Gary Pools installed our pool 20 years ago. They have serviced it since that time. We are still…read moreenjoying quality service today keep listening to your customers. Blessings abundantly.

Fulton provided excellent customer service. He's one of the best technicians that we have…read moreexperienced.

Disappointed and Frustrated - Would Not Recommend…read more In 2023, Gary's Pool and Patio installed our pool. While the initial pool installation went smoothly, nearly everything that followed has been a huge disappointment. They recommended a subcontractor named Frank to handle the concrete, coping, and installation of three water sheers--this was a major mistake. The concrete work is wavy and has already started cracking. The pool drain is so tight that it's nearly impossible to remove for cleaning. The cool coat applied was so thin that within just a few months, the base texture and color were showing through. Even worse, the $1,800 water sheers are unusable because they leak. Within the first year, the pool pump had to be replaced. The sand filter leaks. I've been reporting an ongoing water loss issue--200 to 300 gallons weekly, even through the winter months--and despite sharing results of a bucket test with Gary's, I've received no response or assistance. No leak detection, no follow-up--nothing. The Cool Coat had to be completely redone, but neither Frank nor Gary's Pool and Patio would stand behind their workmanship. I asked Gary's to price match the Cool Coat, and they came back $175 higher than other vendors. Financing was also a headache. We caught them overcharging us--an obvious billing error that we had to point out. Toward the end, they wanted us to send them the remaining loan funds (around $5,000) and promised to reimburse us. This raised serious red flags, and we were told, "We do this all the time," as if that should have reassured us. "Pool school" was a joke. We paid to learn how to operate and maintain our pool, yet we were never taught how to set up the lighting programs or salt generator. I had to contact Pentair directly to figure it out myself. Bottom line: Gary's Pool and Patio provides decent service until the final payment is made. After that, you're just a number. We do love having a pool, but if we could do it over again, we'd choose a different company. Don't get swayed by the promise of a lifetime shell warranty or quick installation times. Do your research--Gary's Pool and Patio is not what they appear to be.

Awesome company! Very professional experience from sales to installation of our pool. Staff is very…read moreexperienced and knowledgeable!

ETA: Fossil Creek has stood by their warranty. Please, if you live away from Spring Branch, just…read morewatch the timing of installation. Other than that, we're very happy now with our pool.

Amazing! Such kind folks doing great work for the community! Great communication, and well trusted!read more

I've worked with clear blue since they were across from H-E-B on 46 in Spring Branch. New location…read moreis on 306 just off of 281 N. Very helpful and responsive every time. Recently replaced a multi- port valve for me. Did a great job at a reasonable price!

These people wouldn't even come by, wanted me to sign a contract first. Then when I wouldn't…read morewithout knowing fee or them laying eyes on our pool they blew me off saying they had too many jobs and not even employees. Pretty obvious the kind of company they are. Stay away.

Exceptional Experience with Denali Pools!…read more We couldn't be happier with our experience with Denali Pools. They completed our pool this past February, finishing right on schedule and without a single issue along the way. From start to finish, the team was outstanding. Our designer/salesperson, Chandler, was wonderful. He listened to our ideas and brought them to life with a design we absolutely love. A special shout-out to our project manager, Katelyn, who was amazing. Her passion for her work is evident. One of the best things about working with Denali is their commitment to communication; they kept their promise to reach out EVERY. SINGLE. DAY. We were never left wondering about the status of our project, regardless of whether work was scheduled for that day. We are 100% pleased with the final result and the entire process and would hands-down recommend Denali to anyone who is looking to have a pool installed.

Rating a pool company isn't easy, there are good days, great days, and other days. In the end…read moresubmerging into your exact dream, knowing they captured exactly what you wanted is basically all that matters, Denali did that for me. The personnel who helped design it Grant, track numbers Jackie, and the most important person your project lead Katelyn were super wonderful. However, Katelyn did the most to quiet my nerves and keep me informed... she was stellar.

Pinch a Penny Pool Store, I can't say enough about the fantastic experience I had! From the moment…read moreI walked in, the staff greeted me with warm smiles and a willingness to help. Their customer service is truly exceptional; they take the time to listen to your needs and provide personalized recommendations that make you feel valued. What impressed me the most was their pool service. It's absolutely over the top! The team is knowledgeable, professional, and clearly passionate about what they do. They went above and beyond to ensure my pool was in perfect condition, and their attention to detail is unmatched. If you're looking for a pool store that combines excellent products with outstanding customer care, look no further than Pinch a Penny. I highly recommend them to anyone in need of pool supplies or service. They've definitely earned my loyalty!

These guys are good, real good. Raul and his team are flexible and can respond quickly when needed…read more I highly recommend giving them a chance to take care of your pool needs.

I've used this company for a couple of years but they upped their trip charges and services to be…read moresimilar or higher than Leslie's pool company.

I hired Aqua-Rite pools from out of state for a rental home that I own in the San Antonio area…read moreafter another pool cleaner just up and quit on me with no notice. My tenants tell me Aqua-Rite has done a much better job cleaning the pool then the previous cleaner. On top of doing a good job, they are less expensive. They also provide notices of freeze warnings in case you have a timer on your pump and what you should do. In addition they have been very helpful to me, being out of state, when our pool started to lose water at a fast rate. They helped arrange for a leak detection company to inspect the pool and pinpoint areas that needed to be repaired - this would have been very difficult for me to do when I am 1500 miles away. This is a family owned small business and I am very happy to support them!

Family owned business. I've been loyal to Pinch A Penny since living in Florida. Phil and his wife…read moreare nice to talk to. Very knowledgeable on equipment. Moose Out

Pool Service is suspect at best, the franchise we had service our pool initially provided…read moresatisfactory service, however when the work required was more than a 5 minute job the service was very unsatisfactory. The franchise owner did not what to accept responsibility for their horrible service. The service personnel in collaboration with the franchise owner lack integrety and neither is customer service driven, skimping on chemicals and providing many excuses for their lack of service. Very disappointed customer, so much so we fired this company and went with what is currently a service provider that cleaned up the mess left by Pinch A Penny and now has our pool sparking clean! We DO NOT recommend Pinch A Penny pool service, buyer beware.