to help us with water damage in our home…read morecaused by an old water heater. They dried out the basement completely. I was worried my basement would smell like mildew even after treatment but it doesn't. The only reason I'm not giving 5 stars is because I couldn't pay by credit card. The system they use kept declining my card even after a call to my credit card company confirmed that everything on my side was good. I lost out on some cash back rewards. Other than that I would recommend this company.

had a pipe leak behind the wall. in a spot that affected 3 rooms. called Roto and they were less…read morethan the job called for. insurance company recommended Flood Department. excellent service. more modern equipment and more exacting. well-done. good work.

This company is amazing. They were communicative, thorough, prompt, and extremely easy to deal…read morewith. I can't say enough about our team. Eric, Caleb, and Nick did a wonderful job on our crawlspace that was under 4-5 inches of water. When the plumbers came, he even said it was the cleanest crawlspace he had ever had to work in!